Liberty Tax Company Culture
Liberty Tax Culture
This score is derived from employee ratings & reviews3.4/5
Liberty Tax's Overall Culture is rated C+
Top Rated Culture Dimensions
Office Culture
B+Leadership
BManager
BExecutive Team
BCEO Rating
C+Liberty Tax CEO
Top 50%Top 50% of Similar Size Companies on Comparably
Nicole Ossenfort
69 /100
See More
Diversity at Liberty Tax
Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C
Diverse employees at Liberty Tax have rated Manager, Executive Team, and Leadership as the highest categories they have scored
Women at Liberty Tax
Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-
Women at Liberty Tax have rated Manager, Leadership, and Executive Team as the highest categories they have scored
Liberty Tax eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies on Comparably
Recommend to a Friend?
3
Liberty Tax employees are 3% more likely to recommend Liberty Tax as a great place to work
| 48% | Promoters |
|---|---|
| 7% | Passives |
| 45% | Detractors |
Working at Liberty Tax
Working at Liberty Tax is rated average by 34 employees, across various culture dimensions. Liberty Tax employees are most satisfied about Office Culture, Leadership, and Manager categories, putting Liberty Tax’s culture in the Top 50% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in Dallas. See below in detail how working at Liberty Tax was rated by employees.
Overall Company Culture at Liberty Tax
C+
Overall Company Culture at Liberty Tax is rated C+
Last updated months ago
Top
50%
Liberty Tax ranks in the Top 50% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Liberty Tax Employee Reviews
Out of 95 Liberty Tax employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping Liberty Tax improve their work culture.
| Positive Reviews | 62% |
|---|---|
| Constructive Feedback | 38% |
Positive Reviews From Liberty Tax Employees
- What are some of the best things about your team?Great about working together no matter who was making the commission
- What do you like best about the leadership team?Very compassionate & organized ..a joy to work for them
- What is the best part about your compensation package?Commission on the returns we completed
Constructive Feedback From Liberty Tax Employees
- What does the leadership team need to get better at?Following the Lberty schedule of recommended activities for a successful business and following tax law related to customer information and storage of personal client information.
- Why do you feel undervalued and what would make you feel better about your compensation?Higher wage compensation for downtime.
- What do your coworkers need to improve and how could you work together better?They need to apply themselves and diligently improve their knowledge base of the tax codes.
Liberty Tax Company Information
Liberty Tax Mission, Vision & Values
Liberty Tax Mission Statement
Winning customers for life!
Liberty Tax Values
- Create raving fans!
- Be honest
- show respect and have integrity
- Monitor results not activities
- Mistakes are a wise persons' education
- Give loyalty - Get loyalty
- Communication
- Contribute to the Team
| Headquarter | Hurst, TX United States of America |
|---|---|
| Website | www.libertytax.com |
| Company Status | Public |
| Stock | TAX |
Liberty Tax Competitors
Liberty Tax competitors include LexisNexis Legal & Professional, Intuit, Navigant, and Pizza Hut. Liberty Tax ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Liberty Tax compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Liberty Tax Employees
34 employees at Liberty Tax have reviewed Liberty Tax across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 34 Liberty Tax employees give their leadership a grade of B, or Top 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Liberty Tax are mostly dissatisfied with their total compensation at Liberty Tax, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Liberty Tax are not very pleased with their team. 34 Participants grade the quality of their coworkers a D+. The majority believe the meetings at Liberty Tax are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Liberty Tax believe the environment at Liberty Tax is positive. Most Participants believe the pace of work at Liberty Tax is extremely fast. About 50% of the employees at Liberty Tax work 8 hours or less, while 10% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Liberty Tax are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Liberty Tax employees generally work 9.2 hrs a day
Work Hours
A Day in the Life
Employees at Liberty Tax report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at Liberty Tax have 4+ meetings
Meetings
A Day in the Life
55% of Liberty Tax employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Liberty Tax employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
100% of Liberty Tax employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Liberty Tax employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
62% of Liberty Tax employees call their work environment positive
Environment
Joining Liberty Tax - Employee Onboarding
The prevailing opinion from employees about joining Liberty Tax is that the company was prepared on their first day. Liberty Tax employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Liberty Tax KPIs and OKRs
At Liberty Tax 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Liberty Tax's KPIs and OKRs is essential for its success. Out of 7 Liberty Tax employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 6 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Liberty Tax CEO & Leadership
Liberty Tax CEO - Nicole Ossenfort
69 /100
Liberty Tax’s CEO Nicole Ossenfort started in this role in 2018. Nicole’s approval rate is just above average, putting Nicole in the Top 50% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to the CEOs of all other companies in Dallas. Nicole Ossenfort is well regarded by employees for the Office Culture Liberty Tax offers, and ranks among the Top 20% of CEOs by employees in that category. Nicole is most liked by employees with 3 to 6 Years experience and African American/Black employees. However, employees in the Admin department have a slightly unfavorable view of the CEO. When compared to Liberty Tax’s competitors, Nicole Ossenfort ranks just above Navigant’s CEO Julie Howard. With Nicole’s leadership, Liberty Tax employee respondents are most happy about their Office Culture and Leadership. Nicole was rated slightly below average for Perks And Benefits.
