LegalZoom Culture | Comparably
LegalZoom Claimed Company
LegalZoom is a trusted technology platform giving access to professional legal advice so people can protect what matters most read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
140
TOTAL
RATINGS
3584

LegalZoom Company Culture

LegalZoom Culture

This score is derived from employee ratings & reviews
Choice Employer
A
4.5/5

Top Rated Culture Dimensions

LegalZoom CEO

Top 10%Top 10% of Similar Size Companies on Comparably
Jeff Stibel LegalZoom's CEO
Jeff Stibel
79 /100

Diversity at LegalZoom

Top 20%Top 20% of Similar Size Companies on Comparably
B+

Diverse employees at LegalZoom have rated Team, Manager, and Leadership as the highest categories they have scored

Women at LegalZoom

Top 25%Top 25% of Similar Size Companies on Comparably
B

Women at LegalZoom have rated Team, Manager, and Leadership as the highest categories they have scored

LegalZoom eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 25%Top 25% of Similar Size Companies on Comparably

Recommend to a Friend?

25

LegalZoom employees are 25% more likely to recommend LegalZoom as a great place to work

52%Promoters
21%Passives
27%Detractors

LegalZoom Company News

Working at LegalZoom

Working at LegalZoom is rated highly by 140 employees, across various culture dimensions. LegalZoom employees are most satisfied about Leadership, Manager, and Team categories, putting LegalZoom’s culture in the Top 10% compared to similar sized companies on Comparably and in the Top 25% compared to other companies in San Francisco. See below in detail how working at LegalZoom was rated by employees.

Overall Company Culture at LegalZoom

A

Overall Company Culture at LegalZoom is rated A

Last updated months ago

Top
10%

LegalZoom ranks in the Top 10% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 140 Employees

View Results
0
20
40
60
80
100
Tax
85
Tax85
Finance
84
Finance84
People Ops
84
People Ops84
IT
81
IT81
Legal
81
Legal81
Marketing
81
Marketing81
Customer Support
76
Customer Support76
Admin
75
Admin75
Product
74
Product74
Engineering
73
Engineering73
Facilities
71
Facilities71
Sales
57
Sales57

LegalZoom Employee Reviews

Out of 511 LegalZoom employee reviews, 86% were positive. The remaining 14% were constructive reviews with the goal of helping LegalZoom improve their work culture.

86%
14%
Positive Reviews86%
Constructive Feedback14%

Positive Reviews From LegalZoom Employees

  • What is most positive about the culture and environment at your company?
    I really believe we hire great talent and take our employees into consideration when needing feedback on how things are going at work. I feel like we can and include everyone which is amazing to have in a work environment

Constructive Feedback From LegalZoom Employees

  • What's going wrong and how can it be improved?
    The team is still very lean with a lot of responsibility. It can get overwhelming.

LegalZoom Company Information

LegalZoom Company Overview

LegalZoom is a trusted technology platform giving access to professional legal advice so people can protect what matters most

LegalZoom was founded in 2001 and its current CEO is Jeff Stibel. Since its inception 25 years ago, LegalZoom has grown to 1400 employees.

LegalZoom Mission, Vision & Values

LegalZoom Mission Statement

Transforming how people navigate the legal system.

LegalZoom Vision Statement

To be the guardian of people’s aspirations, lives, and legacies.

LegalZoom Values

  • Lift each other up
  • Champion our customers
  • See the whole picture
  • Focus on results
Headquarter954 Villa St
Mountain View, CA 94041
United States of America
Websitewww.legalzoom.com
Founding Date2001
Tel(866) 773-0888
Company StatusPublic
StockLZ
Jobswww.legalzoom.com/careers
Social Sites
  • 25 years of milestones. One enduring mission. See how we’ve grown—and help us build what’s next.

