"LL Bean is a is a privately held, family-owned company that specializes in clothing and outdoor recreation equipment." read more

EMPLOYEE PARTICIPANTS: 258

TOTAL RATINGS: 2966

CEO: Stephen Smith

My trust in L.L.Bean has diminished with both the change to the return policy (I never abused it, but understand that some people have), the increase in cost, and the decrease in quality.

Other Employee Reviews for L.L. Bean

What do your coworkers need to improve and how could you work together better?

They need to work on communication
Team review from Product Dept

What do you like best about the leadership team?

The attitude
Leadership review from Product Dept

Briefly describe your overall experience at your company

I truly love helping customers on our web site, and I love all my coworkers. I just don’t enjoy doing phone service.
Review from Customer Support Dept

Briefly describe your overall experience at your company

Terrible, often find myself crying about it

What is most positive about the culture and environment at your company?

Everyone is so peaceful and friendly
Environment review

Rate your company

L.L. Bean – My trust in L.L.Bean has diminished with both the change to the return policy (I never abused it, but understand that some people have), the increase in cost, and the decrease in quality.

My trust in L.L.Bean has diminished with both the change to the return policy (I never abused it, but understand that some people have), the increase in cost, and the decrease in quality.

Other Employee Reviews for L.L. Bean

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