Lowe's Home Improvement Outlook Employee Reviews | Comparably
Lowe's Home Improvement Claimed Company
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com. read more
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EMPLOYEE
PARTICIPANTS
576
TOTAL
RATINGS
10473

Lowe's Home Improvement Outlook Employee Reviews

What makes you most happy at work?

I am thankful for working for a strong, well-established company and for great co-workers and management.

Review from HR Dept

I feel like I am energized by my work, and I like contributing towards the efforts of hiring for Lowe's.

Review from HR Dept

My team and our shared excitement about helping Lowe's to succeed.

Review from HR Dept

When business partners and coworkers are appreciative of the work I do for them.

Review from HR Dept

Helping answer problems customer's are having , therefore making their day better.

Review from Customer Support Dept

working and doing a good job

Review from Operations Dept

The people - every person has a great story of how they got there, what they've accomplished and how they'll continue to grow. It's incredible humbling to know how many associates go out of their way to help fellow associates and our communities.

Begin able to help customers to the best of my abillity

Review from Sales Dept

completing the days tasks while maintaining a clean work space and keeping the truckers on the road instead of sitting around waiting to be unloaded.

Review from Operations Dept

I really enjoy getting to engage with leaders in my area, and getting them excited about current and future careers at Lowe's. Our talent is our best asset!

Review from HR Dept

Co workers, management, food, networking

Review from Operations Dept

Figuring out what people need and getting them the processes, tools or knowledge to make that happen.

Review from IT Dept

completing a productive day and tasks

Review from Sales Dept

The fact that i am employed in a hard time in the US

Review from Operations Dept

When am getting recognized for my work

Review from IT Dept

Meeting the challenges that each day brings.

Review from Design Dept

It makes me happy to do work that is helpful and impactful while working towards my strengths and not against.

I get extremely bored at home

Accomplishing our team goals and working with a wonderful team.

positive enviroment to work in

Review from Sales Dept

What's going wrong and how can it be improved?

The store was always understaffed, there was no pay raises, if you needed time off they expected you to know a month or more ahead of time, better management and better store manager

New store manager and probably new ceo

Review from Sales Dept

No communication. No accountability, no rewards for hard work

Review from Sales Dept

So much to do so little time. No one knows anything in depth, and we are making customers mad left and right. We don't have time to help them. We are like a giant convenience store. If you don't know what you want or see it on shelf it isn't happening.

Review from Sales Dept

Pay and work schedules are horrible

Review from Sales Dept

Work/life balance is very poor with the flip flopping shifts. I can’t have a productive life because I work different times of the day each day. We cannot be productive at work because the shift flopping is creating bad restful sleep pattern

I am bullied and ridiculed every day at work.

Review from Sales Dept

Better training and increased understanding of installation processes

Review from Sales Dept

everything like i said it all needs a complete overhaul

Review from Customer Support Dept

Employees need better training and more incentives to do their job better.

Review from Sales Dept

Treating employees like they matter

Review from Customer Support Dept

I hate my job and management

Review from Sales Dept

Cutting employee salaries, spiffs and titles and replacing with nonessential items. I know there cutting budgets but in the wrong places.

Review from Admin Dept

Corporate needs to invest in its employees and staff the stores better. Copying Home Depot DOES NOT make you the leader of the home improvement industry.

Review from Sales Dept

Corporate needs to put themselves in the shoes of the everyday employees below management.

Review from Sales Dept

Poor leadership! Starting from the top... SM has poor leadership skills, ASM's operate out of fear! Dept floor Supervisors are unqualified and overwhelmed! There will be a mass exodus if things don't turn around. Ex-employees are boycotting Lowe's, that's how bad it is for the rank-and-file!

Review from Customer Support Dept

Better pay, better and more consistent predictable scheduling, full staffing, managers that actually try to fix problems instead of brush them under the rug . A CEO who doesn't see workers as expendable to please shareholders.

Review from Sales Dept

Hire more people, hire managers that don't harass, hire people that don't smell like week old non deodorant use.

Review from Operations Dept

It appears that the whole system is broken and needs to be retooled.

Review from Sales Dept

Being understaffed is what kills me the most. At night I have to cover multiple departments and help customers with products I have no clue about. It's honestly embarrassing not for just my self but for Lowe's as a company.

Review from Marketing Dept

What do you like best about your company?

Has a positive image and helps people

It's close to home with average pay.

Benefits. I have children and they need medical insurance. I hope this changes in America where we don’t have to work jobs because of the Health Benefits they provid

The management structure is made to be employee friendly

Review from Operations Dept

The benefits that i receive from them

Review from Sales Dept

My coworkers and the friends that I have

Review from Customer Support Dept

Team atmosphere, positive changes being made to improve technology and processes.

Right now they don't care about their senior citizens

Review from Sales Dept

What would you most like to see improved at your company?

The benefit package could be better

Reorganize the entire marketing department and get rid of toxic employees, including VP.

The wages and benefit packages.

Review from Operations Dept

Chain of command definition and clearly defined roles

Review from Sales Dept

Decisions that demonstrate the company cares about its store associates. The majority of recent moves have ranged from ambivalent to hostile toward associates below the level of store manager.

Review from Sales Dept

Communication, management, honesty and support

Review from Customer Support Dept

Work/life balance for management is poor. Would love to see improvements in this area.

equal pay and not treating seniors the way they do

Review from Sales Dept

Review Sentiment at Lowe's Home Improvement

68
68%
32
32%

About Lowe's Home Improvement's Outlook

C
66/100

Where This Score Ranks Lowe's Home Improvement's Outlook

BOTTOM
40%

In the Bottom 40% of 1226 similar size companies on Comparably

?

Not enough ratings to compare against companies in Hickory, NC

3rd

3rd place versus 4 competitors rated on Comparably

Lowe's Home Improvement's Outlook is scored a C by 1501 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Lowe's Home Improvement's Outlook score helps to boost their overall culture score, due partly to the fact that the IT department’s positive scores help Outlook to be one of Lowe's Home Improvement's stronger culture attributes. Use the filters below to understand Lowe's Home Improvement employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Department - IT
    +14%
  • Department - HR
    +12%
  • Tenure - Less than 1 Year
    +12%

Rate Outlook the Lowest

  • Ethnicity - Native American
    -12%
  • Tenure - 5 to 10 Years
    -12%
  • Tenure - Over 10 Years
    -8%

How Lowe's Home Improvement's Outlook Score is Calculated

FILTER RATINGS BY

Results from 511 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

69
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic17%
Good49%
Neutral20%
Bad12%
Terrible2%
How do your customers perceive your company?
AnswerPercent
Yes54%
No46%
Are you typically excited about going to work each day?
×
Rate your company