LegalZoom People Ops Department Employee Reviews | Comparably
LegalZoom Claimed Company
LegalZoom is a trusted technology platform giving access to professional legal advice so people can protect what matters most read more
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EMPLOYEE
PARTICIPANTS
140
TOTAL
RATINGS
3584

LegalZoom People Ops Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

everything is great, no complaints

Everyone is incredibly supportive, open, inclusive, and smart.

Leads by example, not force. Steps in to help. Understanding.

The communication skills are awesome

The leadership team sees us as people first and it's that recognition that helps us work as a unit and allows us to speak openly about our opinions towards policy and process improvement.

What does the leadership team need to get better at?

Leadership Reviews

Better pay, let every employee be completely remote, not having mandatory overtime for the majority of the year, investing in better employees instead of outsourcing to STI, more sick leave/vacation, stop giving then taking away perks (such as lunch, wellness week), listen to employees more

What is the best part about your compensation package?

Compensation Reviews

the time off we get

It's holistic and comprehensive, especially considering how small we are.

The ability to earn a bonus each year based on performance is always a nice incentive.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Definitely undervalue - the only way to feel better is if LegalZoom gave a fair wage. Every time employees bring up the fact that we're underpay LegalZoom just skirts the issue with "well we pay for your health insurance" and "working remote is a benefit" - a lot of employees are required in office.

I have 16 years experience in this industry. I do more than my job is required. I'm a team player. I am willing to learn new things and challenge myself. I show initiative. I'm reliable. And most important, I have a positive attitude.

I put in alot of overtime and help in other areas and that should be compensated in some way. $1.00 more pay/hr would make me feel better and also a clear bonus structure

What are some of the best things about your team?

Team Reviews

my direct co workers and I work as a team and show initiative

Smart, kind, and good at what they do.

Team is reliable. Great communication. Organized.

My team is awesome we communicate and we have each others back no matter what.

They are very responsive and open to suggestions but, the best thing is that we all have a respect for each other and our capabilities.

What do your coworkers need to improve and how could you work together better?

Team Reviews

If better training was provided. The current bonus pay system encourages certain (not all) coworkers to cherry-pick what orders they work to maximize their bonus pay and prevent rejections that will take away from bonus pay. This is not monitored so some of us are left to pick up the slack.

What is most positive about the culture and environment at your company?

Environment Reviews

Even though remote we still interact

People have a growth mindset, and are incredibly supportive of one another.

Flexible. Understanding. Positive. Good Leaders

the inclusiveness!!! I have never worked for a company who makes sure everyone feels valued.

There is a supportive culture of motivation and recognition so you feel like you're making a difference. Everyone takes their work seriously but, doesn't take themselves overly seriously which makes it easy to work with everyone.

What needs to change to make the company culture better?

Environment Reviews

It does not feel like LegalZoom cares about our unit - our work demands have always been excessive and are always increasing. This leads to a stressful work environment where we're always focus on productivity and can't partake in any workshops.

What did you like most about the interview process?

Interviews Reviews

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What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

being appreciated for my hard work

The people I interact with

My team. Daily challenges. New challenges.

Not being micro mangaed and being able to work in the comfor of my own home.

Getting things done, finishing projects, and implementing positive change to help move us forward.

What's going wrong and how can it be improved?

Outlook Reviews

LegalZoom appears to be "Profits first" instead of people first. Production employees are forced to work excessive hours in office so LegalZoom can earn lots of money and not pass it on to their hardworking employees that moved the products/services.

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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