MarketSource Culture | Comparably
At MarketSource, we believe better sales begin with better relationships. Our proven alternative to traditional outsourced sales is led by a proprietary process that helps businesses thrive by fostering deeper connections between people and brands. read more
EMPLOYEE
PARTICIPANTS
243
TOTAL
RATINGS
2341

MarketSource Company Culture

MarketSource Culture

This score is derived from employee ratings & reviews
2.8/5
MarketSource's Overall Culture is rated D+

Top Rated Culture Dimensions

MarketSource CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Rick Haviland MarketSource's CEO
Rick Haviland
54 /100

Diversity at MarketSource

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Diverse employees at MarketSource have rated Environment, Manager, and Professional Development as the highest categories they have scored

Women at MarketSource

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+

Women at MarketSource have rated Professional Development, Team, and Leadership as the highest categories they have scored

MarketSource eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 30%Bottom 30% of Similar Size Companies on Comparably

Recommend to a Friend?

-30

MarketSource employees are -30% more likely to recommend MarketSource as a great place to work

28%Promoters
14%Passives
58%Detractors

Working at MarketSource

Working at MarketSource is rated below average by 243 employees, across various culture dimensions. MarketSource employees rate Professional Development highest among all categories, and think that Perks And Benefits and Compensation have the most room for improvement, putting MarketSource’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Atlanta. See below in detail how working at MarketSource was rated by employees.

Overall Company Culture at MarketSource

D+

Overall Company Culture at MarketSource is rated D+

Last updated 16 days ago

Bottom
25%

MarketSource ranks in the Bottom 25% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 243 Employees

View Results
0
20
40
60
80
100
Operations
89
Operations89
Marketing
55
Marketing55
Sales
49
Sales49
Customer Support
35
Customer Support35

MarketSource Employee Reviews

Out of 256 MarketSource employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping MarketSource improve their work culture.

59%
41%
Positive Reviews59%
Constructive Feedback41%

Positive Reviews From MarketSource Employees

  • What are some of the best things about your team?
    Mostly honest folks doing the best they can.
    Posted 18 days ago
  • What are some of the best things about your team?
    Very lovely team of coworkers. Loved them.
  • What is most positive about the culture and environment at your company?
    Some of the people they hire are wonderful.

Constructive Feedback From MarketSource Employees

  • What does the leadership team need to get better at?
    They have no idea what they are doing
  • What needs to change to make the company culture better?
    Disassemble the company and start over, or, again; listen to your top performing employees.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Not reducing pay for being a hardworking and top performing employee would be a start.

MarketSource Company Information

MarketSource Mission, Vision & Values

MarketSource Mission Statement

At MarketSource, we believe better sales begin with better relationships. Our proven alternative to traditional outsourced sales is led by a proprietary process that helps businesses thrive by fostering deeper connections between people and brands.

MarketSource Values

  • Relationships
  • Open Communication
  • Work Ethic
  • Serving Others
Headquarter11700 Great Oaks Way, Suite 500
Alpharetta, GA
United States of America
Websitewww.marketsource.com/
Founding Date1975
Tel770-674-5000
Company StatusPrivate

MarketSource Competitors

MarketSource competitors include MarketStar, BDS Marketing, Crossmark, and Mosaic Sales Solutions. MarketSource ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how MarketSource compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    MarketStar's Logo
    MarketStar
    4.8/5
  2. #2
    BDS Marketing's Logo
    BDS Marketing
    3.4/5
  3. #3
    Crossmark's Logo
    Crossmark
    2.8/5
  4. #4
    MarketSource's Logo
    MarketSource
    2.8/5
  5. #5
    Mosaic Sales Solutions' Logo
    Mosaic Sales Solutions
    2.4/5
  • Culture Video

MarketSource Employees

243 employees at MarketSource have reviewed MarketSource across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 16 days ago.

Overall, the 243 MarketSource employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at MarketSource are mostly dissatisfied with their total compensation at MarketSource, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at MarketSource are generally satisfied with their team. 243 Participants grade the quality of their coworkers a C. The majority believe the meetings at MarketSource are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at MarketSource believe the environment at MarketSource is positive. Most Participants believe the pace of work at MarketSource is comfortably fast. About 73% of the employees at MarketSource work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at MarketSource are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
MarketSource employees generally work 8.4 hrs a day
Work Hours
A Day in the Life
Employees at MarketSource report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at MarketSource have 4+ meetings
Meetings
A Day in the Life
75% of MarketSource employees look forward to interacting with their team every day
Coworkers
A Day in the Life
MarketSource employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
67% of MarketSource employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
MarketSource employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
60% of MarketSource employees call their work environment positive
Environment

Joining MarketSource - Employee Onboarding

The prevailing opinion from employees about joining MarketSource is that the company was very prepared on their first day. MarketSource employees concluded that their overall onboarding experience was positive. 63% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

MarketSource KPIs and OKRs

At MarketSource 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of MarketSource's KPIs and OKRs is essential for its success. Out of 9 MarketSource employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 7 have said yes.

