Klaviyo Culture | Comparably
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Klaviyo Claimed Company
Klaviyo (NYSE: KVYO) is the only CRM built for B2C brands. Powered by its built-in data platform and AI insights, Klaviyo combines marketing automation, analytics, and customer service into one unified solution. read more
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EMPLOYEE
PARTICIPANTS
514
TOTAL
RATINGS
13014
Updated on: August 6, 2025

Klaviyo Company Culture

Klaviyo Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.7/5

Top Rated Culture Dimensions

CEO Rating
A+
Environment
A+
Executive Team
A+
Happiness
A+
Leadership
A+

Klaviyo CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Andrew Bialecki Klaviyo's CEO
Andrew Bialecki
87 /100
See More

Diversity at Klaviyo

Top 15%Top 15% of Similar Size Companies on Comparably
A-

Diverse employees at Klaviyo have rated Team, Outlook, and CEO Rating as the highest categories they have scored

Women at Klaviyo

Top 15%Top 15% of Similar Size Companies on Comparably
A-

Women at Klaviyo have rated Team, Happiness, and Perks And Benefits as the highest categories they have scored

Klaviyo eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 10%Top 10% of Similar Size Companies on Comparably

Recommend to a Friend?

51

Klaviyo employees are 51% more likely to recommend Klaviyo as a great place to work

62%Promoters
27%Passives
11%Detractors

Klaviyo Company News

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Working at Klaviyo

Working at Klaviyo is rated highly by 514 employees, across various culture dimensions. Klaviyo employees are most satisfied about CEO Rating, Environment, and Executive Team categories, putting Klaviyo’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 15% compared to other companies in Boston. See below in detail how working at Klaviyo was rated by employees.

Overall Company Culture at Klaviyo

A+

Overall Company Culture at Klaviyo is rated A+

Last updated months ago

Top
5%

Klaviyo ranks in the Top 5% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 514 Employees

View Results
0
20
40
60
80
100
Design
88
Design88
Legal
86
Legal86
Customer Success
85
Customer Success85
Customer Support
84
Customer Support84
Finance
84
Finance84
Product
83
Product83
Engineering
82
Engineering82
HR
82
HR82
Marketing
82
Marketing82
Sales
82
Sales82
Operations
80
Operations80
Business Dev
77
Business Dev77
Admin
70
Admin70

Klaviyo Employee Reviews

Out of 1297 Klaviyo employee reviews, 90% were positive. The remaining 10% were constructive reviews with the goal of helping Klaviyo improve their work culture.

90%
10%
Positive Reviews90%
Constructive Feedback10%

Positive Reviews From Klaviyo Employees

  • What is most positive about the culture and environment at your company?
    Culture motives me to learn. With the free book benefits, Linkedin learning for free, and mass amount of internal education on products and related fields
  • What is most positive about the culture and environment at your company?
    Everyone is very down-to-earth and approachable. I don't feel as though I have to put on airs, be unnaturally buttoned up, or act like I'm someone else. I can show up to work as myself, as can my coworkers, and we can have great professional relationships without having to change who we are!
  • What makes you most happy at work?
    When I hear a customer rave about Klaviyo. It never gets old to hear how the product has made a difference to an entrepreneur who is trying to chase their dream, build a business, and make a livelihood. It reminds you that any hard days, projects, etc. are so worthwhile!
Read More Positive Reviews

Constructive Feedback From Klaviyo Employees

  • What does the leadership team need to get better at?
    Maintaining focus on market opportunities, moving faster, and not getting distracted by initiatives unrelated to our core business
  • What do your coworkers need to improve and how could you work together better?
    We need to be more solution oriented.
  • What needs to change to make the company culture better?
    We're trying to be ambitious and collaborative. It's hard to balance those things and we over-index on ambition.
Read More Constructive Reviews

Klaviyo Company Information

Klaviyo Company Overview

Klaviyo (NYSE: KVYO) is the only CRM built for B2C brands. Powered by its built-in data platform and AI insights, Klaviyo combines marketing automation, analytics, and customer service into one unified solution.

