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MaritzCX Company Culture
MaritzCX Culture
This score is derived from employee ratings & reviews3.8/5
MaritzCX's Overall Culture is rated B
Top Rated Culture Dimensions
Environment
A+CEO Rating
AWork Culture
ATeam
A-Manager
B+MaritzCX CEO
Top 10%Top 10% of Similar Size Companies
Mike Sinoway
78 /100
See More
Diversity at MaritzCX
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at MaritzCX
Bottom 45%Bottom 45% of Similar Size Companies
C
Women at MaritzCX have rated Team, Work Culture, and Environment as the highest categories they have scored
MaritzCX eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies
Recommend to a Friend?
-1
MaritzCX employees are -1% more likely to recommend MaritzCX as a great place to work
| 37% | Promoters |
|---|---|
| 25% | Passives |
| 38% | Detractors |
Working at MaritzCX
Working at MaritzCX is rated average by 11 employees, across various culture dimensions. MaritzCX employees are most satisfied about Environment, CEO Rating, and Work Culture categories, putting MaritzCX’s culture in the Top 35% compared to similar sized companies on Comparably and in the Bottom 40% compared to other companies in Salt Lake City. See below in detail how working at MaritzCX was rated by employees.
Overall Company Culture at MaritzCX
B
Overall Company Culture at MaritzCX is rated B
Last updated months ago
Top
35%
MaritzCX ranks in the Top 35% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
MaritzCX Employee Reviews
Out of 16 MaritzCX employee reviews, 73% were positive. The remaining 27% were constructive reviews with the goal of helping MaritzCX improve their work culture.
| Positive Reviews | 73% |
|---|---|
| Constructive Feedback | 27% |
Positive Reviews From MaritzCX Employees
- What do you like best about the leadership team?The communication and support .
- What are some of the best things about your team?Helpful, organised, professional, they communicate well with each other and they focus on goals and results.
- What is most positive about the culture and environment at your company?Prioritising employee wellbeing and safety (specially with COVID-19 pandemic), communicating honestly and giving the employee a good environment to work and all the ressources and tools they need.
Constructive Feedback From MaritzCX Employees
- What's going wrong and how can it be improved?The supervisor plays favorites and does not cross train, instead gives excuses. Stuck doing the same thing, every single day. No matter if you have 100% every week, no call offs, never late, been there over 3 yrs, it doesn't matter. If you're not liked there you will not do anything new.
- What do your coworkers need to improve and how could you work together better?There are no team meetings. If there is a meeting it's to reprimand us. Never s positive thing.
- What does the leadership team need to get better at?One manager in particular has his favorites. You can beg to be trained on other surveys to get more hours, you can do your best to make HIM look good....you still won't get trained on other surveys. It's just like high school, if you don't fit in you won't advance.
MaritzCX Company Information
MaritzCX Company Overview
We help increase customer retention and lifetime value by ingraining customer experience-driven insight and action into the DNA of business operations
MaritzCX was founded in 1973 and its current CEO is Mike Sinoway. Since its inception 53 years ago, MaritzCX has grown to 1205 employees.
MaritzCX Mission, Vision & Values
MaritzCX Mission Statement
MaritzCX is customer experience management for big business. We believe organizations need customer experience (CX) programs that drive high value and high return. We help increase customer retention and lifetime value by ingraining customer experience-driven insight and action into the DNA of business operations. With a unique combination of CX software, data and research science, deep vertical market expertise, and managed program services, only MaritzCX offers a full-service, professional CX approach to continuously improve the customer experience across an enterprise’s customers, employees, prospects, and partners.
MaritzCX Vision Statement
CX approach to continuously improve the customer experience across an enterprise’s customers, employees, prospects, and partners.
MaritzCX Values
- MaritzCX
| Headquarter | 3451 North Triumph Blvd 6th Floor Lehi, UT 84043 United States Minor Outly |
|---|---|
| Website | www.maritzcx.com |
| Founding Date | 1973 |
| Tel | (385) 695-2800 |
| Company Status | Private |
| Jobs | www.maritzcx.com/about/careers/ |
| Social Sites |
MaritzCX Competitors
MaritzCX competitors include Intercom, CDW Corporation, ORC International, and Barrett Business Services. MaritzCX ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how MaritzCX compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
MaritzCX Employees
MaritzCX has 1205 employees. 11 employees at MaritzCX have reviewed MaritzCX across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 11 MaritzCX employees give their leadership a grade of C+, or Top 50% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.
Employees at MaritzCX are generally satisfied with their total compensation at MaritzCX, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at MaritzCX are pleased with their team. 11 Participants grade the quality of their coworkers an A-. The majority believe the meetings at MaritzCX are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at MaritzCX believe the environment at MaritzCX is positive. Most Participants believe the pace of work at MaritzCX is comfortably fast. About 87% of the employees at MaritzCX work 8 hours or less.
