iQor Claimed Company

iQor is a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions comprised of 35,000 amazing employees spanning 10 countries. We are passionate about delivering an outstanding omnichannel customer experience for brands across the globe. Harnessing intelligent CX technology that can scale teams anywhere, our BPO solutions create happy employees and delighted customers. Our irresistible culture results in a smile with each interaction to create optimal customer experiences. We enable diverse teams to scale our BPO digital solutions from local to global to create the CX experience brands demand to win and keep customers. Read, see, and hear more at iQor.com. read more

EMPLOYEE PARTICIPANTS: 468

TOTAL RATINGS: 3448

CEO: Gary Praznik

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iQor Happiness Score

The employee happiness at iQor is listed in the Bottom 40% of similar size companies on Comparably. Compensation is an important aspect of employee happiness and at iQor, 52% of employees feel they are paid fairly, 57% are satisfied with their benefits, and 42% are satisfied with their stock/equity. 64% of iQor employees feel their work environment is positive meaning iQor is a happy place to work.

Last updated 2 months ago.

Where This Score Ranks iQor's Happiness

BOTTOM
40%
In the Bottom 40% of 1313 Similar Sized Companies on Comparably
BOTTOM
35%
In the Bottom 35% of 26 Nearby Companies in Tampa, FL
6th
6th place versus 5 competitors rated on Comparably

Mar

Apr

May

Jul

Aug

C61 / 100

Jan

Who Ranks iQor's Happiness the Highest?

Experience - 6 to 10 Years 81/100

Ethnicity - Caucasian 78/100

Ethnicity - Asian or Pacific Islander 75/100

Who Ranks iQor's Happiness the Lowest?

Ethnicity - Other 44/100

Ethnicity - Hispanic or Latino 52/100

Experience - Over 10 Years 53/100

iQor Happiness At a Glance

iQor employees rate their happiness at the workplace a "C" (based on 646 ratings). The Happiness score describes employees well-being based on various topics such as positivity in the workplace, opportunities for professional growth, and satisfaction towards compensation and benefits.

175 iQor employees answered questions like "What percent of your potential do you think you are using?" and "Is your work environment positive or negative?" In general, employees in the Sales and Operations departments are considered to be the most happy at iQor, while the Customer Support department are considered to be the least happy. Also, employees with 6 to 10 Years Experience are more satisfied at iQor, while employees with 3 to 6 Years Experience are the least satisfied.

iQor's Happiness score ranks in 6th place when compared to competitors TP, Concentrix, TaskUs, IntouchCX, and VXI Global Solutions. The company is also in the Bottom 35% of other companies in Tampa, FL and Bottom 40% of other companies on Comparably.

iQor's Happiness Trendline

iQor61
Other Companies in Tampa, FL
Similar Size on Comparably

How iQor's Happiness Score is Calculated

Answer	Percent
Yes	80%
No	20%

Do you feel burnt out at work?

Answer	Percent
Yes	71%
No	29%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	52%
No	48%

Do you believe you're paid fairly?

Answer	Percent
Positive	64%
Negative	36%

Is your work environment positive or negative?

Answer	Percent
Yes	57%
No	43%

Are you satisfied with your Benefits?

iQor's Happiness Rank Against Similar Sized Companies on Comparably

BOTTOM

40%

iQor ranks in the Bottom 40% of other companies on Comparably with 10,000+ Employees for Happiness Score.

iQor's Happiness Rank Against Other Companies Nearby

BOTTOM

35%

iQor ranks in the Bottom 35% of other companies in Tampa, FL for Happiness Score.

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