Klaviyo was founded in 2012 and its current CEO is Andrew Bialecki. Since its inception 14 years ago, Klaviyo has grown to 2435 employees.

Klaviyo Mission, Vision & Values

Klaviyo Mission Statement

We exist to empower creators to own their destiny.

Klaviyo Vision Statement

Power smarter digital relationships.

Klaviyo Values

  • Put customers first.
  • Win together.
  • Know the score.
  • Be meticulous in your craft.
  • Move fast, no shortcuts.
  • Drivers wanted.
  • Stay hungry, stay humble.
  • We’re 1% done.
Klaviyo Mission, Vision & Values
Headquarter125 Summer St
Boston, MA 02111
United States of America
Websitewww.klaviyo.com
Founding Date2012
Tel857-400-7060
Company StatusPublic
StockKVYO
Jobswww.klaviyo.com/careers
Social Sites
  • What it means to be a Klaviyo
  • BFCM
  • Company all-hands meeting
  • Working hard
  • Hallway collaboration
  • Team lunch
12345678910

Klaviyo Employees

Klaviyo has 2435 employees. 514 employees at Klaviyo have reviewed Klaviyo across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 514 Klaviyo employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Klaviyo are pleased with their total compensation at Klaviyo, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Klaviyo are extremely happy with their team. 514 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Klaviyo are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Klaviyo believe the environment at Klaviyo is positive. Most Participants believe the pace of work at Klaviyo is comfortably fast. About 61% of the employees at Klaviyo work 8 hours or less, while 2% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Klaviyo are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Klaviyo employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at Klaviyo report the work pace is comfortably fast
Work Pace
A Day in the Life
96% of Klaviyo employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Klaviyo employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
79% of Klaviyo employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Klaviyo employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
93% of Klaviyo employees call their work environment positive
Environment

Joining Klaviyo - Employee Onboarding

The prevailing opinion from Comparably users in Boston about their company is that it was very prepared on their first day. Boston employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Klaviyo Employee Onboarding

Klaviyo KPIs and OKRs

Employees’ understanding of Klaviyo's KPIs and OKRs is essential for its success. Out of 482 Klaviyo employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 427 have said yes.

AnswerPercent
Yes89%
No11%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?
Klaviyo KPIs & OKRs

Klaviyo CEO & Leadership

Andrew Bialecki Klaviyo's CEO
87 /100

Klaviyo CEO Awards and Recognitions

Best CEOs 2022 (Large Companies)
Best CEOs for Diversity 2022 (Large Companies)
Best CEOs 2021 (Large Companies)

Klaviyo’s CEO Andrew Bialecki started in this role in 2012. Andrew’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Boston. With a high CEO score, Andrew Bialecki has won the Best CEOs in 2022. In addition, Andrew has garnered Best CEOs for Diversity in 2022 specifically for Diversity, making Klaviyo’s CEO one of the top rated CEOs by diverse employees. Klaviyo’s CEO is highly regarded especially by employees in the Legal department, employees in the Business Development department, and employees with Entry Level experience. However, employees in the Admin department, Non-Binary employees, and employees identified with Other ethnicities have a less favorable view of the CEO and believe there is room for improvement. Compared to Klaviyo’s competitors, Andrew Bialecki ranks right above AWeber Communications CEO Tom Kulzer. Under Bialecki’s leadership, Klaviyo employee respondents are most happy about their Environment and the company’s Executive Team. Meetings and Professional Development are two areas, according to respondents, where Klaviyo could stand to see real improvement.

