Jack in the Box Employee Reviews
Out of 380 Jack in the Box employee reviews, 47% were positive. The remaining 53% were constructive reviews with the goal of helping Jack in the Box improve their work culture. The Product team, with 56% positive reviews, reports the best experience at Jack in the Box compared to all other departments at the company. The Operations team offered the most constructive feedback, with 73% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
I learned alot from management as well as the team.
Posted 22 days ago
The manager is hard worker
they know what they are doing
i like the people i work with the managers kinda just avoid work or simply don't do it
Review from Customer Success Dept
Always on point, I love that me and my team can really work together and get things done quickly.
What does the leadership team need to get better at?
They need to make sure the trainers know how to Train
Orders under pressure at all tomes
Helping emoyees get paid with
Review from Customer Success Dept
New management and team leaders
Review from Product Dept
Managerial training. People skills. And a backbone. Also to learn to be truthful and straight forward.
What is the best part about your compensation package?
what are you talking about pimp
Review from Customer Success Dept
The health and dental benefits.
There was no best part
Review from Customer Support Dept
I get paid time off when emergencies happen
Could be better all together
Why do you feel undervalued and what would make you feel better about your compensation?
Yes, very much so! You would have to work at least 2 positions a day. Like, howcan you do your job as a shift leader if your continuing to fill in other positions.
Posted 22 days ago
Pay me more i work hard never call off
Higher pay and insurance benefits
Pay raise in houston / given stock /free binifits/and every 6 month raise / promot from within/more money
Getting paid on time with legit check
Review from Customer Success Dept
What are some of the best things about your team?
Most of them are reliable hard workers.
Posted 22 days ago
My team is a strong team They are finally starting to get the hang of each other let's hope they don't fire anyone
very good genuine people who are very nice and are willing to help
Review from Customer Success Dept
Nothing except two workers the assistant manager and the girl that works the same shift as me. She works hard and is very nice.
Review from Product Dept
Team work, communication, making goals
What do your coworkers need to improve and how could you work together better?
By them not going under the influence to work and them not using while at work
Review from Product Dept
Better management. That actually nipped conflicts in the bud. And didn't always expect certain people to cover every other shift.
Most of them are great but I know there is some of them that been with the company 10+ yrs and are making the same as teenage employees just entering the work place. I know if they were paid better for what they expected from us it would make them want to work better
We work amongst very young co workers a lot of gossiping goes on, I believe if upper management wouldn’t feed into it it, and put a stop to it that alone would help. Also for franchise stores a actual HR department where we could go to with problems would be wonde
Review from Product Dept
Literally need a whole new team
What is most positive about the culture and environment at your company?
We give each other positive praise
we try to stay up beat
Review from Customer Success Dept
Being undervalued by upper management created bonds between a lot of us. And at most part over time we become a family
Customer service as greeting and meeting new people, and always are hours and work
It was all good !!
Review from Sales Dept
What needs to change to make the company culture better?
My district manager has been of great vaue. However, anyone else like " Corporate" stinks. You cant ever reach anyone in payroll or Human Resources.
Posted 22 days ago
More pay and less work when you work for more then 12 hours a day just to get paid 9.00 an hour
Management and supervisor will be good start to remove
Review from Product Dept
Better management. Employees with a consistent work quality.
Alot i think some people should be fired there should be talks about racist comments and some mangers need to not abuse there positions and do there part instead of doing nothing .
What did you like most about the interview process?
I liked the open availability andI liked the fact of moving up in the company. The more you learned the more money you would make was my hopes. However, I was totally wrong.
Posted 22 days ago
when you submit the online form and do the phone interview they sure take their time to respond
Review from Customer Success Dept
There was nothing special about it. Manager had me waiting for 30 minutes even though the store was empty. Employees all stood around looking at their phones.
Its was short in and out
Back then it was an actual interview now they just ask when they can work and just give them the job
What would you improve about your company's interview process?
There's not very much of an interview There is not very much of an interview but is a guaranteed job
Someone with experience for the interviews
Review from Product Dept
For me i was just called and just told me to be there in 10 minutes and when i said i couldn't in 10 minutes he hung up
Review from Customer Support Dept
Overall, this company does not show value.
It was all done by text message. Super un- profesional
Review from Product Dept
What makes you most happy at work?
My customers and our staff.
Posted 22 days ago
To know that a customer is happy
Only a few customers. And a few employees. And bills
The customers i love coming in and seeing them making them happy is what i live for i love it
Hard work. Clean work. Good people.
Review from Product Dept
What's going wrong and how can it be improved?
we run out of a lot of things
Review from Customer Success Dept
Everything is wrong with that store
Review from Product Dept
Training is no longer much in place. the hiring manger even hired a shift leaders underaged boyfriend (16yrs old)as a mother I’ve learned this franchise company has no moral value, I can’t believe it’s allowed for an adult in management to be having relationships with kids and that the manage
Sickness spreading. What could make it stop is if someone's says they're sick if they didn't threaten to fire them if they didn't show
The manager would yell at us for not being fast enough but then not help and stay in his office watching the cameras all day long. When a costumer would complain about an employee being rude and had a good reason to want them fired, he would ignore them being we were short on staff.
Review from Customer Support Dept
What do you like best about your company?
My coworkers, I enjoyed the environment that I had with my coworkers.
Review from Customer Support Dept
about wage and more benefit
My company is fairly easy to work for
What would you most like to see improved at your company?
Better management from my manager and shfits lead
Review from Customer Support Dept
maybe about the way they managed in store
We need better interview standards because the employees we have now are terrible.