Mayo Clinic Rochester Employee Reviews
Out of 80 Mayo Clinic Rochester employee reviews, 85% were positive. The remaining 15% were constructive reviews with the goal of helping Mayo Clinic Rochester improve their work culture. The Customer Support team, with 85% positive reviews, reports the best experience at Mayo Clinic Rochester compared to all other departments at the company. The Operations team offered the most constructive feedback, with 27% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Responsive, open, and transparent. Eager to help.
They genuinely seem to listen to new ideas.
Review from Operations Dept
They are Supportive and help boost us up.
moving in a new direction
Review from Customer Support Dept
They are understanding and listen
What does the leadership team need to get better at?
Accountability and connection. When new leadership candidates are considered the interview panels should include people outside that department's staff to avoid favoritism. Candidates should be chosen based on skill and experience and not because their friends are on the interview panel.
Being honest in communications with staff
Review from Operations Dept
What is the best part about your compensation package?
Our benefits are better than anywhere else I have worked.
I like that I have many options.
I think it is fair. I did like our old package better but this one is fine.
It is awesome for my job
The best part is the pension.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Benefits are aggressively market-adjusted to be just generous enough not to hemorrhage staff.
Better healthcare. I am angry that employees are forced to get their healthcare through “employee heal
Review from Operations Dept
I should be compensated better for the work I am doing
Review from Customer Support Dept
What are some of the best things about your team?
The smartest people in the world, nearly all of them recognized nationally or internationally, but humble and eager to help
focused on the well fair of our patients and colleagues
Great teamwork, communication, and cooperation. We can really depend on each other.
We are there for each other. Willing to change things if needed to help someone out.
We get along well together
What do your coworkers need to improve and how could you work together better?
Actually do their jobs and have a manager that actually cares and manages.
they need to actually do their work
Review from Customer Support Dept
Like any place some people just dont get alone. Not much you can do.
What is most positive about the culture and environment at your company?
The environment is very supportive. I was told on day 1 "if you've worried for two minutes, you've worried for too long. Ask for help."
Teamwork and how everyone looks out for the patient and their coworkers.
I work in a "happy" unit so things are normally good. When things do go wrong we are all there for each other and the patient.
everyone is patient driven so we have the same goal in mind
Review from Customer Support Dept
We work very hard to help our patients and each other.
Review from Operations Dept
What needs to change to make the company culture better?
I do not believe it can or will change.
The archaic system of catering to VIPs should have no place in healthcare. Mayo openly favors rich people while singling out others as “less than”, including their own employees. “Employee Health” is a
Review from Operations Dept
What did you like most about the interview process?
Everyone was straightforward and looking for the best fit. No games.
behavioral interviews to ensure culture match; not same throughout organization though
Everyone was really friendly and made it as comfortable as possible for an interview.
I spoke with an RN recruiter before interviewing in my department. While it was busy and a little nerve wracking, it was good to get that exposure and coaching before moving onto the department.
Review from Operations Dept
Finding the jobs that are avaliable.
What would you improve about your company's interview process?
There aren't any Interviews reviews of Mayo Clinic Rochester yet.
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What makes you most happy at work?
What I get to do really helps people.
my team and our patients
I love the interactions with my coworkers. We have great conversations and workflow. It is a very supportive environment and offers many continuous learning opportunities that help us grow.
Talking with my co workers and feeling like I am making a differance.
when people are quiet and do their work
Review from Customer Support Dept
What's going wrong and how can it be improved?
An entire structure overhaul where all patients, including employees who are also patients, are treated fairly and equally. There should not be preferential treatment in healthcare. Also, make employees feel genuinely valued. This is one reason Mayo is not retaining their staff.
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Mayo Clinic Rochester yet.
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