JLL Employee Reviews
Out of 797 JLL employee reviews, 88% were positive. The remaining 12% were constructive reviews with the goal of helping JLL improve their work culture. The Finance team, with 100% positive reviews, reports the best experience at JLL compared to all other departments at the company. The Operations team offered the most constructive feedback, with 22% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Maybe they could learn something about real estate? Maybe they could learn to remove poor performers?
Leadership could improve by fostering stronger psychological safety so employees feel comfortable raising concerns and asking for support. Greater transparency, consistency, and active listening would help build trust across teams.
Understanding employees, completely contradicting what they say and do, rewarding the same people over and over while ignoring growth for the vast majority, excessive arbitrary changes to look like they achieved something without any consideration for employee impact.
The leadership team on my account needs to be better at not picking favorites. They also need to be more adapt to growing the team they already have and promoting from within not hiring more outside people for more money than the current employees make.
Communication Would like to talk to someone
Review from Business Development Dept
Why do you feel undervalued and what would make you feel better about your compensation?
If compensation grew to your real value/contribution/team playership to the account/building.
Get raises based on cost of living. My expenses have gone up but my pay has barely gone up.
Very little or no bonus. Salary not the highest but good work life balance.
More pay and i feel undervalued because i proved my worth.
I think the stock plan should be more generous and the benefits must be improved.
Review from Marketing Dept
What do your coworkers need to improve and how could you work together better?
Need better People skills, and feel overworked.
To make the work environment better there needs to be better communication willingness to listen to each other, even if you are a step above in leader ship.
Coworkers vary most are good some lack
the lack of desire to complete work and lack of skills to complete tasks assigned
Very homogenous, diversity is not welcomed.
Review from Operations Dept
What needs to change to make the company culture better?
Company culture would improve with stronger leadership accountability, greater transparency in decision-making, and a stronger emphasis on psychological safety so employees feel comfortable raising concerns and asking for support.
Everything has been great, its a very big company so i only know one other colleague in my city.
A better understanding of racial cultral difference is desired.
New management to start with. And new staff
Communications regarding reality is important.
What would you improve about your company's interview process?
One person said it was not an interview, it was an interrogation
complete test prior hiring . test newappliers to check their skills and knowledge
Make sure that the recruiters and corporate HR communicate with greater efficiency.
I have been interviewed for promotions and not given the same consideration as external candidates. An unplanned phone conversation vs a sit down interview was one such instance.
Have HR involved in the hiring process, nepotism is highly practiced.
Review from Operations Dept
What's going wrong and how can it be improved?
There appears to be a gap between the company’s stated values and how some workplace concerns are handled in practice. Improving leadership accountability, transparency in decision-making, and creating stronger psychological safety for employees to raise concerns would help address thi
Skilled management is needed in upper management ( facilities )
management and chief lack of leadership to improve things
Need more technicians to do the work, and some training to improve skills
No one has followed up with me on where I am in the process and what I need. Only by speaking up have I received a quantum of help.
What would you most like to see improved at your company?
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