Logan's Roadhouse Employee Reviews | Comparably
Logan's Roadhouse is a restaurant that provides online food ordering service. read more
EMPLOYEE
PARTICIPANTS
396
TOTAL
RATINGS
3312

Logan's Roadhouse Employee Reviews

Out of 269 Logan's Roadhouse employee reviews, 57% were positive. The remaining 43% were constructive reviews with the goal of helping Logan's Roadhouse improve their work culture. The Customer Support team, with 89% positive reviews, reports the best experience at Logan's Roadhouse compared to all other departments at the company. The Sales team offered the most constructive feedback, with 54% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

They treet us like people not just oaychecks

Communication and loyal perks, springing into action when customers are rolling in

Most of them are very much like me. Same attitude and similar lifestyles.

They can be nice and help you deal with rude customers.

They are nice and kind.

What does the leadership team need to get better at?

Leadership Reviews

Helping folks out in a situation

Everything that they can yo

I'm taking notice at what goes on in the restaurants. employees do not receive brakes at all and by law if you work 6 hours you must take a 30 minute clock out break and we do not get those

Treating people like people. Not allowing personal opinion to determine roles. Being actively constructive.

It needs to be communication

What is the best part about your compensation package?

Compensation Reviews

I dont have one so cant answer

401k insurance and the pay above minimum wage

I would say Health coverage

the pay is kind of ok.

All of the above satisfaction

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Be able to go back to work an show the owner that I got what I takes to change the place around I k ow how to treat my workers an listen to them an I k ow how to run a crew

More money and allowed overtime

well for one when there was a promotion available for a kitchen manager. I have 25 years experience in the kitchen and restaurant business and I've been teaching manager for many many years of other restaurants and when the opportunity became available at 22-year-old girl was given the job just bec

We tip out to many people when most of the time we busting all our tables and still tipping busers and host with our 2.15 hr barely making it when they should be payed hourly by the company

There was ALWAYS more money under the table than on the table. I had to nickel and dime for every raise (thankfully I was good at it!) but the "perks" were harder to come by. PTO, sick days, stock options all kept for execs.

What are some of the best things about your team?

Team Reviews

Compassion freindship and helping w work

I'm really ain't much I could say about my team

The team runs effectively if you have effective management. Break the cycles.

We worked as a team and helped each other out.

They are very nice and very cooperative people

What do your coworkers need to improve and how could you work together better?

Team Reviews

Wear gloves and hairnets, no one wears them

They need to drastically improve the quality of service they give their guests.i feel as though they do not care enough to go the extra mile to do our store some good. If they cared a bit more, they could improve the guests experience,along w keeping the cleanliness at an above average rate.

Respect everyone and stop bullying .

Teamwork!! Needs to a priority but at the East peoria, Il. Location. Teamwork is not implemented. People are singled out for the smallest issue when it should be a teams issue and dealt with as a teams and how to make the team better instead of the individual.

They need to provide more assistance to the new hires instead of ignoring their needs

Review from Customer Success Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Weve got each others backs we are a family

The few good managers making the shift bearable

Keeping the company standards in a seen quality

It has potential to be a great environment and make the company thrive. It's just not being met because there's not the proper leadership and management put in place

The regular guests who treat us as family

What needs to change to make the company culture better?

Environment Reviews

Everything especially helping folks out

Build real teams, not cliques. Invest in leadership that leads by example, not drama. Respect, communication, and accountability would completely shift the culture, lead with integrity

Management an cleanest an spend with costumer

Communication and overalll help with manageing the store

Review from Customer Success Dept

The Managers need to hold people accountable

What did you like most about the interview process?

Interviews Reviews

It did not take long

Most definetly seeing my GM again

Fast pace quick and easy

the tour was a nice addition

They were very quick, and timely about the whole thing and got me in and out.

What would you improve about your company's interview process?

Interviews Reviews

There was no interview. It was the manager complaining of staff and said if u can do better u will make it.

Allow them To ask questions

Review from Customer Success Dept

The DM who hired us was so dumb it was unbelievable. He hired us because his stores were completely understaffed he just got lucky that we were good and wanted to work with each other. The GM got one manager hired because she was sleeping with him. Along with the kitchen staff.

What makes you most happy at work?

Outlook Reviews

My customers that come in

Customers and a few managers and co workers

Team players who do their job

To be a part of a positive work team in which makes customers happy.

When I am actually busy and moving around instead of sitting in one place.

What's going wrong and how can it be improved?

Outlook Reviews

I need to talk to someone

Review from Customer Success Dept

NEW MANAGEMENT!!! If i could name names i would, but all of the managers are toxic and will only do things that benefit them.

Review from Sales Dept

No one in the kitchen or in the back wears gloves or hairnets, no one washes their hands

Hire Professional acting g.m.s and employees

If Logan's Roadhouse was what they pretended to be, the company would be FANTASTIC. Take the "ideal" and make it the real. No fake super lame YEEHAW! meetings. Just let me do my job please. Thankyouverymuch.

What do you like best about your company?

Outlook Reviews

we are always on the rise, constantly moving forward

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Logan's Roadhouse yet.
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Review Sentiment at Logan's Roadhouse

57
57%
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43%
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