B-
72/100
Marriott International has named Variety senior editor Marc Graser editorial director of the company’s Creative and Content Studio. read more
Marriott Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Seeing my team make big strides and see their own successes bear fruit
Constant innovation and rapid decision making.
Review from Executive Dept
My guests are fantastic and truly enjoy our breakfast
Review from Operations Dept
The guests and providing hospitality.
Review from Customer Success Dept
Unfortunately, nothing now. was the best company to work for.
Review from Customer Success Dept
Having a real income means a lot
Interacting with our hotel guests.
Team work with the co workers
Review from Customer Success Dept
I didn't find much happiness at work due to the issues I faced. However, some positive interactions with colleagues and completing tasks were minor highlights.
achieving my goals and seeing people growing in their careers
The property was well care for; Guests were pretty enthused, but the lack of professionalism was turned on the new trainee (ie: Getting confronted about being nosy when it was the trainer, etc.). A need to smear someone new
Successful and busy operation with commercial services
Just like coming to work Knowing I matter and play a huge role in the success of our property.In many situations I am the last line of defence.
Review from Engineering Dept
Some of the people I work with
Interacting and getting to know the guests
Im working in my own pace
The people that i get to work with.
Review from Operations Dept
Guests and interacting with them. Knowing I have made their day.
Review from Customer Success Dept
1. Collaborative environment: Working with supportive colleagues. 2. Continuous learning: Expanding skills and knowledge. 3. Autonomy: Freedom to make decisions. 4. Recognition: Appreciation for achievements.
I am most happy when I have provided intuitive services for the many opportunities extended to make memories by winning the hearts of the guests, in an exquisite fashion.
What's going wrong and how can it be improved?
It goes either way some love the hotel, we try to not let the negativity trickle down to the guest. The guest come 1st and foremost.
The issues at our hotel include poor management, inadequate amenities, and rooms not being ready on time. These problems lead to negative guest feedback. We need to offer compensation to affected guests and ensure they are enrolled in our loyalty program as a gesture of goodwill.
Hotel needs to be renovated. Too old
Everything is broke, appreciation for the team, and everyone working their own positions.
Review from Customer Success Dept
Clean better, better interaction from the team members and mangers
Review from Communications Dept
New management and up the pay
Staff meetings the scheduling and the commuincation
The mold in the room, broke down equipment, friendly staff more staff and better quality of food
If an employee complains about being secually harassed by a guest, dont tell them to let it go and to not let it get to them whilst they do nothing
Review from Sales Dept
The human touch is disappearing.
Get new Staff, starting with managers! Remove the management team, before this property go down!
Review from Customer Success Dept
Everything in the building is old and falling apart. No some of the main entrance doorways have no locks so it's unsafe. Customers consistently complain about the GM and dirty rooms.
Review from Customer Success Dept
We need better communications and better management
Review from Operations Dept
Corporate needs to step up and actually do something. You read the comments about our up keep (redecorate). Figure out how to help get more staff to this location. And bring down the pricing on food. People argued with me about the prices daily, the quality does not meet the price.
Review from Customer Support Dept
management needs to learn how to talk to employees
Review from Admin Dept
Discrimination and unfair treatment especially by GM and HR
Review from Operations Dept
Rude managers that speak to staff anyway they want.
Management needs alot of improvement because of his favoritism with some employees.
Review from Operations Dept
Everything will getting better if they're stop playing game at workplace and focus on thire job.
The more courteous stop talking and texting on the phone when the guests in front of you and you don't even realize he's about to check in yet
Review from Engineering Dept
What do you like best about your company?
Laundry responsibility the job even day
The ability to work all over the world.
the benefits are awesome and the opportunities that the company offers
the perks and the benefits
Review from Customer Support Dept
my boss treats me like a human
Review from Customer Support Dept
Good benefits for personal use
My co-workers make it feel like home they are like a family
Review from Customer Support Dept
The people
What would you most like to see improved at your company?
Laundry department company development procedures
Outside management to drop in to see how things work really on a day to day basis. Many members in management sit around pretend they are working and they are not. Walking around. Few managers deserve their positions.
better rate of pay based on each persons strengths vs weaknesses
Review from Customer Support Dept
hire more employees and stick to company policy even with confrontational guests
Review from Customer Support Dept
Higher discounts for employees and
Opportunity for advancement, better yearly pay increases
×