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I experienced repercussions for speaking out. I was lied to and lied about, but when the truth came out received no apology. Poor communication, broken promises, awful program management. CSW nepotism allows some FSRs to sit at premium sites for years, while others languish at dreadful ones.
What needs to change to make the company culture better?
Our Field and Program Management activities
What is the best part about your compensation package?
Pay was cut, vacation accural was taken..so not much
What did you like most about the interview process?
Quick and personal. My interviewer genuinely listened to what I had to say.
What are some of the best things about your team?
We support each other, we're diverse, and we interact very well. One or two not so much as the others, but they're managible.
What does the leadership team need to get better at?
Get FM to do their job. Talk to your FSRs and listen to them, move FSRs around to build cross-utilization and cohesion. Many FSRs feel they aren't getting the right experience. Ask why the PMs are so absent in their programs. Investigate why CSW has so many FSRs resign.
What's going wrong and how can it be improved?
Program management is not involved to the extent they need to be. We're taking direction from another company in lieu of the PM. Not sure it can be improved anymore, I think the damage is too far done. Expectations were levied on our site that can no longer be met because of changes in personnel
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