Logan's Roadhouse Employee Reviews
Out of 279 Logan's Roadhouse employee reviews, 56% were positive. The remaining 44% were constructive reviews with the goal of helping Logan's Roadhouse improve their work culture. The Customer Support team, with 69% positive reviews, reports the best experience at Logan's Roadhouse compared to all other departments at the company. The Sales team offered the most constructive feedback, with 54% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
treating people like humans would be a start
Review from Customer Support Dept · Posted 25 days ago
Stop treating employees like lil kids
Paying attention to how their workers are being treated
Helping folks out in a situation
Everything that they can yo
Why do you feel undervalued and what would make you feel better about your compensation?
being paid fairly , being paid in full, not absorbing company cost.
Review from Customer Support Dept · Posted 25 days ago
Better team environment to work in
Be able to go back to work an show the owner that I got what I takes to change the place around I k ow how to treat my workers an listen to them an I k ow how to run a crew
More money and allowed overtime
well for one when there was a promotion available for a kitchen manager. I have 25 years experience in the kitchen and restaurant business and I've been teaching manager for many many years of other restaurants and when the opportunity became available at 22-year-old girl was given the job just bec
What do your coworkers need to improve and how could you work together better?
anti bullying classes, productivity needs to be placed over socialization
Review from Customer Support Dept · Posted 25 days ago
Wear gloves and hairnets, no one wears them
They need to drastically improve the quality of service they give their guests.i feel as though they do not care enough to go the extra mile to do our store some good. If they cared a bit more, they could improve the guests experience,along w keeping the cleanliness at an above average rate.
Respect everyone and stop bullying .
Teamwork!! Needs to a priority but at the East peoria, Il. Location. Teamwork is not implemented. People are singled out for the smallest issue when it should be a teams issue and dealt with as a teams and how to make the team better instead of the individual.
What needs to change to make the company culture better?
Everything especially helping folks out
Build real teams, not cliques. Invest in leadership that leads by example, not drama. Respect, communication, and accountability would completely shift the culture, lead with integrity
Management an cleanest an spend with costumer
Communication and overalll help with manageing the store
Review from Customer Success Dept
The Managers need to hold people accountable
What would you improve about your company's interview process?
There was no interview. It was the manager complaining of staff and said if u can do better u will make it.
Allow them To ask questions
Review from Customer Success Dept
The DM who hired us was so dumb it was unbelievable. He hired us because his stores were completely understaffed he just got lucky that we were good and wanted to work with each other. The GM got one manager hired because she was sleeping with him. Along with the kitchen staff.
What's going wrong and how can it be improved?
Theres always drama in the kitchen and that affects rhe quality of the food and how fast its coming out. Some kitchen guys including the KM actively mess up orders oit of spite
I need to talk to someone
Review from Customer Success Dept
NEW MANAGEMENT!!! If i could name names i would, but all of the managers are toxic and will only do things that benefit them.
Review from Sales Dept
No one in the kitchen or in the back wears gloves or hairnets, no one washes their hands
Hire Professional acting g.m.s and employees
What would you most like to see improved at your company?
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