Jack in the Box Inc., based in San Diego, is a restaurant company that operates and franchises Jack in the Box(R) restaurants, one of the read more

EMPLOYEE PARTICIPANTS: 952

TOTAL RATINGS: 8105

CEO: Leonard Comma

Jack in the Box Competitors

Jack in the Box competitors include In-N-Out Burger, KFC, Wendy's, Freddy's Frozen Custard and Burger King. Jack in the Box ranks 3rd in Customer Service Score on Comparably vs its competitors. See below how Jack in the Box compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank

5th

eNPS Rank

5th

Gender Rank

6th

Diversity Rank

6th

Product Quality

4th

NPS Rank

4th

Pricing Rank

4th

Customer Service

3rd

See Jack in the Box Culture vs Competitors:

Jack in the Box Competitors
Rank	Company	Score
1	In-N-Out Burger	81
2	KFC	58
3	Wendy's	58
4	Freddy's Frozen Custard	56
5	Jack in the Box	53
6	Burger King	52

Jack in the Box Competitors at a Glance

CEO Ratings Comparison

Jack in the Box's CEO Score Ranks 5th

734 Employees at Jack in the Box rate Leonard Comma a 55 out of 100, which ranks them 5th below Freddy's Frozen Custard's CEO,Bill Simon. Last rating was 2 months ago.

CEO Ratings Comparison
Rank	CEO	Company	Score
1	Lynsi Snyder	In-N-Out Burger	83
2	Sabir Sami	KFC	59
3	Todd Penegor	Wendy's	58
4	Bill Simon	Freddy's Frozen Custard	58
5	Leonard Comma	Jack in the Box	55
6	Daniel Schwartz	Burger King	52

Product Quality Score Comparison

Jack in the Box Ranks 4th in Product Quality Score

277 Customers rate Jack in the Box's Product Quality Score a 3.1/5, which ranks it 4th against its competitors, below Freddy's Frozen Custard.

Product Quality Score Comparison
Rank	Company	Score
1	In-N-Out Burger	90
2	KFC	71
3	Freddy's Frozen Custard	65
4	Jack in the Box	63
5	Burger King	61
6	Wendy's	61

NPS Comparison

Jack in the Box Ranks 4th in Net Promoter Score

318 Customers rate Jack in the Box's Net Promoter Score a -9, which ranks it 4th against its competitors, below Freddy's Frozen Custard. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Jack in the Box to a friend?”.

NPS Comparison
Rank	Company	Score
1	In-N-Out Burger	62
2	KFC	7
3	Freddy's Frozen Custard	-4
4	Jack in the Box	-9
5	Wendy's	-12
6	Burger King	-13

Pricing Score Comparison

Jack in the Box Ranks 4th in Pricing Score

257 Customers rate Jack in the Box's Pricing Score a 3/5, which ranks it 4th against its competitors, below Freddy's Frozen Custard.

Pricing Score Comparison
Rank	Company	Score
1	In-N-Out Burger	88
2	KFC	66
3	Freddy's Frozen Custard	62
4	Jack in the Box	61
5	Burger King	59
6	Wendy's	58

Customer Service Comparison

Jack in the Box Ranks 3rd in Customer Service

248 Customers rate Jack in the Box's Customer Service a 3.1/5, which ranks it 3rd against its competitors, below KFC.

Customer Service Comparison
Rank	Company	Score
1	In-N-Out Burger	91
2	KFC	67
3	Jack in the Box	62
4	Freddy's Frozen Custard	62
5	Wendy's	59
6	Burger King	58

Overall Culture Score Comparison

Jack in the Box Ranks 5th in Overall Culture Score

952 Employees rate Jack in the Box's Overall Culture a 53/100, which ranks it 5th against its competitors, below Freddy's Frozen Custard. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

Overall Culture Score Comparison
Rank	Company	Score
1	In-N-Out Burger	81
2	KFC	58
3	Wendy's	58
4	Freddy's Frozen Custard	56
5	Jack in the Box	53
6	Burger King	52

eNPS Comparison

Jack in the Box Ranks 5th in Employee Net Promoter Score

788 Employees rate Jack in the Box's Employee Net Promoter Score a -42, which ranks it 5th against its competitors, below Burger King. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Jack in the Box to a friend?”.

eNPS Comparison
Rank	Company	eNPS
1	In-N-Out Burger	35
2	KFC	-28
3	Wendy's	-32
4	Burger King	-41
5	Jack in the Box	-42
6	Freddy's Frozen Custard	-43

Gender Score Comparison

Jack in the Box Ranks 6th in Gender Score

96 Employees rate Jack in the Box's Gender Score a 53/100, which ranks it 6th against its competitors, below Burger King. The Gender Score tracks how positively women rate their experience at Jack in the Box.

Gender Score Comparison
Rank	Company	Score
1	In-N-Out Burger	77
2	Wendy's	62
3	Freddy's Frozen Custard	61
4	KFC	59
5	Burger King	56
6	Jack in the Box	53

Diversity Score Comparison

Jack in the Box Ranks 6th in Diversity Score

128 Employees rate Jack in the Box's Diversity Score a 55/100, which ranks it 6th against its competitors, below Burger King. The Diversity Score tracks how positively diverse employees rate their experience at Jack in the Box.

Diversity Score Comparison
Rank	Company	Score
1	In-N-Out Burger	73
2	Wendy's	64
3	Freddy's Frozen Custard	62
4	KFC	59
5	Burger King	58
6	Jack in the Box	55

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