
Out of 2192 indinero employee reviews, 91% were positive. The remaining 9% were constructive reviews with the goal of helping indinero improve their work culture. The HR team, with 100% positive reviews, reports the best experience at indinero compared to all other departments at the company.
Understanding why employees are leaving the company and figure out what needs to be fixed to retain employees
Pay close attention to the things mentioned during exit interviews and make sure to consider it in making decisions and plans regarding employee retention.
Review from Finance Dept
Make your employees feel valued and reward them for their loyalty to the company.
Better compensation packages and clear salary increase policies
Review from Operations Dept
Building connections and a community between employees and not focusing so much on billable hours.
Review from Finance Dept
I believe I was not aligned yet with my current position.
I feel it doesn't fairly reflect my experience, so I feel like I need to prove myself and hope that leadership recognizes my value after the fact.
Salaries could better align with other jobs currently available with other companies. Raises could be given regularly and in a timely manner.
The SSP target is too high, to know that I'm bringing in $20K of revenue a month and getting a fraction of a fraction of the amount over that is frustrating.
Length of services should be considered in determining salary, it seems that new hires and experience employees are just at par in terms of salary; there should be annual review of salary and merit increase
Review from Finance Dept
The communication between teams has improved. I think the biggest challenge is there are a lot of tasks to get done so everyone feels spread thin.
Remember we are one team and the way things sound in slack messages.
Review from Finance Dept
Continuing to work as a team to help the clients.
Review from Operations Dept
Sometime matching urgency in work to match impact to client deliverables
Work as a team and listen to ideas being shared
Review from Finance Dept
Continued global teaming across business units
Avoid long working hours and PH Holidays should be given credit as well specially if non-working
Review from Finance Dept
more empowerment between colleagues (more frequent team activities, not just about work)
Review from Finance Dept
Go back to the core of the company. InDinero used to be a fun work environment with work-life integration. Now, it is all about work, meeting the management's desired utilization, monitoring this and that, etc. If the culture is going to be this stale then at least pay us the industry rate.
Review from Finance Dept
Work on teaming new hires with good mentors.
Review from Customer Support Dept
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i hope they could improve the salary package a little bit more.
There should be some activities apart from work. There used to be some happy hour or some sort of activity in the dept but it's gone now.
Review from Finance Dept
I feel like I no longer have growth within the organization. There is less presence of mentorship especially from US POCs I work with. I feel like I am not learning and/ or improving. Although, at some point, I love the advantage of working independently.
Review from Finance Dept
I think our motto somewhat shifted from employee/culture centric to revenue/customer is king. So it gets tiring and there's less incentive to be creative.
Review from Operations Dept
Workload especially during the busy season.
Review from Operations Dept
Cross department teaming and collaboration

Bridging collaboration gaps and driving better teaming is something we continuously focus on with the goal of delivering a truly great client experience.