Meltwater Employee Reviews
Out of 4680 Meltwater employee reviews, 91% were positive. The remaining 9% were constructive reviews with the goal of helping Meltwater improve their work culture. The Design team, with 100% positive reviews, reports the best experience at Meltwater compared to all other departments at the company. The Finance team offered the most constructive feedback, with 18% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
My overall experience is competitive and at the same time very supportive and fun filled
Review from Customer Success Dept
my experience has been positive, with a supportive team, a good work environment.
Review from Engineering Dept
What do you like best about the leadership team?
Backing and motivating and guiding team members
Review from IT Dept
People-centric, genuinely committed, and focused on building a strong growth culture where people feel valued and supported.
Review from HR Dept
Respectful, understanding, supportive, influential, inspirational.
Review from Customer Support Dept
I appreciate that the leadership team communicates clearly, supports employees, and remains open to feedback.
Review from Operations Dept
The leadership team is always very supportive.
Review from Customer Success Dept
What does the leadership team need to get better at?
More transparency and fairness on the GPS process (calibration), more honesty on the communication of process/org changes (no gloss on budget oriented decision)
Review from Engineering Dept
Everything, learn to acknowledge the employees knowledge and not to dwelve in politics and favourism
Review from Business Development Dept
I feel leaders should maintain open communication, offering guidance and support to ensure employees feel heard and understood.
Review from Engineering Dept
Value the employee by their knowledge and skill. not by their appearance and where they are from. Please let them know not to oppress people!
Review from Operations Dept
Understanding new hires and don't be like they are always right
Review from Engineering Dept
What is the best part about your compensation package?
Benefits are competitive in the US
Review from HR Dept
The best part of my compensation package is that it is competitive and reflects the value of my work.
Review from Operations Dept
The best thing is Flexible Time Off
Review from Customer Success Dept
Getting enough shares as per the individual experience
Review from Business Development Dept
That provides good value and supports employee well-being.
Review from Engineering Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There isn't a single thing that's required of the next level within my department that I'm not already doing in my current role. I just want to be compensated and recognized for the level at which I'm already operating.
Review from HR Dept
I feel my salary is below market and I have no stock/equity like I might at many other SaaS companies.
Review from Product Dept
undervalued and underpaid are the norms
Review from Business Development Dept
As compare to other locations we are expecting the pay should be better
Review from IT Dept
Benefits can be improved aligned to the market practice for Engineering
Review from Engineering Dept
What are some of the best things about your team?
great culture of the team
Review from Business Development Dept
Everyone feels connected with our values and vision.
Review from HR Dept
They are all responsive and do their part to contribute to goals.
Review from Customer Support Dept
The best thing about my team is that everyone is supportive, friendly, and willing to help. We communicate well, work together, and make it easy to achieve our goals.
Review from Operations Dept
Very Cooperative and always very supportive
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Being more human and being more straight to the point
Review from Customer Success Dept
Don't be a slave. Ask management about their wrong decision.
Review from Operations Dept
I think my coworkers could improve by communicating more proactively and being clearer about deadlines and expectations. Sometimes misunderstandings or delays happen simply because information isn
Review from Executive Dept
Coworkers should understand their roles without adding to or undermining mine. It's been challenging to be ‘One Meltwater’ due to a lack of respect for those from the acquisition. Clearer role boundarie
Review from Customer Success Dept
Better communication and respect for roles across the org.
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
culture and the productivity of the team
Review from Business Development Dept
Very much like Apple. Great corporate environment.
Review from Customer Support Dept
The culture and environment is always filled with fun.
Review from Customer Success Dept
We get verbal recognition and kudos for the work that we do, big or small.
Review from HR Dept
Able to complete the regular and additional work in time
Review from Business Development Dept
What needs to change to make the company culture better?
A LOT. First of all make sure the offices are nice workplaces and don't treat people like trash
Review from Customer Success Dept
There is a high level of transparency, and communication and coordination with other branches across the globe are easy and efficient.
Review from Sales Dept
Equality, respect and allowing the employee to use MELTWATER benefits (at least 50% of benefits).
Review from Operations Dept
Value individuals, listen to them what they think.
Review from Engineering Dept
change managers and leadership team
Review from Business Development Dept
What did you like most about the interview process?
It's fast and interview process is clear.
Review from HR Dept
Scenario based questions and panel interviews.
Review from Customer Support Dept
Very clear instructions and on time it starts and ends
Review from Customer Success Dept
Getting the opportunity to show my personality.
Review from HR Dept
Multiple stages interview, able to ask questions and have good discussion about the role and expectations
Review from Finance Dept
What would you improve about your company's interview process?
get good interviewers , someone that represents knowledge and the company in the communication
Review from Business Development Dept
Meet the HR and meet senior executives
Review from Finance Dept
What makes you most happy at work?
Calm and comfortable workplace .
Review from IT Dept
colleagues that have similar mentality
Review from Business Development Dept
My team and the extended teams, all are brilliant and wants to create an impact.
Review from HR Dept
My ability to perform my job at the highest level and serving as an example to others.
Review from Customer Support Dept
What makes me happiest at work is having supportive teammates, learning new things, and completing my tasks successfully.
Review from Operations Dept
What's going wrong and how can it be improved?
A lot of people are leaving, and for good reason
Review from Customer Success Dept
In our process there is a lot of improvement was needed
Review from Operations Dept
Stop firing people that are actually useful, or at least replace them, so people staying don't burn out or leave the company in order to protect themselves
Review from Engineering Dept
Don't be superlative, don't exploit, give the talent at least a chance. Don't blackmail the people by their process
Review from Operations Dept
No body in the team listens or like ask about how people are.. they are always focused on work
Review from Engineering Dept
What do you like best about your company?
The industry, media intelligence/monitoring, is pretty interesting and is growing its fingerprint in the tech space. It's cool to be part of a growing industry with a recognizable brand name.
Review from Marketing Dept
What would you most like to see improved at your company?
Better management training and less "training on the job" for managers and individual contributors alike. Often I am taken to task for not knowing how to do something on software that I haven't been trained on.
Review from Marketing Dept