LegalZoom Employees

LegalZoom has 1400 employees. 140 employees at LegalZoom have reviewed LegalZoom across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 140 LegalZoom employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at LegalZoom are pleased with their total compensation at LegalZoom, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at LegalZoom are extremely happy with their team. 140 Participants grade the quality of their coworkers an A+. The majority believe the meetings at LegalZoom are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at LegalZoom believe the environment at LegalZoom is positive. Most Participants believe the pace of work at LegalZoom is comfortably fast. About 66% of the employees at LegalZoom work 8 hours or less.

Overall, the employees at LegalZoom are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
LegalZoom employees generally work 8.7 hrs a day
Work Hours
A Day in the Life
Employees at LegalZoom report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at LegalZoom have 3 meetings
Meetings
A Day in the Life
95% of LegalZoom employees look forward to interacting with their team every day
Coworkers
A Day in the Life
LegalZoom employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
80% of LegalZoom employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
LegalZoom employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
92% of LegalZoom employees call their work environment positive
Environment

Joining LegalZoom - Employee Onboarding

The prevailing opinion from employees about joining LegalZoom is that the company was somewhat prepared on their first day. LegalZoom employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

LegalZoom KPIs and OKRs

At LegalZoom 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of LegalZoom's KPIs and OKRs is essential for its success. Out of 117 LegalZoom employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 101 have said yes.

AnswerPercent
Yes86%
No14%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

LegalZoom CEO & Leadership

LegalZoom CEO - Jeff Stibel

Jeff Stibel LegalZoom's CEO
79 /100

LegalZoom’s CEO Jeff Stibel started in this role in 2024. Jeff’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 15% compared to the CEOs of all other companies in San Francisco. LegalZoom’s CEO is highly regarded especially by African American/Black employees, employees in the Legal department, and employees in the Tax department. However, employees in the Product department, Hispanic or Latino employees, and employees in the Sales department have a less favorable view of the CEO and believe there is room for improvement. Compared to LegalZoom’s competitors, Jeff Stibel ranks right above Avvo CEO Suke Jawanda. Under Stibel’s leadership, LegalZoom employee respondents are most happy about their Leadership and the company’s Manager. Meetings and Outlook are two areas, according to respondents, where LegalZoom could stand to see real improvement.

LegalZoom Leadership

The LegalZoom Executive Team is rated an “A” and led by CEO Jeff Stibel, Chief People Officer Sheily Chhabria Panchal, and Chief Financial Officer Noel Watson

  • Jeff Stibel  CEO / President

    Jeff Stibel CEO / President

    Jeffrey Stibel has served as our Chief Executive Officer since July 2024, as a member of our board of directors since... read more

  • Sheily Chhabria Panchal Chief People Officer

    Sheily Chhabria Panchal has served as our Chief People Officer since April 2021. From October 2019 to April 2021, Ms.... read more

  • Noel Watson Chief Financial Officer

    Noel Watson has served as our Chief Financial Officer since November 2020. From June 2019 to November 2020, Mr. Watson... read more

  • Kathy Tsitovich Chief Partnerships Officer

    Kathy Tsitovich joined LegalZoom in 2020 after spending more than 20 years at Intuit, most recently as Vice President of... read more

  • Shrisha Radhakrishna Chief Technology & Product Officer

    Shrisha Radhakrishna has served as our Chief Technology Officer since August 2020. From April 2009 to August 2020, Mr.... read more

  • Nicole Miller General Counsel

    Nicole Miller has served as our General Counsel since June 2020, and as our Secretary since August 2020. From July 2014... read more

  • Daniel Lysaught Chief Marketing Officer

    Daniel has served as our Chief Marketing Officer since May 2023, having previously served as our Vice President of... read more

LegalZoom Salaries

How much does LegalZoom pay?

How much do people at LegalZoom get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at LegalZoom is $136,108, or $65 per hour, while the estimated median salary is $145,599, or $69 per hour.

At LegalZoom, the highest paid job is a Corporate Counsel at $215,847 annually and the lowest is a Receptionist at $47,456 annually. Average LegalZoom salaries by department include: Business Development at $106,025, Design at $92,004, Finance at $119,916, and Operations at $108,940. Half of LegalZoom salaries are above $145,599.

