iQor Claimed Company
iQor is a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions comprised of 35,000 amazing employees spanning 10 countries. We are passionate about delivering an outstanding omnichannel customer experience for brands across the globe. Harnessing intelligent CX technology that can scale teams anywhere, our BPO solutions create happy employees and delighted customers. Our irresistible culture results in a smile with each interaction to create optimal customer experiences. We enable diverse teams to scale our BPO digital solutions from local to global to create the CX experience brands demand to win and keep customers. Read, see, and hear more at iQor.com. read more
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Not good. My supervisor is one of the rudest, most uneducated that I have EVER had to deal with.
What does the leadership team need to get better at?
They need to stop with the micromanaging. They also need to put a little more focus on customer service, and not just the sales aspect of the job. It seems like that is the only thing that they care about. Customers themselves have mentioned that the customer service is BEYOND terrible
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