LA Fitness Culture | Comparably
To be able to provide the means and motivation for people of all ages, shapes and sizes to get as fit as they can."" read more
EMPLOYEE
PARTICIPANTS
717
TOTAL
RATINGS
4812

LA Fitness Company Culture

LA Fitness Culture

This score is derived from employee ratings & reviews
2.5/5
LA Fitness' Overall Culture is rated D-

Top Rated Culture Dimensions

LA Fitness CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Louis Welch LA Fitness' CEO
Louis Welch
48 /100

Diversity at LA Fitness

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Diverse employees at LA Fitness have rated Environment, Manager, and Work Culture as the highest categories they have scored

Women at LA Fitness

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F

Women at LA Fitness have rated Environment, Manager, and Work Culture as the highest categories they have scored

LA Fitness eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 20%Bottom 20% of Similar Size Companies on Comparably

Recommend to a Friend?

-43

LA Fitness employees are -43% more likely to recommend LA Fitness as a great place to work

24%Promoters
9%Passives
67%Detractors

Working at LA Fitness

Working at LA Fitness is rated below average by 717 employees, across various culture dimensions. LA Fitness employees rate Office Culture highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting LA Fitness’s culture in the Bottom 10% compared to similar sized companies on Comparably. See below in detail how working at LA Fitness was rated by employees.

Overall Company Culture at LA Fitness

D-

Overall Company Culture at LA Fitness is rated D-

Last updated 4 days ago

Bottom
10%

LA Fitness ranks in the Bottom 10% of other companies on Comparably with for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 717 Employees

View Results
0
20
40
60
80
100
Customer Support
62
Customer Support62
Sales
51
Sales51
Operations
47
Operations47
Customer Success
35
Customer Success35

LA Fitness Employee Reviews

Out of 437 LA Fitness employee reviews, 42% were positive. The remaining 58% were constructive reviews with the goal of helping LA Fitness improve their work culture.

42%
58%
Positive Reviews42%
Constructive Feedback58%

Positive Reviews From LA Fitness Employees

  • What did you like most about the interview process?
    Quick and to the point.
  • What is most positive about the culture and environment at your company?
    I take pride in ensuring a clean and welcoming environment and I have a good relationship with the regulars I see every morning.
  • What is the best part about your compensation package?
    i have a compensation package

Constructive Feedback From LA Fitness Employees

  • What does the leadership team need to get better at?
    Professionalism, experience,they need to show that they care more than just their paycheck and their bonuses
  • What's going wrong and how can it be improved?
    Equipment breaks and takes a very long time to get fixed or does not get fixed. Corporate and higher up leaders claim to listen to concerns but changes are not made. Communication is poor all around.
  • What needs to change to make the company culture better?
    Demote district management, appoint a person who can empower individuals and the community.

LA Fitness Company Information

LA Fitness Mission, Vision & Values

LA Fitness Mission & Values

To be able to provide the means and motivation for people of all ages, shapes and sizes to get as fit as they can.""

HeadquarterUnited States of America
Websitewww.lafitness.com
Tel(312) 379-8631

LA Fitness Competitors

LA Fitness competitors include Anytime Fitness, Gold's Gym, Greater Than One, and 24 Hour Fitness. LA Fitness ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how LA Fitness compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Anytime Fitness' Logo
    Anytime Fitness
    4.0/5
  2. #2
    Gold's Gym's Logo
    Gold's Gym
    3.0/5
  3. #3
    Greater Than One's Logo
    Greater Than One
    2.5/5
  4. #4
    24 Hour Fitness' Logo
    24 Hour Fitness
    2.4/5
  5. #5
    LA Fitness' Logo
    LA Fitness
    2.5/5
  • Culture Video

LA Fitness Employees

717 employees at LA Fitness have reviewed LA Fitness across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 4 days ago.

Overall, the 717 LA Fitness employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at LA Fitness are mostly dissatisfied with their total compensation at LA Fitness, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at LA Fitness are mostly dissatisfied with their team. 717 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at LA Fitness are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at LA Fitness believe the environment at LA Fitness is positive. Most Participants believe the pace of work at LA Fitness is moderate. About 67% of the employees at LA Fitness work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.

Overall, the employees at LA Fitness are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
LA Fitness employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at LA Fitness report the work pace is moderate
Work Pace
A Day in the Life
59% of LA Fitness employees look forward to interacting with their team every day
Coworkers
A Day in the Life
LA Fitness employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
54% of LA Fitness employees call their work environment negative
Environment

Joining LA Fitness - Employee Onboarding

The prevailing opinion from employees about joining LA Fitness is that the company was very unprepared on their first day. LA Fitness employees concluded that their overall onboarding experience was negative. 33% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

LA Fitness KPIs and OKRs

At LA Fitness 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of LA Fitness' KPIs and OKRs is essential for its success. Out of 1 LA Fitness employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

LA Fitness CEO & Leadership

LA Fitness CEO - Louis Welch

Louis Welch LA Fitness' CEO
48 /100

Louis’s approval rate is lower compared to CEOs at similar sized companies, putting Louis in the Bottom 5% of all CEOs of similar-sized companies on Comparably. Louis Welch’s employees rank LA Fitness in the Bottom 45% for Office Culture, in the Bottom 30% for Professional Development, and in the Bottom 15% for Environment. Welch is generally unpopular with LA Fitness employees, but ranks especially low with employees identified with Other ethnicities, and by employees with 3 to 6 Years experience and employees in the Customer Success department. However, employees in the Customer Support department have a slightly more favorable view of the CEO. When compared to LA Fitness’s competitors, Louis Welch ranks below both 24 Hour Fitness CEO Chris Roussos and Gold's Gym CEO Brandon Bean.

