Jack in the Box Employee Reviews
Out of 605 Jack in the Box employee reviews, 50% were positive. The remaining 50% were constructive reviews with the goal of helping Jack in the Box improve their work culture. The Product team, with 63% positive reviews, reports the best experience at Jack in the Box compared to all other departments at the company. The Operations team offered the most constructive feedback, with 76% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Bring attentive to the team
Attention to detail. Very supportive
There really respectful and very helpful
I enjoy my leadership team quite a lot because they are understanding. Even though we work, there are time when they keep our workplace entertaining and enjoyable.
they are nice to me and tell me good work.
What does the leadership team need to get better at?
Behaving more professional because there is no way a workplace should be this unprofessional
Acting professional twords staff. The manager was not professional whatsoever it felt more like a high school experience than a work place. She was taking an advantage of her position.
Everything, management. Basic nessecities and respect
Listening to people and not overtalk.
Hire better people to do their job correctly
What is the best part about your compensation package?
The best part would be having a fair share of benefits, like everyone at work
I’m a good hard work
Dont have one. No one has talked to me about it
Looking forward to get the money
Review from Sales Dept
I dont know whay thay is
Why do you feel undervalued and what would make you feel better about your compensation?
A team should be well balanced not just one high value employee with three lazy parasitic mooches and hire managers that can be teachers too.
Posted 17 days ago
7.25 an hour is nothing if im going to work in a negative environment
I was trained in the morning shift and there was only one cashier meaning me taking both the drive thru and the front desk. I feel that it was just understaffed for everyone.
Better pay for team and some type of reward system. Company functions like Christmas party! Acknowledge tenure
Getting paid more and trained better
What are some of the best things about your team?
They are loyal to the Brand
Dedicated hard working people that work to make a better team
We help each other succeed
My co workers are cool. I feel sick when management is there.
Review from Customer Support Dept
We all get along, I wish we would have meeting as a team but we don't.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
While collaborating with my coworkers they woulf treat me with an attitude and they would tell me to keep my station stacked but every shift i had to check my station was stacked. Showing that the employee before me was not completing their tasks.
My coworkers were ok my manger wasn't
I feel like that employees that actually want to work should at least be hired and not just people that you want to get by on
I had a few people that were great and at least willing to do their job to the fullest extent, but too many people decided being on the managers good side by making all the problems someone else's fault were the only skill they brought to the table.
By doing their job and acting professional
What is most positive about the culture and environment at your company?
That i get a card and discount nothing else.
The only good thing of working there was getting my own card and discounts nothing else.
The people who come to work ready to work
Co worker get along but manager likes to stir the pot and at times makes environment a bit uncomfortable for all of the employees.
Review from Sales Dept
I enjoyed the extensive requirement of food safety protocols. I could almost guarantee and problems with the food were human error such as mis-making food requests not food quality issues
What needs to change to make the company culture better?
To hire a new manager, that actually cares about her employees rather than just money
The uppers to have make an incentive to be there.
Don't only get black people to work
Review from Sales Dept
Fire manager savanah or the dress code
For everyone to take accountability for their actions and less talking
What did you like most about the interview process?
I like how if I’m not mistaken she told me she was the district manager. She was very polite. Very professional helped me understand everything as far as the process of interviewing and I’m really glad I have my chance to speak with
It was easy and fast
I was hired on the spot because the manager was desperate
Not much questions ask ,the fastest and easiest interview I have ever had.
Review from Sales Dept
i got hired fast thats all
What would you improve about your company's interview process?
Not sure. But yall need to change maggie shes so unprofessional
There was no process she gave me a shirt and told me to come back at 3 the first day I met her no videos no training
Screen people a bit more than "You're hired." I can understand needing more people but needing to understand needs and people is part of the interview process and this was never introduced at my location
My company's interview process would improve with good treatment, kind and understanding treatment
A different manager would be great
What makes you most happy at work?
Job security and close to home
When the day runs smooth and everything works right
The interaction with the customers , I am a people's people. I love being a cashier and working with my team.
Review from Sales Dept
Having co-workers that show up on time and didn't interfere with the time frames I have to abide by to make it through the day, but they were few.
What makes me most happy at work is being able to communicate with other people.
What's going wrong and how can it be improved?
Too many food items. The focus is on speed accompanied by the lie of good food safety and freshness. We're not even allowed to be a real person with our customers, we're still using 7th grade acting scripts that make us sound like AI recordings from 1999.
Posted 17 days ago
Manger needs to stop lying and not giving me hours at all and not telling me if I'm fired or not
Better managers people that want to help you
Review from Sales Dept
Customers and employees know jack in the box executives and district managers only cate about profit goals and speed goals and not the overall well being of employees
we run out of a lot of things
Review from Customer Success Dept
What do you like best about your company?
They Are Always There When You Need Them
Review from Product Dept
My coworkers, I enjoyed the environment that I had with my coworkers.
Review from Customer Support Dept
about wage and more benefit
My company is fairly easy to work for
What would you most like to see improved at your company?
More Positive Thoughts and Workers
Review from Product Dept
Better management from my manager and shfits lead
Review from Customer Support Dept
maybe about the way they managed in store
We need better interview standards because the employees we have now are terrible.