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MarketStar Claimed Company
Our purpose is simple – we create growth. At MarketStar, we generate revenue growth for our clients through outsourced sales and customer success solutions powered by data-driven insights, powerful technology, and highly specialized support. Our teams have launched, sold, and supported products and services on behalf of some of the most innovative tech companies across the globe for more than 35 years. We employ over 1500 people across 60+ countries, with offices located in Ogden/Salt Lake City, Utah (Global Headquarters), Dublin, Ireland (European Headquarters), Bulgaria, Mexico, the Philippines, and Australia.
We are proud of our award-winning culture and to be recognized as a top employer for women by Comparably and InHerSight. At MarketStar, you belong to something more and will also have the opportunity to make an impact on your community with the support of the MarketStar Foundation. read more
MarketStar Company Culture
MarketStar Culture
This score is derived from employee ratings & reviewsChoice Employer
A+
4.8/5
Top Rated Culture Dimensions
CEO Rating
A+Environment
A+Executive Team
A+Gender
A+Happiness
A+MarketStar CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Keith Titus
92 /100
See More
Diversity at MarketStar
Top 10%Top 10% of Similar Size Companies on Comparably
A
Diverse employees at MarketStar have rated Perks And Benefits, Outlook, and CEO Rating as the highest categories they have scored
Women at MarketStar
Top 5%Top 5% of Similar Size Companies on Comparably
A+
Women at MarketStar have rated Team, Outlook, and CEO Rating as the highest categories they have scored
MarketStar eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 5%Top 5% of Similar Size Companies on Comparably
Recommend to a Friend?
67
MarketStar employees are 67% more likely to recommend MarketStar as a great place to work
| 74% | Promoters |
|---|---|
| 19% | Passives |
| 7% | Detractors |
Working at MarketStar
Working at MarketStar is rated highly by 193 employees, across various culture dimensions. MarketStar employees are most satisfied about CEO Rating, Environment, and Executive Team categories, putting MarketStar’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 10% compared to other companies in Salt Lake City. See below in detail how working at MarketStar was rated by employees.
Overall Company Culture at MarketStar
A+
Overall Company Culture at MarketStar is rated A+
Last updated 14 days ago
Top
5%
MarketStar ranks in the Top 5% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
MarketStar Employee Reviews
Out of 678 MarketStar employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping MarketStar improve their work culture.
| Positive Reviews | 94% |
|---|---|
| Constructive Feedback | 6% |
Positive Reviews From MarketStar Employees
- What makes you most happy at work?Interacting with my coworkers and friends.
- What is most positive about the culture and environment at your company?They give free soda every day.
- What are some of the best things about your team?We are on top of our work. We don’t make work for other
Constructive Feedback From MarketStar Employees
- What does the leadership team need to get better at?Executing solutions faster, challenging peers and delegating more responsibilities.
- Why do you feel undervalued and what would make you feel better about your compensation?Generally the business mod is based on having reps im seats, not on how well the reps perfom. If you want to make more money you have to "move up" to be a manager or team lead, regardless of how mauch revenue you bring in for the client as a rep. One more reason attrition is so high.
- Why do you feel undervalued and what would make you feel better about your compensation?Higher pay and better benefits needed if possible.
MarketStar Company Information
MarketStar Company Overview
Our purpose is simple – we create growth. At MarketStar, we generate revenue growth for our clients through outsourced sales and customer success solutions powered by data-driven insights, powerful technology, and highly specialized support. Our teams have launched, sold, and supported products and services on behalf of some of the most innovative tech companies across the globe for more than 35 years. We employ over 1500 people across 60+ countries, with offices located in Ogden/Salt Lake City, Utah (Global Headquarters), Dublin, Ireland (European Headquarters), Bulgaria, Mexico, the Philippines, and Australia. We are proud of our award-winning culture and to be recognized as a top employer for women by Comparably and InHerSight. At MarketStar, you belong to something more and will also have the opportunity to make an impact on your community with the support of the MarketStar Foundation.
MarketStar was founded in 1988 and its current CEO is Keith Titus. Since its inception 38 years ago, MarketStar has grown to 1500 employees.
MarketStar Mission, Vision & Values
MarketStar Mission Statement
The MarketStar mission is to Create Growth. We do it for our empowered employees, our clients, and our client's customers.
