Instacart Leadership Employee Reviews | Comparably
Instacart Claimed Company
Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
356
TOTAL
RATINGS
10353

Instacart Leadership Employee Reviews

What do you like best about the leadership team?

Transparency and open door policy. Gives us the tools, trust and guidance to do our best work and meet ambitious company / industry goals

Review from Communications Dept

They are transparent and lead with empathy.

Review from HR Dept

Our executive leadership is motivated to increase the stock price

Review from HR Dept

There are always new and creative ways to think about future growth and success.

Review from HR Dept

Transparent, experienced and adaptable to changing marketing trends and technologies to keep our business and brand relevant & successful.

Review from HR Dept

They are really invested in growing the company.

Review from Legal Dept

Transparency/common q and a sessions

Review from HR Dept

Transparency, empathy, innovation, investment in new ventures

Review from HR Dept

The team is incredible and visionary

Review from Communications Dept

Our CEO is a deeply caring person!

Review from Executive Dept

weekly amas and all hands

Review from HR Dept

Our leadership team strives to be transparent and open about their goals for the company. They consistently check in to see how employees are responding to that transparency and are willing to pivot to ensure their message is resonating.

Review from HR Dept

they're clear communicators and they do a great job of being very transparent at every possible opportunity

Review from Communications Dept

Success comes from setting ambitious goals and building clear, actionable paths to achieve them. By constantly pushing forward and innovating, we stay ahead of the competition and lead the way.

Review from Legal Dept

Transparency and honesty in the direction of the org

Review from Customer Success Dept

Allow employees to wor from home. Created a supportive and collaborative working environment

Review from Engineering Dept

It feels like they truly care about employee wellbeing.

Review from Engineering Dept

Leadership does not shy away from taking bold business decisions.

Review from Finance Dept

Fidji and Chris are open and available to the team. Super transparent.

Review from Sales Dept

Monthly all-hands sessions to discuss open topics and address any questions employees may have.

Review from Operations Dept

What does the leadership team need to get better at?

They need to understand that we are people first. Newsletters celebrate tone-deaf "wins" of keeping minimum wages down through government policy lobbying. This is not demonstrating value of our shoppers, who built our business.

Review from HR Dept

Set vision, execute and stop pivoting 6 times per year.

Review from Engineering Dept

Compassion and understanding of the company and culture that was built before they came in.

Review from Operations Dept

The Head of Recruiting needs to do better by caring for his team. It doesn't help that he is so disconnected and can't seem to read the room. We see efforts but there is still much room for improvement. More honesty and more transparency please!

Review from Operations Dept

Appreciating their employees; saying "thank you" every now and again would be nice. Professionalism is also something that is lacking amongst the leadership team. Lastly, being able to thoughtfully answer questions around diversity and other topics is something that they can improve on.

Review from IT Dept

Stop putting policies in place that hurt our shoppers and corporate employees, all to line their own pockets. Raises are awful, we're worked to the bone, and our executive team makes deliberate decisions to hurt shoppers in the name of profit and expect us to take the blame for it.

Review from Customer Support Dept

Upper management seems out of touch with Atlanta call center. It seems all of the goals for the company benefits San Fransico and not Atlanta. The Atlanta Leadership team does seem like they care about our needs. MORE COMMUNICATION is needed!

Review from Customer Support Dept

Clear and consistent communication across departments.

Review from Operations Dept

I am on the Recruiting Team and I have no idea what my leaders are doing all day. They are absent from their desks, not present at meetings, and don't communicate well. They need to be better at connecting with their own team.

Review from Operations Dept

Listening to their teams/orgs/company. Decisions are made in a vacuum and don't include important people and their experiences. This company seems to hire smart, experienced people, and then stands in their way.

Review from HR Dept

communication, strategic planning, and vision

Review from Operations Dept
TOP
5%

Leadership Scores are rated in the Top 5% of similar size companies on Comparably

Rated Instacart Leadership the Highest

  • Experience - Entry Level
    +9%
  • Department - Marketing
    +6%
  • Department - Sales
    +5%

Rated Instacart Leadership the Lowest

  • Gender - Non-Binary
    -14%
  • Department - Admin
    -7%
  • Ethnicity - Other
    -7%
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