JLL Company Culture

JLL Mission, Vision & Values

Sustainability and Corporate Social Responsibility at JLL

We’re focused on what is good for business and for a sustainable future. This progressive approach leads to responsible investment decisions with healthier, safer, more engaged people, and increased value for all of our stakeholders - Building a Better Tomorrow everywhere we can.

JLL’s global reach puts us in a strong
position to drive improvements in the
built environment. We seek to capitalise
on this through the four pillars of Building
a Better Tomorrow
Ensuring that we educate our people to
be able to share the best knowledge and
expertise is key. We created our Clients
pillar goal of delivering targeted training
to employees from key business lines and
incorporating sustainability basics into
JLL onboarding for new hires by 2020
with the intention that our people will
have the skills to support clients in their
sustainability objectives and in their own
efforts to combat climate change. We also
work to source and deliver renewable
energy for our clients whenever
possible and ensure that we are offering
sustainability advice that promotes
green building principles, low-impact
construction and the circular economy.
Beyond sustainability training, our people
have access to JLL’s Global Sustainability
University, which features guides to
accreditation, external training sites,
case studies and regional environmental
information. The work we do with our
People has allowed us to create an open
network of climate champions who in
their both personal and professional lives
share knowledge and advocate for the
sustainable causes that mean the most
to them.
Addressing our own carbon footprint
helps ensure that we are playing our part
to mitigate the effects of climate change.
In our workplaces we are in the process
of setting a Science Based Target, which
will guide us as we work to aggressively
reduce the carbon output associated
with our own operations. We have also
established a target to ensure 100% of our
offices larger than 10,000 square feet will
have a sustainability certification by 2030

Our business activities have a continuous
impact on our communities, whether
through the employment opportunities
we create, our engagement with our
supplier base or the advice we provide to
clients on the interactions they have with
their own communities.
In recent years sustainable development
has increased in importance. Macro
trends include clean transportation,
urban greenspaces, walkability and
community advocacy. We aim to support
these trends by mobilizing the talents
and real estate expertise of our workforce
through voluntary work, donations or
other benefits in kind.
In line with our commitment to the
Sustainable Development Goals, we aim
to transition to a more impact-focused
Communities program going forward.
This will mean that we will drive financial
and time contributions to targeted
charitable causes, and we’ll measure the
impact of these efforts on the community
in a globally consistent way.