LA Fitness Leadership

The LA Fitness Executive Team is rated a “D-” and led by CEO Louis Welch, CFO Kathy Polson, and Senior Vice President, Development Greg Gill

  • Louis Welch  CEO / President

    Louis Welch CEO / President

    Louis Welch serves as the CEO / President of LA Fitness.

  • Kathy Polson CFO

    Kathy Polson serves as the CFO of LA Fitness. Kathy started at LA Fitness in September of 2002. Kathy currently resides... read more

  • Greg Gill Senior Vice President, Development

    Greg Gill serves as the Senior Vice President, Development of LA Fitness. Greg started at LA Fitness in January of 1999.... read more

  • Bill Horner Sr Vice President/Cheif Real Estate Officer

    Bill Horner serves as the Sr Vice President/Cheif Real Estate Officer of LA Fitness. Bill started at LA Fitness in June... read more

  • Ed Hustad SRVP

    Ed Hustad serves as the SRVP of LA Fitness. Ed started at LA Fitness in April of 1982. Ed currently resides in Houston,... read more

  • Todd Sprecken Senior VP/ Chief Development Officer

    Todd Sprecken serves as the Senior VP/ Chief Development Officer of LA Fitness.

  • Tyler Long Sr. Executive Vice President

    Tyler Long serves as the Sr. Executive Vice President of LA Fitness. Tyler started at LA Fitness in May of 2007. Tyler... read more

  • Paul Newman Senior Executive Vice President

    Paul Newman serves as the Senior Executive Vice President of LA Fitness. Paul started at LA Fitness in October of 2008.... read more

  • Henry Veloz Senior Vice President Of Personal training sales.

    Henry Veloz serves as the Senior Vice President Of Personal training sales. of LA Fitness. Henry started at LA Fitness... read more

LA Fitness Salaries

How much does LA Fitness pay?

How much do people at LA Fitness get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at LA Fitness is $86,808, or $41 per hour, while the estimated median salary is $101,457, or $48 per hour.

At LA Fitness, the highest paid job is a Sales Rep at $113,814 annually and the lowest is a Bookkeeper at $43,554 annually. Average LA Fitness salaries by department include: Admin at $52,845, Business Development at $100,782, Design at $72,643, and Finance at $72,641. Half of LA Fitness salaries are above $101,457.

249 employees at LA Fitness rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 737 ratings) while 242 employees at LA Fitness rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 244 ratings).

Last updated a month ago.

1st Percentile
$63k
$63k1st Percentile
20th Percentile
$80k
$80k20th Percentile
40th Percentile
$100k
$100k40th Percentile
60th Percentile
$161k
$161k60th Percentile
80th Percentile
$261k
$261k80th Percentile
100th Percentile
$349k
$349k100th Percentile
$86,808*
Average Compensation
$101,457*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

LA Fitness Salaries by Department

Explore LA Fitness Salaries

Diversity & Inclusion at LA Fitness

Diverse employees at LA Fitness score the company 52/100 across various culture categories, placing LA Fitness in the Bottom 10% of companies on Comparably with for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at LA Fitness across various culture dimensions.

It’s a few weeks into 2019… how’s that new year’s resolution going? Getting to the gym is a common goal for most and finding the right one is important. Planet Fitness makes inclusion their top priority and wants everyone to feel welcome, except for the lunks. Lunks are the gym goers that excessively grunt and throw weights around to show off their strength while judging the gym amateurs. It can be quite an intimidating experience for the average joe that’s looking to get in shape.,,

Ranked Culture the Highest

Women 50/100
Department - Operations
Men 60/100
Department - Customer Support
Diverse Employees 69/100
Department - Customer Support

Ranked Culture the Lowest

Women N/A/100
Men 45/100
Department - Operations
Diverse Employees 50/100
Department - Operations

LA Fitness PTO

LA Fitness' PTO and Vacation policy typically gives 0-10 days off a year with 0% of employees expected to be work free while out of office. Paid Time Off is LA Fitness' most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. LA Fitness' benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy100%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes100%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo100%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

LA Fitness Careers

LA Fitness Jobs

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Let LA Fitness Know You Want To Work There

Overview of Candidates Interested in LA Fitness on Comparably

Candidates By Department

Admin
40%
Executive
20%
Customer Support
20%
All Industries
20%

Candidates By Location

Lenoir
20%
Greer
20%
Tampa
20%
Akron
20%
Other
20%

Frequently Asked Questions regarding LA Fitness

Who is the CEO of LA Fitness?

LA Fitness CEO is Louis Welch, their score by employees is 48

What is LA Fitness eNPS?

The eNPS for LA Fitness is -43

What is the salary for Account Manager in LA Fitness?

Account Manager average salary in the US is 94k

What are the salaries in the Business Development in LA Fitness?

The average salaries for Business Development in LA Fitness is 101k

Who are LA Fitness competitors?

LA Fitness main competitors are Anytime Fitness, Gold's Gym, Greater Than One, 24 Hour Fitness

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