IntouchCX Claimed Company

We are IntouchCX. Where innovation meets industry. Where passion meets purpose. Where scale meets soul. read more

EMPLOYEE PARTICIPANTS: 454

TOTAL RATINGS: 6527

CEO: Mitul Kotecha and Shane Kozlowich

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Joining IntouchCX - Employee Onboarding

Employee Sentiment

The prevailing opinion from employees about joining IntouchCX is that the company was very prepared on their first day. IntouchCX employees concluded that their overall onboarding experience was positive. 86% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Answer	Percent
Yes	82%
No	18%

Did you have a positive onboarding experience when you were hired at your current company?

Answer	Percent
Very Prepared	45%
Prepared	18%
Somewhat Prepared	23%
Unprepared	9%
Very Unprepared	5%

How prepared was your company on your first day of onboarding?

Answer	Percent
Yes	86%
No	14%

Was your direct manager helpful with your onboarding during your first 90 days?

Meet Your Managers

Your direct manager highly affects your experience at a company; overall managers at IntouchCX are rated an A+. At IntouchCX most employees said they received feedback once a month or every week. 94% of employees also said they felt comfortable giving their managers feedback. Learn More about your managers at IntouchCX.

Answer	Percent
Every week	37%
Once a month	57%
Once a quarter	6%
Once a year	0%
Never	0%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	40%
No	60%

Does your boss expect you to work when you're on vacation?

Answer	Percent
Yes	94%
No	6%

Do you feel comfortable giving your boss negative feedback?

Negotiate Salary

If you think you and your skill set should be valued higher than your offer, negotiate your salary! 23% of employees at IntouchCX said they negotiated their salaries. On average, IntouchCX employees earn $129,178. Learn More about Salaries at IntouchCX.

Average Salaries at IntouchCX by Department

$140k*

Engineering

$164k*

Product

$125k*

Design

$108k*

Marketing

$99k*

Operations

$60k*

Admin

$160k*

Business Dev

$88k*

Finance

$229k*

Communications

$71k*

Customer Support

$125k*

$111k*

$161k*

Legal

$147k*

Sales

^* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Get Acclimated

Now that you’ve joined IntouchCX, get acclimated. Is lunch a social time or do people sit at their desks? At IntouchCX the most common answer selected by employees is a 1 hour break. Understand your coworkers and why they’ve chosen to stay at IntouchCX, many employees say it’s because of the comp & benefits.

Answer	Percent
Company Mission	26%
Comp & Benefits	26%
Co-Workers	16%
Comfort & Familiarity	11%
Career Advancement Opportunities	21%

What's the main reason you stay at your current company?

Answer	Percent
>1 hour	30%
1 hour	60%
45 minutes	0%
30 minutes	10%
I eat at my desk	0%

How long do you take for lunch breaks?

Answer	Percent
Multiple times a week	6%
Once a week	21%
Once a month	37%
Once a quarter	22%
Never	14%

How often do you socialize with team members outside of work?

Professional Development

93% of employees feel as though IntouchCX is beneficial to their continuous career growth, and 84% said they had a mentor at the office. Learn More about Professional Development at IntouchCX.

Answer	Percent
Yes	84%
No	16%

Do you have a mentor at work?

Answer	Percent
Yes	93%
No	7%

Does your current company provide you meaningful opportunities for career advancement?

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