MarketStar Employee Reviews
Out of 678 MarketStar employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping MarketStar improve their work culture. The HR team, with 100% positive reviews, reports the best experience at MarketStar compared to all other departments at the company. The IT team offered the most constructive feedback, with 13% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Equal opportunity without considering the diversity among the employees
Review from Operations Dept
No micromanagement, they do treat you like adults, offers their help in times you need. They are here to support your journey and make sure that it goes well for you. Results are important, but they tend to be more human than more places that I have ever work.
Intelligent humans who truly care.
They are very supportive, always pushing you to grow and develop.
I like how willing they are to help at the drop of a hat.
What does the leadership team need to get better at?
Executing solutions faster, challenging peers and delegating more responsibilities.
they need to know what they have to do
Review from Sales Dept
Need to to be "All in" for MarketStar instead of splitting time helping other companies and chasing acquisitions.
What is the best part about your compensation package?
It's comfortable for the Indian standard of living
Good special allowance included on monthly pay
Review from Operations Dept
Well, you will have all the material needed and more if necessary for your work. I do believe they could help out on other benefits like paying for the internet or getting a better health coverage. However, they do more than enough to be satisfied and to want to work with them.
Significant benefits with options for everybody.
I love that Marketstar values mental health, and provides coaching and therapy sessions.
Why do you feel undervalued and what would make you feel better about your compensation?
Generally the business mod is based on having reps im seats, not on how well the reps perfom. If you want to make more money you have to "move up" to be a manager or team lead, regardless of how mauch revenue you bring in for the client as a rep. One more reason attrition is so high.
Higher pay and better benefits needed if possible.
Review from Sales Dept
Yearly raises and cost of living adjustments worked into the company would make a lot of things better.
Review from Sales Dept
On the lower end of pay for the work we do. But they make up for it with their culture and benefits. They also open a lot of doors to gain experience that will help you advance down the road.
remote work money is hilarious
Review from Sales Dept
What are some of the best things about your team?
We are on top of our work. We don’t make work for other
Review from Customer Support Dept
Competitive, Equal opportunity, energetic and supportive
Review from Operations Dept
Kind people committed to my success.
They are true professionals and I learn so much from them.
Our team is extremely collaborative and open to hard conversations. Everyone wants others to succeed and perform to their fullest.
What do your coworkers need to improve and how could you work together better?
They would need to work a bit
Review from Sales Dept
Be more patient and not so pushy
Review from Sales Dept
What is most positive about the culture and environment at your company?
They give free soda every day.
Review from Customer Support Dept
Very supporting, encouraging, no micromanaging and not stressful.
Giving opportunity to develop our knowledge through LinkedIn and Skillsoft trainings
Review from Operations Dept
Mission focused and empathy driven.
The support & Work life balance!
What needs to change to make the company culture better?
Less managers and more workers
Review from Sales Dept
What did you like most about the interview process?
Quick and detailed job description details has been explained
Review from Operations Dept
The people. As any interview, it might be tricky and do not know how to be (mostly when you are on the phone/ zoom call). I have seen their questions is towards you as a person rather than the job itself. I did not have all the "attribute" to do this job, but they still hire me.
Clear, honest communication throughout the process.
The quick response from recruiting
That it was very casual and personal
Review from Customer Support Dept
What would you improve about your company's interview process?
If they would say the truth in the interview about the role will be perfect, well it will be normal.
Review from Sales Dept
Recruiters were unresponsive and uncoordinated, and applying through Workday is unnecessarily time consuming. Why did MarketStar make me create an account in Workday to apply?
expand the talent acquisition team to allow the existing team more bandwidth to improve processes.
Review from Customer Support Dept
What makes you most happy at work?
Interacting with my coworkers and friends.
Review from Customer Support Dept
Competitive work culture with work lie balance
Review from Operations Dept
The efficiency, the responsability and the work itself. It is good to be within a company that gives you new challenges with things to work on it.
Empowered to determine my own destiny.
Connecting with coworkers on a friendship level that is deeper than just work colleagues.
What's going wrong and how can it be improved?
Everyone will be fired. It can't be improved.
Review from Sales Dept
I would like to not have to be so pushy and not practically force customers to buy such an expensive product.
Review from Sales Dept
What do you like best about your company?
I enjoy the company culture and environment. I feel cared for. I feel like I'm a part of a great team.
I love how tightly-knit with the community MarketStar is.
What would you most like to see improved at your company?
I think that many employees could be even more communicative and collaborative.
I'd love to see more part-time opportunities become available to college students.