MarketStar Employee Reviews | Comparably
MarketStar Claimed Company
Our purpose is simple – we create growth. At MarketStar, we generate revenue growth for our clients through outsourced sales and customer success solutions powered by data-driven insights, powerful technology, and highly specialized support. Our teams have launched, sold, and supported products and services on behalf of some of the most innovative tech companies across the globe for more than 35 years. We employ over 1500 people across 60+ countries, with offices located in Ogden/Salt Lake City, Utah (Global Headquarters), Dublin, Ireland (European Headquarters), Bulgaria, Mexico, the Philippines, and Australia. We are proud of our award-winning culture and to be recognized as a top employer for women by Comparably and InHerSight. At MarketStar, you belong to something more and will also have the opportunity to make an impact on your community with the support of the MarketStar Foundation. read more
EMPLOYEE
PARTICIPANTS
193
TOTAL
RATINGS
2884
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MarketStar Employee Reviews

Out of 678 MarketStar employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping MarketStar improve their work culture. The HR team, with 100% positive reviews, reports the best experience at MarketStar compared to all other departments at the company. The IT team offered the most constructive feedback, with 13% of that department's reviews constructive in nature.

What does the leadership team need to get better at?

Leadership Reviews

Executing solutions faster, challenging peers and delegating more responsibilities.

they need to know what they have to do

Review from Sales Dept

Need to to be "All in" for MarketStar instead of splitting time helping other companies and chasing acquisitions.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Generally the business mod is based on having reps im seats, not on how well the reps perfom. If you want to make more money you have to "move up" to be a manager or team lead, regardless of how mauch revenue you bring in for the client as a rep. One more reason attrition is so high.

Higher pay and better benefits needed if possible.

Review from Sales Dept

Yearly raises and cost of living adjustments worked into the company would make a lot of things better.

Review from Sales Dept

On the lower end of pay for the work we do. But they make up for it with their culture and benefits. They also open a lot of doors to gain experience that will help you advance down the road.

remote work money is hilarious

Review from Sales Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

They would need to work a bit

Review from Sales Dept

Be more patient and not so pushy

Review from Sales Dept

What needs to change to make the company culture better?

Environment Reviews

Less managers and more workers

Review from Sales Dept

What would you improve about your company's interview process?

Interviews Reviews

If they would say the truth in the interview about the role will be perfect, well it will be normal.

Review from Sales Dept

Recruiters were unresponsive and uncoordinated, and applying through Workday is unnecessarily time consuming. Why did MarketStar make me create an account in Workday to apply?

expand the talent acquisition team to allow the existing team more bandwidth to improve processes.

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

Everyone will be fired. It can't be improved.

Review from Sales Dept

I would like to not have to be so pushy and not practically force customers to buy such an expensive product.

Review from Sales Dept

What would you most like to see improved at your company?

Outlook Reviews

I think that many employees could be even more communicative and collaborative.

I'd love to see more part-time opportunities become available to college students.

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