Lionrock Recovery Employee Reviews
Out of 436 Lionrock Recovery employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping Lionrock Recovery improve their work culture. The Finance team, with 97% positive reviews, reports the best experience at Lionrock Recovery compared to all other departments at the company. The Operations team offered the most constructive feedback, with 9% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
It was a great experience at first now it's just a steady pay check
Review from Customer Support Dept
What do you like best about the leadership team?
I like that our opinions are sought out and we're actually listened to.
Review from Customer Success Dept
I like that the leadership team emphasizes self-care and provides a working environment where there is balance between home life and work life.
Review from Customer Success Dept
they really care about all of us
Desire to improve benefits, pay and encouragement of self care, positive support and feedback, focused on strengths of each clinician
Review from Customer Support Dept
They are very personable and able to be reached
Review from Customer Support Dept
What does the leadership team need to get better at?
So now are you talking about the executive team or the leadership team, because you didn't ask anything about the leadership team. This is about how clear the company goals are. Leadership team, does what they want, when they want. Some of it good, some of it not so good for the company.
Review from Customer Success Dept
What is the best part about your compensation package?
I believe the compensation package could be improved in the following areas; medical benefit insurer, compensation for on call shifts, and improved PTO with the addition of sick time.
Review from Customer Success Dept
Hourly, part time with benefits
Review from Customer Support Dept
medical taken by many 401k
Review from Customer Success Dept
The health saving fund card
Opportunity to make more if you want to expand your horizons
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel valued by Lionrock. I think my biggest feedback would be to revamp our PTO. Our work is very meaningful and valuable but also remarkably taxing and 10 days for sick/vacation isn't enough.
Review from Customer Success Dept
per the industry standards, we are on the lower end of the pay structure. Benefits are expensive.
Increase in pay and time off
Review from Customer Support Dept
More recognition in my accomplishments and more constructive guidance on how to continually improve my contributions and performance.
Review from Operations Dept
The insurance and pto is not very good.
What are some of the best things about your team?
kind, caring, lots of opportunities to connect
Review from Customer Support Dept
I work with very qualified colleagues who are usually easy to talk to and work collaboratively with.
Review from Customer Success Dept
The team is supportive providing coverage when needed and people seem to be satisfied with their jobs. Supervisors are always readily available and always supportive.
Review from Customer Success Dept
Most of us care deeply about each other's success.
All work remote and support one another, laid back and supportive atmosphere, encouraging
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
nothing, I have no need to socialize with my coworkers
Review from Customer Success Dept
They are all very good people; we just differ as humans. I do not believe they need to change; its simply that not all people constantly enjoy one another all of the time. Nothing out of the ordinary at all.
Review from Sales Dept
The current crop of people coming into the company seems to be more self centered then team oriented ..
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
Our culture is one that strives to be better but also prizes employees work-life balance. I really love that about this company.
Review from Customer Success Dept
People are always welcoming when someone new joins the team and everyone seems to enjoy their job. The mentor program is helpful in becoming familiar in your role, learning the programs and various platforms which are utilized.
Review from Customer Success Dept
they really care that the clients get better
Flexible hours, ability to work at home, treat as professional and don't micro manage, trust that we are all doing our jobs and have the best interest of clients in mind, emphasize self care of clinicians
Review from Customer Support Dept
There is an unmistakable sense that we're all working towards the same goals. We are all working to get a person lifted out of a debilitating addiction and into a full life well-lived.
Review from Operations Dept
What needs to change to make the company culture better?
There is little to no diversity and the atmosphere of the company is not the same. It seems that with every raise there is more work some being unnecessary and not the opinion of those that are actually doing the work.
Review from Customer Support Dept
Culture is fine as is.
Review from Customer Success Dept
What did you like most about the interview process?
There aren't any Interviews reviews of Lionrock Recovery yet.
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What would you improve about your company's interview process?
There aren't any Interviews reviews of Lionrock Recovery yet.
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What makes you most happy at work?
I am most happy about my ability to be impactful in helping people change.
Review from Customer Success Dept
I enjoy working with individuals who are invested in making positive changes in their lives.
Review from Customer Success Dept
When I see the clients succeed
Seeing my clients grow and change and improve, find their purpose, believe that recovery is possible for them.
Review from Customer Support Dept
Being able to interact with my team or others in such a way that I make their day (and/or a client's day) better in some small way. Constructing something that builds Lionrock stronger, better. Some new data or technology, workflow improvement, or contribution.
Review from Operations Dept
What's going wrong and how can it be improved?
I hate being here now it seems like it just works and on top of work and that there is no real concern for certain workers
Review from Customer Support Dept
I feel like my strengths are not being used to the companies advantage.
Review from Finance Dept
Positions are created out of the blue for people who are liked-others don't have the chance to interview for the positions. People who do well or have longevity with the company don't get recognized. Lack of consistency among supervisors relative to paperwork standards.
Review from Customer Success Dept
What do you like best about your company?
There aren't any Outlook reviews of Lionrock Recovery yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Lionrock Recovery yet.
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