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MaestroQA Claimed Company
MaestroQA makes omnichannel quality assurance software for modern support teams.
Etsy, Mailchimp, Peloton, Zendesk, and more use MaestroQA to improve agent performance, optimize CX processes, unlock business-level insights, and enable amazing customer experiences - all while improving the metrics that matter like retention, revenue, and CSAT. read more
MaestroQA KPIs and OKRs
Employees’ understanding of MaestroQA's KPIs and OKRs is essential for its success. Out of 71 MaestroQA employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 61 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Manager's Role in Accomplishing Goals
A main function of a managerial role is to lead one’s subordinates. A manager at MaestroQA is responsible for ensuring his subordinates accomplish objectives using key performance indicators. MaestroQA employees shared they generally receive helpful feedback every week. Feedback and positive reinforcement are both conducive to meeting goals.
Are you typically recognized for the impact and accomplishments you make for your current company?
How often do you get valuable feedback on how to improve at work?
Competitors KPIs & OKRs
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