LHC Group Leadership Employee Reviews
What do you like best about the leadership team?
The transparency they provide, especially during this time of transition.
Review from Admin Dept
Leadership is timely with disseminating information to staff that will be impacted. Reasoning for changes is clearly stated with any requests for adaptations. Continuity of messaging and follow up has occurred as stated with all scenarios I have been involved with. Thank you.
Review from Admin Dept
Honesty, transparency, and see each employee as person and not just someone filling a space for the role.
Review from Operations Dept
Transparency, autonomy, trust, leading through change.
Review from Operations Dept
They take to time to listen and help when needed
Review from Customer Support Dept
They listen to us and truly try to make working here enjoyable.
Review from Admin Dept
They really try to keep us up to date and are transparent
Review from Executive Dept
They show professionalism and seem to care about employee input
Review from Operations Dept
Always on top of keeping the team up to date on changes and providing good quality resources to help guide us along the way.
Review from Operations Dept
The are very involved in all aspects of the sales process. They love to see us make a difference in people's lives.
Review from Marketing Dept
They are clear and concise regarding changes and areas that need more focus. They are easy to talk to and very helpful.
Review from Admin Dept
They are always approachable, available, helpful
Review from Admin Dept
There to provide guidance when needed
Review from Admin Dept
The ease of communication, positive attitude and effort to get to know us personally
Review from Sales Dept
The team has great communication.
Review from Operations Dept
Communication between leadership and all employees is great. Leadership is proactive with communication, ensuring employees are updated on pertinent information
Review from Operations Dept
Communication from leadership to employee is really top notch
Review from Marketing Dept
I believe that they invest in us and give us everything we need to be successful.
Review from Sales Dept
My boss leads by example and works harder than anyone else, so she makes it easy to follow her lead and do the best job I can.
Review from Operations Dept
They are caring, approachable, and knowledgeable
Review from Executive Dept
What does the leadership team need to get better at?
Communication. My leader meets with me less than 10 times a year.
Review from Admin Dept
The director of the customer connections department is incredibly unprofessional and regularly embarrasses people in the group chat. Our benefits are not worth the horrible work environment and there isn't enough PTO to reset from the stress of working under terrible management
Review from Customer Support Dept
Have realistic expectations and stop with all redundant calls.
Review from Sales Dept
Being connected to and undertanding the core of our business. Which is caring for Seniors in their home. Need to be less impulsive and reactive and stay focused on meaningful and effecient actions and obtainable goals
Review from Operations Dept
Recognizing account executives and supporting them in their roles. Reply to emails and texts. Provide relevent feedback. Have realistic goals and expectations.
Review from Marketing Dept
Valuing employees with pay and benefits that compete with other similar companies. Investment matching, yearly pay increases and salary are not good and well below average.
Review from Admin Dept
Having leaders in force the policy no matter if they are friends with coworkers. Example: PCM & Intake/Scheduler are allowed to Vape in office, yes, she is aware they do it in front of her. Allows them to come / go as they please.
Review from Admin Dept
Incentives and appreciation of tenure of work
Review from Customer Support Dept
Cut nearly all of the fat just under the top down to the just above the branch office and pay field staff better-get rid of fluff like diversity and therapy directors..
Review from Operations Dept
COVERING PEOPLE THAT ARE OFF WORK AND GETTING THOSE THAT ARE COVERING HELP TO DO THERE JOBS MORE EFFICIENTLY INSTEAD OF ONE PERSON DOING ALL THE NURSING AND THERAPY AND THE OFFICE ASSISTANT TASKS. AND WE SHOULD NOT BE EXPECTED TO ANSWER THE PHONE IF WE ARE EATING OUR LUNCH.
Review from Operations Dept
Treating their bottom-line people with more respect and pay us . We are the ones who do the grunt work and keep this company moving. We need to be compensated for additional work being put on us. We need to be compensated for the treatment. People will not stop quitting unless there is actual change
Review from Admin Dept
Need a better understanding of the employee's work responsibilities. There is no consistency or fairness with the work responsibilities. Leadership needs to consider when adding new job responsibilities what effect it has on completing your work task.
Review from Admin Dept
Appreciate their employees and respect them
Review from Admin Dept
They are too worried about themselves.
Review from Operations Dept
Respecting the opinion of their employees
Review from Admin Dept
COMMUNICATION!!! Pay raise! We work hard and are dedicated, but not compensated for that. When you have to beg for a raise that is pathetic!! I think that higher management forgets that without the back office there would not be an agency!
Review from Admin Dept
Beyond my direct manager, I feel I am a number, not a valued individual.
Review from Operations Dept
paying what employees are worth, mileage reimbursement
Review from Operations Dept
Increase compensation, mileage reimbursement. Employees need better recognition. Corporate Growth has been pursued at expense of quality care and adequate infrastructure to help assist employees.
Review from Operations Dept
Need communication, there is none. It has been worse since June due to problems with bonus Waiver MA allotted for CM due to Covid 19. They never asked how Waiver works, process was not paid out properly. We get $50 month, no matter how many times we see clients or needs they have.
Review from Customer Support Dept · See LHC Group's Response