Instacart Claimed Company
Instacart is the North American leader in grocery delivery and one of the fastest growing companies in... read more
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EMPLOYEE
PARTICIPANTS
177
TOTAL
RATINGS
5173
...

Instacart Outlook Employee Reviews

What makes you most happy at work?

The potential to learn and become a SME

Review from Finance Dept

Getting recognition for my work.

Review from Engineering Dept

Making work easier for co-workers, and improving the candidate experience.

Review from HR Dept

I work with an amazing group of people. I see the benefit of the work I do.

Review from Customer Support Dept

Accomplishing goals and growing with the team and company

Review from Legal Dept

Solving new problems and launching cool projects that have a real impact

Review from Customer Support Dept

Interacting with my teammates and seeing the results of our work on projects come to fruition & be out in the real world.

Review from Marketing Dept

I love that every day brings a new challenge. At our stage of growth there is never a dull moment.

Review from Legal Dept

My co-workers and the fact I get the privilege of working from home!

knowing that I'm making a difference

Review from Business Development Dept

Delivering big, meaningful projects that impact others quality of life.

Review from IT Dept

The autonomy to get work done. The service that we provide and how we are helping the customers that need us the most.

Review from HR Dept

Solving new and interesting challenges

Review from HR Dept

the ability to achieve our mission to create a world where everyone has access to food

Review from HR Dept

Seeing what new expansion is going on

Review from HR Dept

opportunity to learn and grow in my career

Review from HR Dept

Getting projects or initiatives rolled out that impact not only our employees but also our customers.

Review from HR Dept

The work I'm working on and my colleagues

Review from HR Dept

Achieving tough goals and collborating across teams

Review from Communications Dept

The challenges and trust my manager puts in me to solve them

Review from Communications Dept

What's going wrong and how can it be improved?

Our executive team makes decisions that directly negatively impact our shoppers, despite pushback from corporate team members like myself. We are not transparent with shoppers or customers, and actively seek to profit wherever we can despite who is impacted.

Review from Customer Support Dept

We have a lot of roles that are not filled and we need diversity in our leadership. We keep looking to folks with consultant backgrounds and I don't think that is the best.

Review from Legal Dept

Management needs to be more interactive.

Review from Customer Support Dept

Poor leadership and little to no support when bandwidth is maxed out.

Review from Operations Dept

The leadership on my team can show more empathy and be more human.

Review from Operations Dept

High turnover/attrition, culture has become toxic, and constant change. While change is inevitable at a company our size, the decisions seem to be made with only short term goals/results in mind. There is also seemingly no care about employee engagement or morale. We do not have a CHRO and it shows

Review from HR Dept

Missing clear vision and road map for planning and improvement.

Review from Operations Dept

What do you like best about your company?

There aren't any Outlook reviews of Instacart yet.
Be the first to contribute a review.

What would you most like to see improved at your company?

Tuition reimbursement options instead of specific online college options

Review from IT Dept

Review Sentiment at Instacart

93
93%
7
7%

About Instacart's Outlook

A+
88/100

Where This Score Ranks Instacart's Outlook

TOP
5%

In the Top 5% of 2024 similar size companies on Comparably

TOP
10%

In the Top 10% of 731 companies in San Francisco

1st

1st place versus 4 competitors rated on Comparably

Instacart's Outlook is scored an A+ by 528 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Instacart's Outlook score helps to boost their overall culture score, due partly to the fact that the Sales department’s positive scores help Outlook to be one of Instacart's stronger culture attributes. Use the filters below to understand Instacart employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated a month ago.

Rate Outlook the Highest

  • Department - Sales
    +7%
  • Department - Business Development
    +6%
  • Ethnicity - Hispanic or Latino
    +6%

Rate Outlook the Lowest

  • Department - Customer Support
    -16%
  • Department - Admin
    -10%
  • Department - Operations
    -8%

How Instacart's Outlook Score is Calculated

FILTER RATINGS BY

Results from 176 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

89
out of 100
How confident are you about the future success of your company?
Fantastic
24%
Good
64%
Neutral
10%
Bad
1%
Terrible
1%
How do your customers perceive your company?
Are you typically excited about going to work each day?
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