Overall, the employees at MaritzCX are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining MaritzCX - Employee Onboarding
The prevailing opinion from employees about joining MaritzCX is that the company was prepared on their first day. MaritzCX employees concluded that their overall onboarding experience was positive. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
MaritzCX KPIs and OKRs
Employees’ understanding of MaritzCX's KPIs and OKRs is essential for its success. Out of 4 MaritzCX employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
MaritzCX CEO & Leadership
MaritzCX CEO - Mike Sinoway
78 /100
MaritzCX’s CEO Mike Sinoway started in this role in 2016. Mike’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 30% compared to the CEOs of all other companies in Salt Lake City. MaritzCX’s CEO is highly regarded especially by employees with 1 to 3 Years experience, employees in the Marketing department, and Female employees. However, Caucasian employees and Male employees have a less favorable view of the CEO and believe there is room for improvement. Compared to MaritzCX’s competitors, Mike Sinoway ranks right above ORC International CEO Simon Kooyman. Under Sinoway’s leadership, MaritzCX employee respondents are most happy about their Environment and the company’s Work Culture. Professional Development and Office Culture are two areas, according to respondents, where MaritzCX could stand to see real improvement.
MaritzCX Leadership
The MaritzCX Executive Team is rated a “B-” and led by CEO Mike Sinoway, VP of Finance, CFO MaritzCX Julie Greene, and COO Troy Monney
Mike Sinoway CEO / President
As the president and chief executive officer of MaritzCX, Mike Sinoway leads company strategy and operations. This role... read more
Julie Greene VP of Finance, CFO MaritzCX
Julie Greene serves as the VP of Finance, CFO MaritzCX for MaritzCX. Julie started at MaritzCX in February of 2017.... read more
Troy Monney COO
Troy Monney serves as the COO for MaritzCX. Troy started at MaritzCX in January of 2016. Troy is based in the Provo,... read more
Bruce Arnett Chief Technology Officer
Bruce Arnett serves as the Chief Technology Officer for MaritzCX. Bruce started at MaritzCX in July of 2017. Bruce is... read more
Chris Cottle Chief Marketing & Strategy Officer
Chris Cottle serves as the Chief Marketing & Strategy Officer for MaritzCX. Chris started at MaritzCX in March of 2017.... read more
Rich Burgi VP of Technical Operations
Rich Burgi serves as the VP of Technical Operations for MaritzCX. Rich started at MaritzCX in January of 2014. Rich is... read more
Jeanne Baker VP Finance
Jeanne Baker serves as the VP Finance for MaritzCX. Jeanne started at MaritzCX in December of . Jeanne is based in the... read more
Dan Korzeniewski VP of Engineering
Dan Korzeniewski serves as the VP of Engineering for MaritzCX. Dan started at MaritzCX in November of 2017. Dan is based... read more
David Mulkey SVP, Sales
David Mulkey serves as the SVP, Sales for MaritzCX. David started at MaritzCX in December of . David is based in the... read more
MaritzCX Salaries
How much does MaritzCX pay?
How much do people at MaritzCX get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at MaritzCX is $125,065, or $60 per hour, while the estimated median salary is $133,733, or $64 per hour.
At MaritzCX, the highest paid job is a Senior Developer at $219,641 annually and the lowest is a CS Rep at $47,683 annually. Average MaritzCX salaries by department include: Customer Support at $57,416, Product at $187,751, Marketing at $126,658, and Design at $124,688. Half of MaritzCX salaries are above $133,733.
9 employees at MaritzCX rank their Compensation in the Top 40% of similar sized companies (based on 30 ratings) while 8 employees at MaritzCX rank their Perks And Benefits in the Top 50% of similar sized companies (based on 10 ratings).
Salaries contributed from MaritzCX employees include job titles like Brand Manager. Comparably data has a total of 2 salary records from MaritzCX employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $75k | $75k | 1st Percentile |
17th Percentile $105k | $105k | 17th Percentile |
33rd Percentile $134k | $134k | 33rd Percentile |
50th Percentile $183k | $183k | 50th Percentile |
67th Percentile $232k | $232k | 67th Percentile |
83rd Percentile $237k | $237k | 83rd Percentile |
100th Percentile $284k | $284k | 100th Percentile |
$125,065*
Average Compensation
$133,733*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
MaritzCX Salaries by City
MaritzCX Salaries by Department
Diversity & Inclusion at MaritzCX
The Diversity score provides insights into how diverse employees feel and rate their work experience at MaritzCX across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
MaritzCX Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
- Employee Stock Purchase Plan
Office Perks
- Work From Home Policy
- Unique Office Space
MaritzCX PTO
MaritzCX's PTO and Vacation policy typically gives unlimited days off a year. Paid Time Off is MaritzCX's most important benefit besides Healthcare when ranked by employees, with 75% of employees saying it is the most important benefit. MaritzCX's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
MaritzCX Careers
MaritzCX Jobs
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Frequently Asked Questions regarding MaritzCX
What is MaritzCX address?
MaritzCX location is at 3451 North Triumph Blvd 6th Floor
Who is the CEO of MaritzCX?
MaritzCX CEO is Mike Sinoway, their score by employees is 78
What is MaritzCX eNPS?
The eNPS for MaritzCX is -1
What is the salary for Director of Business Development in MaritzCX?
Director of Business Development average salary in the US is 130k
What are the salaries in the Sales in MaritzCX?
The average salaries for Sales in MaritzCX is 153k
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