Instacart Culture | Comparably
Instacart Claimed Company
Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
356
TOTAL
RATINGS
10353

Instacart Company Culture

Instacart Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.9/5

Instacart CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Chris Rogers Instacart's CEO
Chris Rogers
87 /100

Diversity at Instacart

Top 10%Top 10% of Similar Size Companies on Comparably
A

Diverse employees at Instacart have rated Team, Happiness, and Executive Team as the highest categories they have scored

Women at Instacart

Top 10%Top 10% of Similar Size Companies on Comparably
A

Women at Instacart have rated Team, Happiness, and Executive Team as the highest categories they have scored

Instacart eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably

Recommend to a Friend?

62

Instacart employees are 62% more likely to recommend Instacart as a great place to work

70%Promoters
22%Passives
8%Detractors

Working at Instacart

Working at Instacart is rated highly by 356 employees, across various culture dimensions. Instacart employees are most satisfied about CEO Rating, Compensation, and Environment categories, putting Instacart’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 10% compared to other companies in San Francisco. See below in detail how working at Instacart was rated by employees.

Overall Company Culture at Instacart

A+

Overall Company Culture at Instacart is rated A+

Last updated months ago

Top
5%

Instacart ranks in the Top 5% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 356 Employees

View Results
0
20
40
60
80
100
Sales
91
Sales91
Business Dev
90
Business Dev90
Communications
90
Communications90
Marketing
90
Marketing90
Design
89
Design89
Finance
87
Finance87
HR
86
HR86
Legal
86
Legal86
Product
86
Product86
Engineering
84
Engineering84
IT
84
IT84
Operations
83
Operations83
Customer Success
82
Customer Success82
Customer Support
81
Customer Support81
Admin
80
Admin80

Instacart Employee Reviews

Out of 1766 Instacart employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping Instacart improve their work culture.

94%
6%
Positive Reviews94%
Constructive Feedback6%

Positive Reviews From Instacart Employees

  • What do you like best about the leadership team?
    Transparency and open door policy. Gives us the tools, trust and guidance to do our best work and meet ambitious company / industry goals
  • What is the best part about your compensation package?
    Our package is competitive and our benefits are really all-encompassing
  • What is most positive about the culture and environment at your company?
    Supportive, smart and caring team that wants to achieve some big, ambitious goals and change the industry

Constructive Feedback From Instacart Employees

  • What do your coworkers need to improve and how could you work together better?
    No specific comment on this topic
  • What's going wrong and how can it be improved?
    No specific conment on this topic
  • What's going wrong and how can it be improved?
    just brand exposure, need more users and for our stock to grow (DD and Uber are growing exponentially why aren't we)?

Instacart Company Information

Instacart Company Overview

Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop.

Instacart was founded in 2012 and its current CEO is Chris Rogers. Since its inception 14 years ago, Instacart has grown to 3000 employees.

Instacart Mission, Vision & Values

Instacart Mission Statement

Our mission is to create a world where everyone has access to the food they love and more time to enjoy it together.

Instacart Values

  • Go far together
  • Grow the pie
  • Roll up your sleeves
  • Put it all on the table
  • Serve generously
Headquarter50 Beale St
San Francisco, CA 94105
United States of America
Websitewww.instacart.com
Founding Date2012
Tel910-817-2278
Company StatusPublic
Jobsinstacart.careers/
Social Sites

Instacart Employees

Instacart has 3000 employees. 356 employees at Instacart have reviewed Instacart across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 356 Instacart employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Instacart are extremely happy with their total compensation at Instacart, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Instacart are extremely happy with their team. 356 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Instacart are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Instacart believe the environment at Instacart is positive. Most Participants believe the pace of work at Instacart is comfortably fast. About 60% of the employees at Instacart work 8 hours or less, while 2% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Instacart are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Instacart employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at Instacart report the work pace is comfortably fast
Work Pace
A Day in the Life
97% of Instacart employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Instacart employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
87% of Instacart employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Instacart employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
96% of Instacart employees call their work environment positive
Environment

Joining Instacart - Employee Onboarding

The prevailing opinion from Comparably users in San Francisco about their company is that it was very prepared on their first day. San Francisco employees concluded that their overall onboarding experience was positive. 78% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Instacart KPIs and OKRs

Employees’ understanding of Instacart's KPIs and OKRs is essential for its success. Out of 339 Instacart employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 316 have said yes.

AnswerPercent
Yes93%
No7%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Diversity & Inclusion at Instacart

Diverse employees at Instacart score the company 84/100 across various culture categories, placing Instacart in the Top 10% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Instacart across various culture dimensions.

At Instacart, we believe that great people are the ingredients for success. We like to think that we are like a potluck, everyone brings something new, different and flavorful to the table. Our mix of thoughtful, inventive and neighborly employees work together to deliver our common goal, to make grocery shopping effortless, and give valuable time back to our customers. We believe that just as meals are best shared together, success is best shared together. If this excites you, then Instacart just might be the place for you.

Ranked Culture the Highest

Women 91/100
Department - Communications
Men 94/100
Department - Legal
Diverse Employees 93/100
Department - Sales

Ranked Culture the Lowest

Women 80/100
Department - Admin
Men 80/100
Department - Customer Success
Diverse Employees 79/100
Department - Admin

Instacart Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan

Office Perks

  • Free Food
  • Company Social Outings
  • Work From Home Policy

Instacart PTO

Instacart's PTO and Vacation policy typically gives unlimited days off a year. Instacart's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo100%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Frequently Asked Questions regarding Instacart

What is Instacart address?

Instacart location is at 50 Beale St

Who is the CEO of Instacart?

Instacart CEO is Chris Rogers, their score by employees is 87

What are the salaries in Instacart

The average salary for employees in Instacart is 124814$

What is Instacart eNPS?

The eNPS for Instacart is 62

How many employees work in Instacart?

Instacart has 3000 employees

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