Jackson Hewitt Outlook Employee Reviews

Educating my clients when I see the reason their return wasnt what they expected. I love it when my clients come back to me for service. Good Reviews. I especially love it when I feel I made a connection with my client and they walk out happy.

I work alone and enjoy my clients, the clients make me happy.

Review from Admin Dept

Working with Wal Mart customers and from other sources. When I was starting to get good at it, I started feeling better.

working with clients, educating them on taxes, helping them with irs.gov, ssa.gov, labor board, helping them set up myjh and serve accounts, their employers when they refuse documents, finding them all the credits. learning new skills with challenging files; schedules A, C, E, & F are my niche.

Knowing that i helped a client

I'm enjoying breaking into a new field of work. I have for years been a Senior Staff Accoountant for Municipalities and other types of Enterprises/organizations.

Review from Customer Success Dept

The job itself makes me happy.

Making the costumer's happy and wanna come back

When I HELP clients understand a little about taxes they didn't know.

I like the work itself and my coworkers

The customers being able to help them

I love working with my team!

Review from Admin Dept

Helping customers get the most back

Review from Customer Support Dept

Working with my team makes me happy. I have a great team. Seeing my clients each and every year makes me happy. I have a very loyal client base. I look forward to hearing about their year, seeing their new additions to their families etc.

Review from Operations Dept

My coworkers that find things to smile about no matter what.

Review from Operations Dept

Doing my job to the most knowledgeable way.

Review from Customer Support Dept

Interaction with my customers and colleagues.

Review from Customer Support Dept

My team and the customers make me happy

Review from Admin Dept

Everyone works as hard as I do and still willing to help others

Review from Admin Dept

I love my clients, boss and coworkers. And I do really good tax work.

Fees are to high gor a lot of customers

Review from Customer Success Dept

Need to rethink sales and marketing strategy and expand services. Efficiency could be greatly improved through technology. Need to do that for future as AI is implemented greatly effecting efficiency and pricing. Online threats are coming to industry.

Will discuss it at a later time.

Everything. Toxic culture and CEO is awful

Pushing so much work on to someone in a short time period is something the company needs to improve

Its a job nothing special

Review from Admin Dept

So boring when no ones there

We need more training for seasonal workers

Review from Admin Dept

People stop quitting

Become more strategic