Luxottica Employee Reviews
Out of 169 Luxottica employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping Luxottica improve their work culture. The Sales team, with 76% positive reviews, reports the best experience at Luxottica compared to all other departments at the company.
What does the leadership team need to get better at?
Fair expectations with short staff.
Communication, and if you are going to push a product then actually have it in the store.
Pretty much everything. Payment on time. Time mangement. Hiring the right staff
Listening, avoid micro-management, trusting the team, create a fair environment
Literally everything. But listening to front line employees would be as great start.
Why do you feel undervalued and what would make you feel better about your compensation?
Erica Campbell-Rodriguez was not helpful with her team, she would give them random tasks at the last minute and became angry if you asked her for help. Luxotticas call center sets you up for failure with their last minute training and expect you to know everything with no help.New hires get more pay
Better commission, salary, stop favortism
They dont care about talent only how they can get you to work more and refuse to pay you fairly.
Cause I work the same ever day I put in 110 percent .it took me five years to get a promotion.i put in over 50 jobs thats not fare.
I'm expected to do more than my responsibilities daily without a compensation increase. Leaders also expect employees to work outside of business hours. Recognition and a sincere appreciation for hard work would go a long way.
What do your coworkers need to improve and how could you work together better?
The leads needs to stop showing favorite.i don't want anyone to show me favorite.ibwantbthem to be fare.
Take action, dont just talk about it
Luxottica is not a diverse-friendly environment. There are some co-workers who are ignorant and rude. There is no HR team who can resolve these issues.
Stop having everyone in every meeting
What needs to change to make the company culture better?
Not focusing on metrics so much, and remembering its supposed to be fun
Give identity of vision to the team (there's no vision). Trust the team
Listen to the retail staff
Stop forcing people to go back to the office. It should be optional. There should be a real diversity team who educates employees on respect & culture.
What would you improve about your company's interview process?
Too many interview panels. Its a simple customer service job maybe one or two rounds of interviews at the most.
Gave some input but HR does not care
What's going wrong and how can it be improved?
Staffing levels in stores are absolutely the worst. In some cases you cannot take time off or even breaks because the lake of staff. Customers and staff both suffer. Increase staff. System failures in IT are another issue with credit card machines that never work and little to no help from IT
More time not talking about work and building relationships so we can grow outside of financials.
Everything is very expensive. People rarely pay under $400 for something that could be $40 elsewhere.
Review from Sales Dept
I need to be reimbursed for all my Voided paychecks with 25% interest. Case ticket# OKG29012054026.
Review from Sales Dept
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