AnswerPercent
Yes78%
No22%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

MarketSource CEO & Leadership

MarketSource CEO - Rick Haviland

Rick Haviland MarketSource's CEO
54 /100

Rick’s approval rate is lower compared to CEOs at similar sized companies, putting Rick in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Atlanta. Rick Haviland’s employees rank MarketSource in the Top 10% for Professional Development, in the Top 30% for Office Culture, and in the Bottom 40% for Environment. Haviland is generally unpopular with MarketSource employees, but ranks especially low with employees in the Customer Support department, and by Asian or Pacific Islander employees and employees with the company for 1 to 2 Years. However, employees in the Operations department have a slightly more favorable view of the CEO.

MarketSource Leadership

The MarketSource Executive Team is rated a “D” and led by CEO Rick Haviland, VP Operations Rhonda Long, and Vice President of Sales Jeff Verhoff

  • Rick Haviland  CEO / President

    Rick Haviland CEO / President

    Rick Haviland serves as the CEO / President of MarketSource.

  • Rhonda Long VP Operations

    Rhonda Long serves as the VP Operations of MarketSource.

  • Jeff Verhoff Vice President of Sales

    Jeff Verhoff serves as the Vice President of Sales of MarketSource Inc.. Jeff started at MarketSource Inc. in Feb of... read more

  • Timothy Brannon Executive Director

    Timothy Brannon serves as the Executive Director of MarketSource.

  • Jeff Perkins Senior Vice President, Retail Business

    Jeff Perkins serves as the Senior Vice President, Retail Business of MarketSource.

  • Craig Jarrow Director of Strategic Initiatives, Direct Report to the CFO

    Craig Jarrow serves as the Director of Strategic Initiatives, Direct Report to the CFO of MarketSource.

  • John Reints Chief Marketing Officer

    John Reints serves as the Chief Marketing Officer of MarketSource.

  • Doug McCrabb Director Business Development

    Doug McCrabb serves as the Director Business Development of MarketSource.

MarketSource Salaries

How much does MarketSource pay?

How much do people at MarketSource get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at MarketSource is $120,163, or $57 per hour, while the estimated median salary is $124,554, or $59 per hour.

At MarketSource, the highest paid job is a Director of Sales at $240,142 annually and the lowest is a Marketing Associate at $45,000 annually. Average MarketSource salaries by department include: HR at $164,200, Design at $116,208, Engineering at $160,676, and Business Development at $126,903. Half of MarketSource salaries are above $124,554.

118 employees at MarketSource rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 356 ratings) while 115 employees at MarketSource rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 121 ratings).

Salaries contributed from MarketSource employees include job titles like Product Manager, Marketing Associate, and Sales Rep. Comparably data has a total of 2 salary records from MarketSource employees.

Last updated 18 days ago.

1st Percentile
$71k
$71k1st Percentile
17th Percentile
$97k
$97k17th Percentile
33rd Percentile
$123k
$123k33rd Percentile
50th Percentile
$173k
$173k50th Percentile
67th Percentile
$216k
$216k67th Percentile
83rd Percentile
$261k
$261k83rd Percentile
100th Percentile
$271k
$271k100th Percentile
$120,163*
Average Compensation
$124,554*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

MarketSource Salaries by City

MarketSource Salaries by Department

Explore MarketSource Salaries

Diversity & Inclusion at MarketSource

Diverse employees at MarketSource score the company 49/100 across various culture categories, placing MarketSource in the Bottom 10% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at MarketSource across various culture dimensions.

Ranked Culture the Highest

Women 55/100
Department - Sales
Men 89/100
Department - Operations
Diverse Employees 47/100
Department - Sales

Ranked Culture the Lowest

Women N/A/100
Men 43/100
Department - Sales
Diverse Employees N/A/100

MarketSource Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement

Office Perks

  • Work From Home Policy
  • Unique Office Space

MarketSource PTO

MarketSource's PTO and Vacation policy typically gives 0-10 days off a year with 71% of employees expected to be work free while out of office. Paid Time Off is MarketSource's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. MarketSource's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time17%
Vacation Policy50%
Office Meals0%
401k Contribution33%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes29%
No71%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo17%
$1000 -$1500/mo33%
$500 -$1000/mo17%
Less than $500/mo33%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

MarketSource Careers

MarketSource Jobs

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H1B Visa

In 2019, MarketSource applied for 2 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

2
Total Applied
  • 100% Granted (2 out of 2)
  • 0% Denied ( out of 2)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 2)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 2)

This data was calculated using publicly sourced data from OFLC Performance Data

Let MarketSource Know You Want To Work There

Frequently Asked Questions regarding MarketSource

What is MarketSource address?

MarketSource location is at 11700 Great Oaks Way, Suite 500

Who is the CEO of MarketSource?

MarketSource CEO is Rick Haviland, their score by employees is 54

What is MarketSource eNPS?

The eNPS for MarketSource is -30

What is the salary for IT Manager in MarketSource?

IT Manager average salary in the US is 135k

What are the salaries in the Business Development in MarketSource?

The average salaries for Business Development in MarketSource is 127k

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