LiveVox Claimed Company
LiveVox is a next-generation contact center platform that powers more than 14 billion interactions a year. We seamlessly integrate omnichannel communications, CRM, AI, and WFO capabilities to deliver an exceptional agent and customer experience while reducing compliance risk. Our reliable, easy-to-use technology enables effective engagement strategies on communication channels of choice to drive contact center performance. Our battle-tested risk mitigation and security tools help clients maximize their potential in an ever-changing business environment. With 20 years of cloud experience and expertise, LiveVox’s CCaaS 2.0 platform is at the forefront of cloud contact center innovation. Our more than 500 global employees are headquartered in San Francisco, with offices in Atlanta; Columbus; Denver; New York City; St. Louis; Medellin, Colombia; and Bangalore, India. read more
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LiveVox KPIs and OKRs
At this moment no LiveVox employees have provided insight into whether or not they clearly understand LiveVox's KPIs and OKRs.
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Manager's Role in Accomplishing Goals
A main function of a managerial role is to lead one’s subordinates. A manager at LiveVox is responsible for ensuring his subordinates accomplish objectives using key performance indicators. LiveVox employees shared they generally receive helpful feedback once a month. Feedback and positive reinforcement are both conducive to meeting goals.
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Competitors KPIs & OKRs
KPIs & OKRs at Similar Sized Companies in San Francisco
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