A+
86/100
Lancer Worldwide Claimed Company
Lancer is the leader in global beverage dispensing equipment, established in 1967
in San Antonio, Texas. Through quality and a passion for innovation, Lancer creates
products that generate profit for its customers globally and gives them a distinct advantage in the marketplace. Lancer is a subsidiary of Hoshizaki Corporation, one of the world's largest suppliers of commercial kitchen equipment. Lancer maintains sales and manufacturing facilities in the United States, Mexico, Australia, New Zealand, China, Asia and the United Kingdom. read more
Lancer Worldwide Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
That I get to work with people who I care about and care about me!
Review from HR Dept
the people we work with
Review from Operations Dept
Teamwork. Making customers happy. Winning.
Solving Problems, Satisfying customers,by delivering innovative solutions.
Review from Engineering Dept
Keeping the customer satisfied and getting their feedback
Review from Customer Support Dept
Working on short term and mid term challenges, constant improving / learning
Review from Admin Dept
Sense of accomplishment from achieving team objectives
Review from Product Dept
Being able to assist others.
Review from HR Dept
Getting some PTO days or going home at the end of the day.
Review from Customer Support Dept
Customer relations. Driving business growth thru innovation.
My team and how well we communicate with eachother
Review from Operations Dept
work to please the customers and achieve goals
Review from Operations Dept
Communicating with both my local and foreign colleagues would be a highlight. My job isn't the same everyday which I appreciate.
Review from HR Dept
Having my long time co-workers still working with me.
Review from Engineering Dept
having the ability to work on research items when time not taken away by endless meetings
Review from Engineering Dept
Having a strong front line manager that acts as a buffer between me and certain toxic personalities.
Having a clear direction and purpose, knowing that I`m contributing to the success of others
When all is going well.
My job, I enjoy my roll and the interaction/support with other areas
Working in a team that is committed to going above and beyond to succeed; the variety of challenges and opportunities to develop, coach and mentor our colleagues; the opportunities for continuous improvement
Review from Engineering Dept
What's going wrong and how can it be improved?
I feel that the team is not able to get along with each other. Really not sure how it can be improved.
Compensation for me is very low
Review from Operations Dept
Workload, overcompensating for peers that dont do their own job
Review from Engineering Dept
As I mentioned earlier, we need to start hiring the right people and not so many inexperienced family members that have no real experience in the jobs that they are hired for. We also need to find a way to get rid of those individuals that are here just for a check and not the betterment of Lancer.
Management makes a lot of promises but unable to deliver. executive team is also not present
Review from Engineering Dept
More staff members. Allow adequate breaks. Less micro-managing.
Review from Customer Support Dept
There is no feeling of continuous improvement. It's a case of this is how we do it. No one is giving any feedback if we can do things better. Processes are pretty inadequate. Lack of training for people new to the job. Little or no procedures on how items are made. Unorganised work areas
Review from Operations Dept
At least for me I don't have any complaints, more pay I guess
Review from IT Dept
deberia de ser mas equitativo el trabajo y mas apoyo en tanto a los supervisores
Review from Operations Dept
Engineering management team needs work on their management skills. They can't communicate, they are very condescending with their responses, and they won't take accountability for their own mistakes.
Review from Engineering Dept
We are shorted handed and it has been this way for over 2 1/2 years.
increase diversity at leadership level provide structure for resource allocation and request to increase resources communicate company goals more effectively
Review from IT Dept
HIRE BETTER EMPLOYEES. ALSO WOULD HELP IF YOU WILL DO A FULL SCREENING BEFORE WE HIRE PEOPLE.
Review from Operations Dept
My boss does not communicate well, neither does the executive team. Nobody is willing to listen to my input, there's a lot of back and forth with answers.
Review from Engineering Dept
Current job activities don't interest me as much.
Review from Engineering Dept
Lack of communication between manager/executive team, back and forth on answers to questions. Sometimes hostile environment based on manager's mood.
Review from Engineering Dept
Regional politics often hinder day-to-day tasks. While we aim to be transformative, these political issues, prevalent at all levels, obstruct progress. Reducing political interference and focusing on clear, unified goals would greatly improve effectiveness.
What do you like best about your company?
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What would you most like to see improved at your company?
Some form of pension plan for retirement beside just the 401K.
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