Instacart Environment Employee Reviews | Comparably
Instacart Claimed Company
Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
356
TOTAL
RATINGS
10353

Instacart Environment Employee Reviews

What is most positive about the culture and environment at your company?

Supportive, smart and caring team that wants to achieve some big, ambitious goals and change the industry

Review from Communications Dept

We have autonomy and ownership of our roles.

Review from HR Dept

my immediate team is fun and positive.

Review from HR Dept

Dedication to succeeding as individuals and as a team

Review from HR Dept

I think leadership and people at Instacart are very human and empathetic to evolving situations. I don't think there's an expectation to be cookie cutter or textbook when it comes to how we do our jobs.

Review from HR Dept

Instacart knows how to get employees excited to come to work!

Review from Legal Dept

Comp and benefits, work life balance

Review from HR Dept

Collaborative culture that allows us to learn & grow, and by doing such, springboard our careers

Review from HR Dept

everybody operates with very high integrity

Review from Communications Dept

The HR te goes above and beyond to make yhis a great place to work

Review from Executive Dept

working towards the same goal to be profitable and have a good ROI

Review from HR Dept

Work life balance, but still a drive to get things done.

Review from HR Dept

work/life balance is incredible here

Review from Communications Dept

Pushing towards the same goal

Review from Legal Dept

efforts to include and involve teams

Review from Customer Success Dept

Able to move fast, not over-engineering things. People are friendly and help each other out. Collabration across teams is easy due to the company size compared to other larger companies

Review from Engineering Dept

Regular performance reviews are a really nice touch to make sure I am performing as expected and my career growth is aligned with my goals.

Review from Engineering Dept

Overall, until now with whatever teams I have worked with, all seem to be really helpful and resourceful which promotes a sense of collaboration while working cross-functionally.

Review from Finance Dept

Very team oriented and realistic expectations

Review from HR Dept

Everyone is proud of the Instacart brand

Review from Sales Dept

What needs to change to make the company culture better?

Understanding of our customer wants and the workforce that runs it

Review from Operations Dept

At times if feels like you have to be part of the 'club'. Would a company culture that embraces everyone's experiences and perspectives.

Review from HR Dept

More employee interactions with senior staff and opportunities to develop career internally

Review from HR Dept

Clear expectations about what good looks like. Clear success criteria for upward trajectory. Promotions are subjective.

Review from Operations Dept

Review Sentiment at Instacart

94
94%
6
6%

About Instacart's Environment

A+
82/100

Where This Score Ranks Instacart's Environment

TOP
5%

In the Top 5% of 2025 similar size companies on Comparably

TOP
5%

In the Top 5% of 738 companies in San Francisco

1st

1st place versus 4 competitors rated on Comparably

The environment at Instacart is considered positive by 96% of employees and regarded as having a “comfortably fast” work pace by 213 employees. Relative to its competitors, Postmates, Grubhub, Blue Apron, and DoorDash, Instacart's environment score ranks in 1st place. This also puts them in the Top 5% of 2025 similar sized companies (1,001-5,000 Employees) on Comparably and Top 5% of 738 companies in San Francisco.

Rate Environment the Highest

  • Department - Sales
    +5%
  • Department - Business Development
    +3%
  • Department - Communications
    +3%

Rate Environment the Lowest

  • Department - Product
    -5%
  • Gender - Non-Binary
    -5%
  • Department - IT
    -4%

How Instacart's Environment Score is Calculated

FILTER RATINGS BY

Results from 355 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less5%
855%
1035%
124%
More than 121%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast30%
Comfortably fast60%
Moderate9%
A bit slow1%
Bureaucratic0%
What's the work pace at your company?
AnswerPercent
Positive96%
Negative4%
Is your work environment positive or negative?
AnswerPercent
Yes0%
No0%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes73%
No27%
Do you have a close friend at work?
AnswerPercent
5% or Less66%
5-10%23%
10-25%9%
25-50%1%
50%+1%
What % of the time are you bored at work?
×
Rate your company