Klaviyo Leadership

The Klaviyo Executive Team is rated an “A+” and led by CEO Andrew Bialecki, Co-Founder and Chief Product Officer Ed Hallen, and Chief Technology Officer Surabhi Gupta

  • Andrew Bialecki CEO / President

    Andrew Bialecki CEO / President

    Andrew Bialecki is the co-founder and CEO of Klaviyo, a unified customer platform that gives online brands direct... read more

  • Ed Hallen Co-Founder and Chief Product Officer

    Ed Hallen is the co-founder and Chief Product Officer of Klaviyo, a unified customer platform that gives online brands... read more

  • Surabhi Gupta Chief Technology Officer

    Surabhi Gupta serves as the Chief Technology Officer of Klaviyo.

  • Amanda Whalen Chief Financial Officer

    Amanda Whalen is Chief Financial Officer at Klaviyo, a unified customer platform that gives online brands direct... read more

  • Carmel Galvin Chief People Officer

    Carmel Galvin serves as the Chief People Officer of Klaviyo.

  • Landon Edmond Chief Legal Officer

    Landon Edmond is General Counsel and Chief Legal Officer at Klaviyo, a unified customer platform that gives online... read more

  • Emily McEvilly Chief Customer Officer

    Emily McEvilly serves as the Chief Customer Officer of Klaviyo.

  • Jamie Domenici Chief Marketing Officer

    Jamie Domenici serves as the Chief Marketing Officer of Klaviyo.

  • Steve Rowland President

    Steve Rowland is the President of Klaviyo, the platform that powers smarter digital relationships, making it easy for... read more

See More Executives

Explore Klaviyo Leadership Team

Diversity & Inclusion at Klaviyo

Diverse employees at Klaviyo score the company 81/100 across various culture categories, placing Klaviyo in the Top 15% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Klaviyo across various culture dimensions.

Ranked Culture the Highest

Women 86/100
Department - Design
Men 90/100
Department - Design
Diverse Employees 88/100
Department - Design

Ranked Culture the Lowest

Women 69/100
Department - Business Development
Men 78/100
Department - Operations
Diverse Employees 75/100
Department - Marketing
Explore Klaviyo Diversity & Inclusion

Klaviyo Perks & Benefits

Parental Leave – 16 weeks of parental leave at 100% of regular pay Wellness Benefit – reimbursement for eligible physical, mental, nutritional, or financial wellness expenses Fitness Reimbursement – reimbursement for eligible BCBS fitness expenses Headspace Meditation App – Free membership to Headspace, a mindfulness and meditation app Employee Assistance Program – Referrals and short-term counseling or other help for acute situations through Prudential Learning Stipend – training and learning related expenses

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Free Food
  • Company Social Outings
  • Work From Home Policy
  • Unique Office Space
Explore Klaviyo Perks and Benefits

Klaviyo PTO

Klaviyo's PTO and Vacation policy typically gives unlimited days off a year. Klaviyo's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo15%
$1500 - $2500/mo31%
$1000 -$1500/mo23%
$500 -$1000/mo23%
Less than $500/mo8%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Klaviyo PTO Policy

Klaviyo Careers

Klaviyo Jobs

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H1B Visa

In 2019, Klaviyo applied for 4 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

Klaviyo has a total of 2435 employees

4
Total Applied
  • 100% Granted (4 out of 4)
  • 0% Denied ( out of 4)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 4)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 4)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Klaviyo Know You Want To Work There

Overview of Candidates Interested in Klaviyo on Comparably

Candidates By Department

All Industries
44%
Product
22%
Marketing
11%
Engineering
11%
Sales
11%

Candidates By Location

Boston
33%
Franklin Park
11%
Cardiff By The Sea
11%
Waltham
11%
Nashua
11%
Other
22%

Frequently Asked Questions regarding Klaviyo

What is Klaviyo address?

Klaviyo location is at 125 Summer St

Who is the CEO of Klaviyo?

Klaviyo CEO is Andrew Bialecki, their score by employees is 87

What is Klaviyo eNPS?

The eNPS for Klaviyo is 51

How many employees work in Klaviyo?

Klaviyo has 2435 employees

Who are Klaviyo competitors?

Klaviyo main competitors are AWeber Communications, Springbot, ExactTarget, Sailthru

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