Klaviyo Competitors | Comparably
Klaviyo Announces Launch of Initial Public Offering
Klaviyo Claimed Company
Klaviyo (NYSE: KVYO) is the only CRM built for B2C brands. Powered by its built-in data platform and AI insights, Klaviyo combines marketing automation, analytics, and customer service into one unified solution. read more
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EMPLOYEE
PARTICIPANTS
514
TOTAL
RATINGS
13014

Klaviyo Competitors

Klaviyo competitors include AWeber Communications, Springbot, ExactTarget, Sailthru and Windsor Circle, Inc.. Klaviyo ranks 1st in CEO Score on Comparably vs its competitors. See below how Klaviyo compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
2nd
Gender Rank
1st
Diversity Rank
2nd
Product Quality
2nd
NPS Rank
1st
Pricing Rank
1st
Customer Service
1st

See Klaviyo Culture vs Competitors:

Klaviyo Competitors
RankCompanyScore
1AWeber Communications91
2Klaviyo83
3Springbot80
4ExactTarget71
5Sailthru66

Klaviyo Competitors at a Glance

Product Quality Score Comparison

Klaviyo Ranks 2nd in Product Quality Score

72 Customers rate Klaviyo's Product Quality Score a 4.1/5, which ranks it 2nd against its competitors, below AWeber Communications.

  1. 1st
    AWeber Communications
    4.2 / 5
  2. 2nd
    Klaviyo
    4.1 / 5
  3. 3rd
    ExactTarget
    4.1 / 5
  4. 4th
    Sailthru
    3.6 / 5
  5. 5th
    Springbot
    1.5 / 5
Product Quality Score Comparison
RankCompany Score
1AWeber Communications84
2Klaviyo83
3ExactTarget82
4Sailthru73
5Springbot10
NPS Comparison

Klaviyo Ranks 1st in Net Promoter Score

101 Customers rate Klaviyo's Net Promoter Score a 47, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Klaviyo to a friend?”.

  1. 1st
    Klaviyo
    47
  2. 2nd
    AWeber Communications
    23
  3. 3rd
    ExactTarget
    19
  4. 4th
    Sailthru
    -29
NPS Comparison
RankCompany Score
1Klaviyo47
2AWeber Communications23
3ExactTarget19
4Sailthru-29
Pricing Score Comparison

Klaviyo Ranks 1st in Pricing Score

64 Customers rate Klaviyo's Pricing Score a 4.3/5, which ranks it 1st against its competitors.

  1. 1st
    Klaviyo
    4.3 / 5
  2. 2nd
    AWeber Communications
    3.8 / 5
  3. 3rd
    ExactTarget
    3.8 / 5
  4. 4th
    Sailthru
    3.1 / 5
  5. 5th
    Springbot
    1.5 / 5
Pricing Score Comparison
RankCompany Score
1Klaviyo86
2AWeber Communications76
3ExactTarget76
4Sailthru62
5Springbot10
Customer Service Comparison

Klaviyo Ranks 1st in Customer Service

33 Customers rate Klaviyo's Customer Service a 3.9/5, which ranks it 1st against its competitors.

  1. 1st
    Klaviyo
    3.9 / 5
  2. 2nd
    ExactTarget
    3.7 / 5
  3. 3rd
    AWeber Communications
    3.7 / 5
  4. 4th
    Sailthru
    3.2 / 5
  5. 5th
    Springbot
    1.5 / 5
Customer Service Comparison
RankCompany Score
1Klaviyo78
2ExactTarget75
3AWeber Communications74
4Sailthru64
5Springbot10
Overall Culture Score Comparison

Klaviyo Ranks 2nd in Overall Culture Score

514 Employees rate Klaviyo's Overall Culture a 83/100, which ranks it 2nd against its competitors, below AWeber Communications. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    AWeber Communications
    91 / 100
  2. 2nd
    Klaviyo
    83 / 100
  3. 3rd
    Springbot
    80 / 100
  4. 4th
    ExactTarget
    71 / 100
  5. 5th
    Sailthru
    66 / 100
Overall Culture Score Comparison
RankCompany Score
1AWeber Communications91
2Klaviyo83
3Springbot80
4ExactTarget71
5Sailthru66
eNPS Comparison

Klaviyo Ranks 2nd in Employee Net Promoter Score

421 Employees rate Klaviyo's Employee Net Promoter Score a 51, which ranks it 2nd against its competitors, below AWeber Communications. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Klaviyo to a friend?”.

  1. 1st
    AWeber Communications
    75
  2. 2nd
    Klaviyo
    51
  3. 3rd
    Sailthru
    23
  4. 4th
    Springbot
    17
  5. 5th
    ExactTarget
    -67
eNPS Comparison
RankCompany eNPS
1AWeber Communications75
2Klaviyo51
3Sailthru23
4Springbot17
5ExactTarget-67
Gender Score Comparison

Klaviyo Ranks 1st in Gender Score

201 Employees rate Klaviyo's Gender Score a 83/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at Klaviyo.

  1. 1st
    Klaviyo
    83 / 100
  2. 2nd
    Sailthru
    78 / 100
Gender Score Comparison
RankCompany Score
1Klaviyo83
2Sailthru78
Diversity Score Comparison

Klaviyo Ranks 2nd in Diversity Score

163 Employees rate Klaviyo's Diversity Score a 81/100, which ranks it 2nd against its competitors, below Sailthru. The Diversity Score tracks how positively diverse employees rate their experience at Klaviyo.

  1. 1st
    Sailthru
    83 / 100
  2. 2nd
    Klaviyo
    81 / 100
Diversity Score Comparison
RankCompany Score
1Sailthru83
2Klaviyo81
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