MarketStar Values
- We Care
- You Belong
- Masters of Our Craft
- Leaders Who Amplify
- Creativity That Impacts
- All In Every Day
| Headquarter | 2475 Washington Blvd Ogden, UT 84401 United States of America |
|---|---|
| Website | www.marketstar.com |
| Founding Date | 1988 |
| Tel | (800) 877-8259 |
| Company Status | Private |
| Jobs | www.marketstar.com/careers |
| Social Sites |
MarketStar Competitors
MarketStar competitors include LifeVantage, Spherion, England Logistics, and MarketSource. MarketStar ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how MarketStar compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
The MarketStar Foundation is excited to share the great work that came from our Season of Service program, our first season-long initiative consisting of all of our teams performing acts of service in their communities all summer long. Our value “We Care” was activated by empowering our global workforce to build better communities through team-selected service projects. Team Care Chairs and Co-Chairs led committee members to select, design and plan a service project that all team members could carry out together. A big thank you to our Season of Service Care Champions for stepping up to this leadership opportunity that will create a connection on our teams and giving back to our communities. Together we are creating growth that strengthens our communities.
Build a better version of ourselves, our clients, and our community.
We put forth our best effort, working with purpose, passion, and grit. We give everything we have in both promise and practice, to deliver on our agreements with each other, our investors, and customers.
We foster a safe environment where we take smart risks and collaborate to solve problems and deliver positive impact. Our collective creativity builds better solutions and generates growth for our customers and each other.
Our leaders behave with integrity, lead with clarity, and speak with candor. Their purpose is to nurture trust, drive results, and reward success. The very best leaders cultivate an environment where exceptional results are delivered and the ideas and talents of our people to come to life.
We are relentless learners who constantly expand our expertise, try new things, seek the best talent, and deliver exceptional results for our customers.
We care about YOU, your career, your family, and your communities. We are invested in cultivating the physical, emotional, and financial wellness of all those within our communities and “Our MarketStar”.
Everyone, who accepts and lives our values, will find belonging and purpose at MarketStar. We embrace diverse backgrounds, promote the best ideas, and encourage diverse points of view.
MarketStar Employees
MarketStar has 1500 employees. 193 employees at MarketStar have reviewed MarketStar across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 14 days ago.
Overall, the 193 MarketStar employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at MarketStar are pleased with their total compensation at MarketStar, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at MarketStar are extremely happy with their team. 193 Participants grade the quality of their coworkers an A+. The majority believe the meetings at MarketStar are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at MarketStar believe the environment at MarketStar is positive. Most Participants believe the pace of work at MarketStar is comfortably fast. About 88% of the employees at MarketStar work 8 hours or less, while 1% of them have an extremely long day - longer than twelve hours.
Overall, the employees at MarketStar are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
MarketStar employees generally work 8.2 hrs a day
Work Hours
A Day in the Life
Employees at MarketStar report the work pace is comfortably fast
Work Pace
A Day in the Life
95% of MarketStar employees look forward to interacting with their team every day
Coworkers
A Day in the Life
MarketStar employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
96% of MarketStar employees call their work environment positive
Environment
Joining MarketStar - Employee Onboarding
The prevailing opinion from employees about joining MarketStar is that the company was prepared on their first day. MarketStar employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
MarketStar KPIs and OKRs
At MarketStar 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of MarketStar's KPIs and OKRs is essential for its success. Out of 4 MarketStar employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Featured Press for MarketStar
MarketStar CEO & Leadership
92 /100
MarketStar CEO Awards and Recognitions
MarketStar’s CEO Keith Titus started in this role in 2019. Keith’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Salt Lake City. With a high CEO score, Keith Titus has won the Best CEOs for Women in 2023. MarketStar’s CEO is highly regarded especially by employees in the Business Development department, employees in the HR department, and employees in the Operations department. However, Asian or Pacific Islander employees, employees in the IT department, and employees with 3 to 6 Years experience have a less favorable view of the CEO and believe there is room for improvement. Compared to MarketStar’s competitors, Keith Titus ranks right above England Logistics CEO Jason Beardall. Under Titus’s leadership, MarketStar employee respondents are most happy about their Environment and the company’s Executive Team. Compensation and Diversity are two areas, according to respondents, where MarketStar could stand to see real improvement.
MarketStar Leadership
The MarketStar Executive Team is rated an “A+” and led by CEO Keith Titus, Chief Financial Officer Ben Kaufmann, and Chief Revenue Officer Paul Grant
Keith Titus CEO / President
Keith Titus serves as the CEO / President of MarketStar.
