Lowe's Home Improvement Employee Reviews
Out of 1721 Lowe's Home Improvement employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping Lowe's Home Improvement improve their work culture. The IT team, with 94% positive reviews, reports the best experience at Lowe's Home Improvement compared to all other departments at the company. The Admin team offered the most constructive feedback, with 47% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Great experience so far and enjoy my ability to directly affect change.
Review from HR Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Respect and the ability to take off a day the same week if needed. Very laid back regarding when to use PTO
Review from Operations Dept
Transparency in communications and inclusiveness
Review from HR Dept
They are communicative and transparent about changes within the company.
Review from HR Dept
Lowe's leadership is accessible, caring and works to drive transparency.
Review from HR Dept
I like that the leadership team is transparent and supportive.
Review from HR Dept
What does the leadership team need to get better at?
Listen to the people you are trying to lead.
Review from Sales Dept
Do something to improve morale. Not a one time event. Like better hours, pay, or more people hired.
Review from Sales Dept
Hiring qualified African American Men in roles of leadership at the executive level.
Review from Sales Dept
The Manager over me directly had next to no expirence at my job, where as I have 10 plus years expirence including at Wal-Mart during 3 Christmas seasons. It's safe to say I might know ways to streamline the unloading process. Manager would not even concider my ideas.
Review from Operations Dept
Collaboration and Hiring/Promoting more women.
What is the best part about your compensation package?
There is a healthy healthy target bonus.
Review from HR Dept
The bonus plan and the stock purchase plan
Review from HR Dept
New bonus plan has led to very strong payouts.
Review from HR Dept
Quarterly bonus and fair wages
Review from Sales Dept
Helps take the worry out of having enough to pay bills.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
WATCHED AS UNEXPERIENCED PERSONS WERE HIRED FOR SPECIALIST POSITIONS THAT I APPLIED FOR BEING A 25+ YR CONTRACTOR I HAVE EXTENSIVE KNOWLEDGE OF PRODUCTS LOWES DOES NOT CARE
Review from Sales Dept
Better pay, hours, more coworkers to share the crazy workload.
Review from Sales Dept
The in store associates position is highly physical and sales focused. Therefore pay should reflect the effort and hardwork to service customers and selling product. 13 dollars per hour is not nearly enough.
Review from Sales Dept
I don't like that my insurance has a high deductible.
The hard back breaking work that I do at a fast pace is a job that should be a higher wage.
Review from Operations Dept
What are some of the best things about your team?
For the most prt, everyone is willing to help eachother out. Every work environment has that one person, but our team is pretty supportive
Review from Operations Dept
I work with smart, helpful and friendly team members. They are genuinely supportive and have a great sense of humor.
Review from HR Dept
My team is friendly, helpful, collaborative, and have a sense of humor.
Review from HR Dept
My team believes in the power of diverse thought and hearing everyone's voice in planning.
Review from HR Dept
Open discussions and willing to help .
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Quality varies store to store.
Review from Sales Dept
They need to be held accountable
Review from Sales Dept
The meetings are pointless. They tell you one thing to make them look good, but then they never follow through. There are nice people there, but you can’t be in
Review from Sales Dept
Improved communications and better training
Review from Sales Dept
they talk too much dont get work done and cause issues
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The company really does care about their customers and employees, at least at the corporate level. I feel like everyone understands that it is a customer-centric organization. Without loyal customers, Lowe's would not be successful.
Review from HR Dept
The company really cares about its employees on a personal and professional basis.
Review from HR Dept
The overall spirit of collaboration and innovation.
Review from HR Dept
Lowe's supports diversity and inclusion which shows through their social channels and their Business Resource Groups.
Review from HR Dept
Friendliness and positive feedback. Encouraging words.
Review from Customer Support Dept
What needs to change to make the company culture better?
Lots of things need to change.
Review from Sales Dept
There is no communication from management
Review from Sales Dept
Better work/life Balance, set shifts and no bouncing around shifts that create poor attitudes with different time of day working hours.
The management needs to be respectful of the employees and treat them like human beings not cattle.
Review from Sales Dept
every single little thing from the ground up
Review from Customer Support Dept
What did you like most about the interview process?
Team was able to align all face to face interviews on same day so a decision and offer were expedited.
Review from HR Dept
Very thorough yet positive feedback and given explanation of what is expected of Lowe's employees.
Review from Customer Support Dept
Length of time to interview
Review from Operations Dept
It was easy and to the point
The whole interview process is always nerve wrecking, however, with Lowe's it felt more like a personal conversation with a friend than anything else. The recruiter was always easy to talk to and answered my emails within a reasonable timeframe.
What would you improve about your company's interview process?
Lots of things to improve.
Review from Sales Dept
Train manager how to interview
Review from Sales Dept
They basically lie to you. Telling you how amazing it is... when it isn't.
Review from Sales Dept
The first interviewer was stressed and clueless. No idea of geography of the area he was recruiting in. Seemed more like a telemarketer than HR. Once I got past the gate keeper - much more professional/positive experience.
Review from HR Dept
Make it legitimate. In many cases, the preferred candidate has already been identified, rendering the interview process pretty much a pro-forma foregone conclusion.
Review from Sales Dept
What makes you most happy at work?
I am thankful for working for a strong, well-established company and for great co-workers and management.
Review from HR Dept
I feel like I am energized by my work, and I like contributing towards the efforts of hiring for Lowe's.
Review from HR Dept
My team and our shared excitement about helping Lowe's to succeed.
Review from HR Dept
When business partners and coworkers are appreciative of the work I do for them.
Review from HR Dept
Helping answer problems customer's are having , therefore making their day better.
Review from Customer Support Dept
What's going wrong and how can it be improved?
The store was always understaffed, there was no pay raises, if you needed time off they expected you to know a month or more ahead of time, better management and better store manager
New store manager and probably new ceo
Review from Sales Dept
No communication. No accountability, no rewards for hard work
Review from Sales Dept
So much to do so little time. No one knows anything in depth, and we are making customers mad left and right. We don't have time to help them. We are like a giant convenience store. If you don't know what you want or see it on shelf it isn't happening.
Review from Sales Dept
Pay and work schedules are horrible
Review from Sales Dept
What do you like best about your company?
Has a positive image and helps people
It's close to home with average pay.
Benefits. I have children and they need medical insurance. I hope this changes in America where we don’t have to work jobs because of the Health Benefits they provid
The management structure is made to be employee friendly
Review from Operations Dept
The benefits that i receive from them
Review from Sales Dept
What would you most like to see improved at your company?
The benefit package could be better
Reorganize the entire marketing department and get rid of toxic employees, including VP.
The wages and benefit packages.
Review from Operations Dept
Chain of command definition and clearly defined roles
Review from Sales Dept
Decisions that demonstrate the company cares about its store associates. The majority of recent moves have ranged from ambivalent to hostile toward associates below the level of store manager.
Review from Sales Dept