Comparably Awards

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com. read more

This company is accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 576

TOTAL RATINGS: 10473

CEO: Marvin Ellison

eNPS at Lowe's Home Improvement

Lowe's Home Improvement's Employee Net Promoter Score (eNPS) is -6, as rated by 488 employees. Employee Net Promoter Score tracks Lowe's Home Improvement employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Lowe's Home Improvement to a friend? Today, 37% of Lowe's Home Improvement employees would encourage their friends to become coworkers, whereas 20% are neutral and 43% would not recommend working at Lowe's Home Improvement to their friends.

Last updated months ago.

Where This Score Ranks Lowe's Home Improvement's eNPS

BOTTOM
45%
In the Bottom 45% of 1261 Similar Sized Companies on Comparably
3rd
3rd place versus 4 competitors rated on Comparably

-6

Oct

-5

Dec

-5

Jan

-6

Apr

-8

Aug

-6

Jan

Promoters
Passives
Detractors

Who Ranks Lowe's Home Improvement's eNPS the Highest?

Department - Product 49/100

Department - Finance 33/100

Department - HR 33/100

Who Ranks Lowe's Home Improvement's eNPS the Lowest?

Department - Communications -50/100

Tenure - 5 to 10 Years -33/100

Tenure - Over 10 Years -33/100

Lowe's Home Improvement eNPS At a Glance

Lowe's Home Improvement employees are less likely to recommend Lowe's Home Improvement as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Product department and the Finance department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Lowe's Home Improvement to a friend?” Based on 488 ratings, Lowe's Home Improvement ranks 3rd place versus its 4 competitors and is right below The Home Depot.

The last rating was provided months ago.