Comparably Awards

Interactions provides Intelligent Virtual Assistants that seamlessly combine artificial intelligence and human understanding to enable businesses and consumers to engage in productive conversations. With flexible products and solutions designed to meet the growing demand for unified, multichannel customer care, Interactions is delivering significant cost savings and unprecedented customer experience for some of the largest brands in the world. Founded in 2004, Interactions is a remote first company allowing employees to work from anywhere in the US. read more

This company is accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 108

TOTAL RATINGS: 2768

CEO: Mike Iacobucci

Joining Interactions - Employee Onboarding

Employee Sentiment

The prevailing opinion from Comparably users in Boston about their company is that it was very prepared on their first day. Boston employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Answer	Percent
Yes	0%
No	0%

Did you have a positive onboarding experience when you were hired at your current company?

Answer	Percent
Very Prepared	0%
Prepared	0%
Somewhat Prepared	0%
Unprepared	0%
Very Unprepared	0%

How prepared was your company on your first day of onboarding?

Answer	Percent
Yes	0%
No	0%

Was your direct manager helpful with your onboarding during your first 90 days?

Meet Your Managers

Your direct manager highly affects your experience at a company; overall managers at Interactions are rated an A+. At Interactions most employees said they received feedback every week or once a month. 50% of employees also said they felt comfortable giving their managers feedback. Learn More about your managers at Interactions.

Answer	Percent
Every week	28%
Once a month	26%
Once a quarter	26%
Once a year	17%
Never	3%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	100%
No	0%

Does your boss expect you to work when you're on vacation?

Answer	Percent
Yes	50%
No	50%

Do you feel comfortable giving your boss negative feedback?

Negotiate Salary

If you think you and your skill set should be valued higher than your offer, negotiate your salary! 100% of men and 100% of women at Interactions said they negotiated their salaries. Interactions ranks in the Top 10% for compensation in Boston. Learn More about Salaries at Interactions.

Average Salaries at Interactions by Department

Get Acclimated

Now that you’ve joined Interactions, get acclimated. Is lunch a social time or do people sit at their desks? At Interactions the most common answer selected by employees is a >1 hour break. Understand your coworkers and why they’ve chosen to stay at Interactions, many employees say it’s because of the comp & benefits.

Answer	Percent
Company Mission	0%
Comp & Benefits	50%
Co-Workers	0%
Comfort & Familiarity	50%
Career Advancement Opportunities	0%

What's the main reason you stay at your current company?

Answer	Percent
>1 hour	100%
1 hour	0%
45 minutes	0%
30 minutes	0%
I eat at my desk	0%

How long do you take for lunch breaks?

Answer	Percent
Multiple times a week	0%
Once a week	0%
Once a month	100%
Once a quarter	0%
Never	0%

How often do you socialize with team members outside of work?

Professional Development

Interactions ranks in the Top 50% of companies for professional development in Boston. 68% of employees feel as though Interactions is beneficial to their continuous career growth, and 39% said they had a mentor at the office. Learn More about Professional Development at Interactions.

Answer	Percent
Yes	39%
No	61%

Do you have a mentor at work?

Answer	Percent
Yes	68%
No	32%

Does your current company provide you meaningful opportunities for career advancement?

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