Liberty Tax Leadership
The Liberty Tax Executive Team is rated a “B” and led by CEO Nicole Ossenfort, VP & General Counsel Vanessa Mercurio Szajnoga, and VP & Chief Information Officer Richard G. Artese
Nicole Ossenfort CEO / President
Mr. John T. Hewitt is Founder of Liberty Tax, Inc. and has been its Chairman since October 18, 2017. Mr. Hewitt served... read more
Vanessa Mercurio Szajnoga VP & General Counsel
Ms. Vanessa Mercurio Szajnoga has been Vice President of Legal of Liberty Tax, Inc since November 2015 and has been its... read more
Richard G. Artese VP & Chief Information Officer
Mr. Richard G. Artese has been the Chief Information Officer and Vice President of Liberty Tax, Inc. since May 01, 2014.... read more
Michael S. Piper Vice President of Financial Products
Mr. Michael S. Piper, also known as Mike, has been a Vice President of Financial Products at Liberty Tax, Inc. since... read more
Kathleen E. Donovan Consultant
Ms. Kathleen E. Donovan, also known as Kathy, has been Consultant of Liberty Tax, Inc. since January 1, 2018. Ms.... read more
Steven Ibbotson Former Director
Mr. Steven Ibbotson served as the General Manager for Farm Business Consultants in Calgary, Alberta. From September 1995... read more
Nicholas Bates Chief Financial Officer
Mr. Nicholas Bates, also known as Nick, has been the Chief Financial Officer of Liberty Tax, Inc. since January 1, 2018.... read more
David Schaefer AVP Digital Marketing
David Schaefer serves as the AVP Digital Marketing of Liberty Tax Service. David started at Liberty Tax Service in June... read more
Aricka McGuire CFO
Aricka McGuire serves as the CFO of Liberty Tax.
Liberty Tax Salaries
How much does Liberty Tax pay?
How much do people at Liberty Tax get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Liberty Tax is $84,676, or $40 per hour, while the estimated median salary is $246,248, or $118 per hour.
At Liberty Tax, the highest paid job is a Sales Manager at $112,128 annually and the lowest is a Bookkeeper at $41,686 annually. Average Liberty Tax salaries by department include: Admin at $59,336, HR at $93,896, Business Development at $99,500, and Marketing at $67,660. Half of Liberty Tax salaries are above $246,248.
25 employees at Liberty Tax rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 83 ratings) while 23 employees at Liberty Tax rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 28 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $109k | $109k | 1st Percentile |
17th Percentile $163k | $163k | 17th Percentile |
33rd Percentile $230k | $230k | 33rd Percentile |
50th Percentile $250k | $250k | 50th Percentile |
67th Percentile $257k | $257k | 67th Percentile |
83rd Percentile $261k | $261k | 83rd Percentile |
100th Percentile $266k | $266k | 100th Percentile |
$84,676*
Average Compensation
$246,248*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Liberty Tax Salaries by Department
Diversity & Inclusion at Liberty Tax
Diverse employees at Liberty Tax score the company 67/100 across various culture categories, placing Liberty Tax in the Bottom 40% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Liberty Tax across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Liberty Tax Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Liberty Tax PTO
Liberty Tax's PTO and Vacation policy typically gives 0-10 days off a year. Liberty Tax's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Liberty Tax Careers
Liberty Tax Jobs
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Frequently Asked Questions regarding Liberty Tax
Who is the CEO of Liberty Tax?
Liberty Tax CEO is Nicole Ossenfort, their score by employees is 69
What is Liberty Tax eNPS?
The eNPS for Liberty Tax is 3
What is Liberty Tax revenue?
Liberty Tax revenue is $174M
What is the salary for Business Analyst in Liberty Tax?
Business Analyst average salary in the US is 76k
What are the salaries in the HR in Liberty Tax?
The average salaries for HR in Liberty Tax is 94k
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