iQor Claimed Company

iQor is a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions comprised of 35,000 amazing employees spanning 10 countries. We are passionate about delivering an outstanding omnichannel customer experience for brands across the globe. Harnessing intelligent CX technology that can scale teams anywhere, our BPO solutions create happy employees and delighted customers. Our irresistible culture results in a smile with each interaction to create optimal customer experiences. We enable diverse teams to scale our BPO digital solutions from local to global to create the CX experience brands demand to win and keep customers. Read, see, and hear more at iQor.com. read more

EMPLOYEE PARTICIPANTS: 468

TOTAL RATINGS: 3448

CEO: Gary Praznik

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iQor Retention Score

iQor is in the Top 50% of similar sized companies in its ability to retain quality employees. 14% of employees would not leave iQor if they were offered a job for more money while 67% are excited to go to work each day. Overall, 63% of iQor's employees feel the company is doing what it should to retain them while 37% may be considering new employment. Quality employees are difficult to find which makes retaining them all the more important.

Last updated a month ago.

Where This Score Ranks iQor's Retention

TOP
50%
In the Top 50% of 1341 Similar Sized Companies on Comparably
TOP
50%
In the Top 50% of 27 Nearby Companies in Tampa, FL
6th
6th place versus 5 competitors rated on Comparably

Jun

Jul

Aug

Oct

Nov

C+68 / 100

Jan

Who Ranks iQor's Retention the Highest?

Experience - 6 to 10 Years 85/100

Ethnicity - Caucasian 82/100

Ethnicity - Asian or Pacific Islander 82/100

Who Ranks iQor's Retention the Lowest?

Ethnicity - Hispanic or Latino 48/100

Experience - 3 to 6 Years 52/100

Ethnicity - African American/Black 55/100

iQor Retention At a Glance

iQor's Retention score is rated a "C+" by 462 employees. The category helps understand iQor's focus and commitment to retaining employees in their organization.

Over the past three months, iQor's Retention score has remained steady at 68/100. iQor ranks in 6th place versus 5 competitors which include TP, TaskUs, Concentrix, IntouchCX, and VXI Global Solutions. The Operations and Sales departments are likely to stay at the company the longest, while the Customer Support department is likely to have the highest turnaround.

iQor's Retention score is in the Top 50% of 1341 similar sized companies (10,000+ Employees) on Comparably. The Company ranks in the Top 50% compared to 27 nearby companies in Tampa, FL.

iQor's Retention Trendline

iQor68
Other Companies in Tampa, FL
Similar Size on Comparably

How iQor's Retention Score is Calculated

Answer	Percent
Yes	52%
No	48%

Do you believe you're paid fairly?

Answer	Percent
Yes	78%
No	22%

Do you look forward to interacting with your coworkers?

out of 100

How would you rate the quality of your coworkers?

Answer	Percent
Yes	67%
No	33%

Are you typically excited about going to work each day?

Answer	Percent
Every week	46%
Once a month	8%
Once a quarter	8%
Once a year	23%
Never	15%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	75%
No	25%

Do you approve of the job your executive team is doing at your company?

Answer	Percent
Yes	63%
No	37%

Do Your Company Leaders Do What They Should to Retain You as an Employee?

Answer	Percent
Very Secure	29%
Secure Enough	28%
Neutral	0%
Insecure	14%
Very Insecure	29%

How secure do you feel your job is at your company?

Answer	Percent
Yes	40%
No	60%

Do you have a close friend at work?

Answer	Percent
Yes	78%
No	22%

Would you leave your current job for a 20% raise at a different company?

Answer	Percent
Multiple times a week	0%
Once a week	25%
Once a month	0%
Once a quarter	0%
Never	75%

How often do you socialize with team members outside of work?

Answer	Percent
Yes	80%
No	20%

Do you feel burnt out at work?

Answer	Percent
Yes	44%
No	56%

Are you challenged at work?

Answer	Percent
Yes	14%
No	86%

Would you turn down a job offer today, for slightly more money?

Answer	Percent
Yes	63%
No	37%

Are you proud to be a part of your company?

iQor's Retention Rank Against Similar Sized Companies on Comparably

TOP

50%

iQor ranks in the Top 50% of other companies on Comparably with 10,000+ Employees for Retention Score.

iQor's Retention Rank Against Other Companies Nearby

TOP

50%

iQor ranks in the Top 50% of other companies in Tampa, FL for Retention Score.

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