MedRisk Employee Reviews
Out of 29 MedRisk employee reviews, 42% were positive. The remaining 58% were constructive reviews with the goal of helping MedRisk improve their work culture. The Customer Support team, with 38% positive reviews, reports the best experience at MedRisk compared to all other departments at the company.
Briefly describe your overall experience at your company
Review from Customer Support Dept
What do you like best about the leadership team?
Lower leadership directors and below are amazing. Great listeners and genuinely care about how you are doing.
What does the leadership team need to get better at?
Better Communication, Encouragement, Empathy, Positivity
Review from Customer Support Dept
Listening and taking care of employees, the backbone of the company. Stop promoting friends who are not qualified.
Listening to their employees and upholding rules equally across the board.
Review from Customer Support Dept
Listening to and helping the lower staff.
Review from Customer Support Dept
What is the best part about your compensation package?
It's the most I've ever made
Why do you feel undervalued and what would make you feel better about your compensation?
I would like competitive pay based on workload and abilities (rather than seniority)
Despite exceeding expectations, compensation remains the same regardless of merit scoring.
Of course i do. More pay and a strong DEI committee. They're all talk.
Salaries are better elsewhere and when mgmt was approached, they didn't care.
I feel as if things are too political and if you are not friends with your boss than you will not get ahead.
Review from Customer Support Dept
What are some of the best things about your team?
Inclusive, helpful, try to make work fun as best we can .
Committed, talented and caring despite being beaten down by mgmt.
They are efficient and can get things done at a good time
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of MedRisk yet.
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What is most positive about the culture and environment at your company?
There aren't any Environment reviews of MedRisk yet.
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What needs to change to make the company culture better?
Listen to employees; everything that has happened the past few years, you were warned about.
What did you like most about the interview process?
The interviewers were friendly to me
The leaders are friendly and personable. It made for good conversation.
It didn’t feel biased and they were willing to help from the first
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of MedRisk yet.
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What makes you most happy at work?
My team and the culture of my department
I like to go to work to socialize mostly.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Understaffed and underpaid. The inbound and outbound phone teams have a really low pay, so there is low quality of work provided and the team is uninterested in working their way up because it requires more work than it should.
Executive management is solely focused on shareholder $$; less-experienced management just robots for executives.
People could be more welcoming and friendly. The cliques need to be dismantled because it feels like high school
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of MedRisk yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of MedRisk yet.
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