Lancer Worldwide Employee Reviews | Comparably
Lancer Worldwide Claimed Company
Lancer is the leader in global beverage dispensing equipment, established in 1967 in San Antonio, Texas. Through quality and a passion for innovation, Lancer creates products that generate profit for its customers globally and gives them a distinct advantage in the marketplace. Lancer is a subsidiary of Hoshizaki Corporation, one of the world's largest suppliers of commercial kitchen equipment. Lancer maintains sales and manufacturing facilities in the United States, Mexico, Australia, New Zealand, China, Asia and the United Kingdom. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
775
TOTAL
RATINGS
22519

Lancer Worldwide Employee Reviews

Out of 1065 Lancer Worldwide employee reviews, 86% were positive. The remaining 14% were constructive reviews with the goal of helping Lancer Worldwide improve their work culture. The Product team, with 100% positive reviews, reports the best experience at Lancer Worldwide compared to all other departments at the company. The Engineering team offered the most constructive feedback, with 26% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

No matter how busy they are and no matter what challenges they are dealing with in the moment, their door is always open to discuss ideas, problems and solutions. As a professional who has been in the workforce for 15 years across 3 industries - Lancer is by far the best company I've worked for.

Review from HR Dept

They work well together and seem to genuinely care about the company and its direction.

Review from HR Dept

Good vision. Strategically sound direction.

Vision, strategic thinking & commitment to employee development.

Review from Engineering Dept

Engagement with the employees in the company

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

Communicate better with their team.

compensation of the employee at work

Review from Operations Dept

Communication and clarify, especially in engineering.

Review from Engineering Dept

better at assigning workloads and due dates

Review from Engineering Dept

A consideration for the short-staffed nature. Allow adequate rest breaks.

Review from Customer Support Dept

What is the best part about your compensation package?

Compensation Reviews

From pay to insurance to PTO - it's a win across the board.

Review from HR Dept

Nothing to add at this moment.

Achieving all the goals to reach the compensation

Review from Customer Support Dept

Total package is fine, aligned to market specifics

Review from Admin Dept

Company Match and Hoshizaki Safe Harbor for 401(k) are great! I appreciate the Blue Cross/Blue Shield coverage as well.

Review from Product Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I think we need more support on visual, teeth support, etc

Review from Operations Dept

I feel the work i'm employed to do and other tasks handed to me i should be rewarded with a higher pay.

Review from Engineering Dept

401K company match is only 2%. Many companies are offering 4%. Compensation with reference to the overall employee experience can be improved.

Review from Engineering Dept

After 28 years for the company, and in Belgium it's complete different as the US employee. In Belgium, I can come to the office alone and I can put an order in the system, sell some parts to our costumers, prepare an order, ask the forwarder for the pickup, make the invoice , repare a unit (delta)

Review from Operations Dept

the compensation provided as per workload

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

All our team cares for one another and has each other's backs through the good times and the challenging times.

Review from HR Dept

When the workload gets overwhelming, we help each other complete a task, even if it's not their actual job.

Review from HR Dept

the good thing is about commitment doing their jobs

Review from Operations Dept

Professional. Fun. Smart. Have my back.

The ability we have a sharing information

Review from Engineering Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Stop all the gossiping and learn to work as a team and not as individuals.

More training required for the employees

Review from Operations Dept

most are looking to push blame to others, no one takes accountability for their area of responsibility, everything takes multiple requests

Review from Engineering Dept

They need to work. They treat Lancer like a social call. They act as if they are paying Lancer. To move into the future, This has to change. We can't send all the jobs to our Mexico plant. The work can be done but a lot refuse. Management needs to step it up and weed out these individuals.

Many coworkers seem to care about throughput and not quality. Underperforming individuals seem to get a pass and everyone else has to pick up the slack.

Review from Operations Dept

What is most positive about the culture and environment at your company?

Environment Reviews

From the executive team and leadership to the middle managers and employees - we all strive to have fun and work fun. Create a great quality product safely and efficiently.

Review from HR Dept

The onsite gym and clinic make it a good environment that focuses on my, and my family's, wellbeing.

Review from HR Dept

the attitude and the happiness

Review from Operations Dept

Company is growing and the old culture is being replaced by positive new direction.

Inclusive, Colloboration and Work-Life Balance.

Review from Engineering Dept

What needs to change to make the company culture better?

Environment Reviews

Fair Compensation for the me at work

Review from Operations Dept

Yo creo que valorando al pesonal por su antiguedad

Review from Operations Dept

Brindar mas platicas sobre la inclusion laboral

Review from Operations Dept

Hire humble leaders that don't lie to your face, make you feel your opinions don't matter, and constantly make false promises about the future but never actually happen. Also to not play favorites by offering some employees special benefits like working from home when others are not allowed to.

Review from Finance Dept

We need to cast a vision, create a plan to achieve the vision and train and coach everyone to achieve it. We must communicate from the top down and make the vision clear. We are all one team and should all have one voice. Often times we all seem like separate companies bickering and casting blame.

Review from Engineering Dept

What did you like most about the interview process?

Interviews Reviews

There aren't any Interviews reviews of Lancer Worldwide yet.
Be the first to contribute a review.

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Lancer Worldwide yet.
Be the first to contribute a review.

What makes you most happy at work?

Outlook Reviews

That I get to work with people who I care about and care about me!

Review from HR Dept

the people we work with

Review from Operations Dept

Teamwork. Making customers happy. Winning.

Solving Problems, Satisfying customers,by delivering innovative solutions.

Review from Engineering Dept

Keeping the customer satisfied and getting their feedback

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

I feel that the team is not able to get along with each other. Really not sure how it can be improved.

Compensation for me is very low

Review from Operations Dept

Workload, overcompensating for peers that dont do their own job

Review from Engineering Dept

As I mentioned earlier, we need to start hiring the right people and not so many inexperienced family members that have no real experience in the jobs that they are hired for. We also need to find a way to get rid of those individuals that are here just for a check and not the betterment of Lancer.

Management makes a lot of promises but unable to deliver. executive team is also not present

Review from Engineering Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Lancer Worldwide yet.
Be the first to contribute a review.

What would you most like to see improved at your company?

Outlook Reviews

Some form of pension plan for retirement beside just the 401K.

Review Sentiment at Lancer Worldwide

86
86%
14
14%
×
Rate your company