Comparably Awards

Instacart Claimed Company

Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. read more

This company is accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 356

TOTAL RATINGS: 10353

CEO: Chris Rogers

eNPS at Instacart

Instacart's Employee Net Promoter Score (eNPS) is 62, as rated by 355 employees. Employee Net Promoter Score tracks Instacart employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Instacart to a friend? Today, 70% of Instacart employees would encourage their friends to become coworkers, whereas 22% are neutral and 8% would not recommend working at Instacart to their friends.

Last updated months ago.

Where This Score Ranks Instacart's eNPS

TOP
5%
In the Top 5% of 2039 Similar Sized Companies on Comparably
TOP
15%
In the Top 15% of 792 Nearby Companies in San Francisco
1st
1st place versus 4 competitors rated on Comparably

May

Aug

Feb

Aug

Jan

Promoters
Passives
Detractors

Who Ranks Instacart's eNPS the Highest?

Department - Sales 87/100

Department - Customer Support 82/100

Department - Design 75/100

Who Ranks Instacart's eNPS the Lowest?

Gender - Non-Binary 0/100

Department - Admin 27/100

Ethnicity - Native American 33/100

Instacart eNPS At a Glance

Instacart employees are more likely to recommend Instacart as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Sales department and the Customer Support department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Instacart to a friend?” Based on 355 ratings, Instacart ranks 1st place versus its 4 competitors and is right above Blue Apron.

Compared to other companies in San Francisco, Instacart falls into the Top 15% of 792 companies. The last rating was provided months ago.