Intercom KPIs and OKRs | Comparably
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Intercom's mission is to make internet business personal - helping businesses connect quickly, easily, and personally with their customers. read more
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Intercom KPIs and OKRs

Employees’ understanding of Intercom's KPIs and OKRs is essential for its success. Out of 7 Intercom employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 6 have said yes.

AnswerPercent
Yes86%
No14%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at Intercom is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Intercom employees shared they generally receive helpful feedback every week. Feedback and positive reinforcement are both conducive to meeting goals.

AnswerPercent
Yes0%
No0%
Are you typically recognized for the impact and accomplishments you make for your current company?
AnswerPercent
Every week33%
Once a month33%
Once a quarter17%
Once a year0%
Never17%
How often do you get valuable feedback on how to improve at work?
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