125 employees at LegalZoom rank their Compensation in the Top 15% of similar sized companies in the US (based on 282 ratings) while 124 employees at LegalZoom rank their Perks And Benefits in the Top 10% of similar sized companies in the US (based on 236 ratings).

Salaries contributed from LegalZoom employees include job titles like Senior Product Manager, Creative Director, Director of Operations, and Accountant. Comparably data has a total of 6 salary records from LegalZoom employees.

Last updated months ago.

1st Percentile
$79k
$79k1st Percentile
17th Percentile
$113k
$113k17th Percentile
33rd Percentile
$146k
$146k33rd Percentile
50th Percentile
$186k
$186k50th Percentile
67th Percentile
$226k
$226k67th Percentile
83rd Percentile
$272k
$272k83rd Percentile
100th Percentile
$273k
$273k100th Percentile
$136,108*
Average Compensation
$145,599*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

LegalZoom Salaries by City

LegalZoom Salaries by Department

Explore LegalZoom Salaries

Diversity & Inclusion at LegalZoom

Diverse employees at LegalZoom score the company 77/100 across various culture categories, placing LegalZoom in the Top 20% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at LegalZoom across various culture dimensions.

Our employee resource groups are at the heart of how we foster diversity, equity, and inclusion. Having a workforce that is welcoming to all can only mean better products, better service, and better ideas to best serve our customers and community. This is why - starting from our hiring practices, all the way to how we forge partnerships with other companies - we are fully committed to celebrating our differences, hearing every voice, and honoring all cultures. Because asmuch as tech is what drives our business, being human is what fuels it.

Ranked Culture the Highest

Women 91/100
Department - Tax
Men 93/100
Department - People Ops
Diverse Employees 83/100
Department - Tax

Ranked Culture the Lowest

Women 66/100
Department - Sales
Men 47/100
Department - Sales
Diverse Employees 49/100
Department - Sales

LegalZoom Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Employee Stock Purchase Plan

Office Perks

  • Free Food
  • Pet-Friendly
  • Company Social Outings
  • Legal Assistance
  • Work From Home Policy
  • Unique Office Space

LegalZoom PTO

LegalZoom's PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is LegalZoom's most important benefit besides Healthcare when ranked by employees, with 40% of employees saying it is the most important benefit. LegalZoom's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time20%
Vacation Policy40%
Office Meals0%
401k Contribution40%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo25%
$1000 -$1500/mo50%
$500 -$1000/mo25%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

LegalZoom Careers

LegalZoom Jobs

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H1B Visa

In 2019, LegalZoom applied for 6 H1B visas. Of the work permits applied for, 83% were approved.

Work Permit Application Outcome

LegalZoom has a total of 1400 employees

6
Total Applied
  • 83% Granted (5 out of 6)
  • 0% Denied ( out of 6)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 6)
  • 17% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 6)

This data was calculated using publicly sourced data from OFLC Performance Data

Let LegalZoom Know You Want To Work There

Overview of Candidates Interested in LegalZoom on Comparably

Candidates By Department

All Industries
34%
Engineering
20%
Product
7%
Operations
7%
Marketing
5%
Other
27%

Candidates By Location

Los Angeles
30%
Austin
5%
Dallas
5%
La Crescenta
2%
Daly City
2%
Other
57%

Frequently Asked Questions regarding LegalZoom

What is LegalZoom address?

LegalZoom location is at 954 Villa St

Who is the CEO of LegalZoom?

LegalZoom CEO is Jeff Stibel, their score by employees is 79

What is LegalZoom eNPS?

The eNPS for LegalZoom is 25

What is the salary for Receptionist in LegalZoom?

Receptionist average salary in the US is 47k

What are the salaries in the Engineering in LegalZoom?

The average salaries for Engineering in LegalZoom is 162k

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