Ben Kaufmann Chief Financial Officer
Ben Kaufmann serves as the Chief Financial Officer of MarketStar.
Paul Grant Chief Revenue Officer
Paul Grant serves as the Chief Revenue Officer of MarketStar.
James Maynard Vice President Accounting & Finance
James Maynard serves as the Vice President Accounting & Finance of MarketStar.
Michael Ray Vice President of Business Development
Michael Ray serves as the Vice President of Business Development of MarketStar.
Samuel Newey Vice President, Business Development
Samuel Newey serves as the Vice President, Business Development of MarketStar.
Burgon K VP Finance, PF&A
Burgon K serves as the VP Finance, PF&A of MarketStar.
Russ Reed VP, Analytics and Technology
Russ Reed serves as the VP, Analytics and Technology of MarketStar.
EJ Harris CFO
EJ Harris serves as the CFO of MarketStar.
MarketStar Salaries
How much does MarketStar pay?
How much do people at MarketStar get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at MarketStar is $50,000, or $24 per hour, while the estimated median salary is $50,000, or $24 per hour.
At MarketStar, the highest paid job is a Director of Sales at $161,784 annually and the lowest is a Brand Manager at $41,200 annually. Average MarketStar salaries by department include: Marketing at $41,200 and Sales at $161,784. Half of MarketStar salaries are above $50,000.
153 employees at MarketStar rank their Compensation in the Top 10% of similar sized companies in the US (based on 459 ratings) while 152 employees at MarketStar rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 155 ratings).
Salaries contributed from MarketStar employees include job titles like Brand Manager and Director of Sales. Comparably data has a total of 3 salary records from MarketStar employees.
Last updated 15 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $41k | $41k | 1st Percentile |
25th Percentile $162k | $162k | 25th Percentile |
50th Percentile $221k | $221k | 50th Percentile |
75th Percentile $236k | $236k | 75th Percentile |
100th Percentile $278k | $278k | 100th Percentile |
$50,000*
Average Compensation
$50,000*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
MarketStar Salaries by City
MarketStar Salaries by Department
Diversity & Inclusion at MarketStar
Diverse employees at MarketStar score the company 84/100 across various culture categories, placing MarketStar in the Top 10% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at MarketStar across various culture dimensions.
At MarketStar, we understand that we have a role to play in improving representation at our company and in the region. We strive to hire talent that is the best in the business and that accurately reflects the diversity of our area. We insist on a company culture in which everyone feels a sense of acceptance and belonging. See below for a sample of our programs and initiatives as well as a video highlighting one of our six core values.,,-MarketStar Women in Business: This employee resource group is open to all women and allies. Its mission is to amplify the women of MarketStar to pursue their goals by creating opportunity, providing support, developing skills, and building confidence.,-Career Events with Minority Groups: MarketStar partners with local and national minority organizations to provide career fairs, resume workshops, and mock interviews to underrepresented minorities.,-Employee Benefits: MarketStar offers child care assistance and tuition reimbursement. This helps working parents get adequate care for their children and ambitious employees to get the education they need to move up in their career.,-Latino Entrepreneurship: MarketStar has partnered with Weber State University and Suazo to provide funding and training to bolster entrepreneurialism among Latinos in our community.,-Hiring Minorities: Hiring racial minorities up 24% year to date. Hiring women up 19% year to date.,,“I can affirmatively make one commitment to every employee, client, and our community, that MarketStar will be a place of inclusion, safety, and diversity.”,-Keith Titus
Ranked Culture the Highest
Ranked Culture the Lowest
MarketStar Perks & Benefits
Dependent Care Assistance Plan Mental Health benefit Disability Insurance Health Savings Account (HSA) Employee Assistance Program Company Social Events Discounts
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
Office Perks
- Free Food
- Company Social Outings
- Legal Assistance
- Work From Home Policy
- Unique Office Space
MarketStar PTO
MarketStar's PTO and Vacation policy typically gives 10-15 days off a year. Paid Time Off is MarketStar's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. MarketStar's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
MarketStar Careers
MarketStar Jobs
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Frequently Asked Questions regarding MarketStar
What is MarketStar address?
MarketStar location is at 2475 Washington Blvd
Who is the CEO of MarketStar?
MarketStar CEO is Keith Titus, their score by employees is 92
What are the salaries in MarketStar
The average salary for employees in MarketStar is 50000$
What is MarketStar eNPS?
The eNPS for MarketStar is 67
What is the salary for Brand Manager in MarketStar?
Brand Manager average salary in the US is 41k
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