A
83/100
Meltwater Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Working with a great team and very supportive manager; plus I feel that I make an impact EVERY day
Review from Sales Dept
My Team, my manager, autonomy I have, high quality work!
Review from HR Dept
Supporting each other and working well together.
Review from Engineering Dept
Seeing my team succeed and knowing my efforts make a positive impact.
Review from Engineering Dept
A supportive manager, collaborative team, and fair compensation makes me feel motivated and happy at work.
Review from Engineering Dept
I also really enjoy working in a collaborative environment where ideas are shared freely and people support each other. It makes even the busiest days more manageable and enjoyable.
Review from Product Dept
Each and every day at work making me learn new things and faces challenges to achieve the goal.
Review from Customer Support Dept
I really enjoy learning new things and developing my skills—that keeps
Review from Engineering Dept
Working with a positive, collaborative team makes even challenging days enjoyable
Review from Engineering Dept
Pantry, my chair, and co workers.
Review from Executive Dept
What makes me happiest at work is collaborating with a great team, where we support each other, solve challenges together. I also love having meaningful tasks that align with my skills and contribute to the company?
Review from Engineering Dept
The company promotes a healthy work-life balance, which helps maintain motivation and productivity .
Review from Engineering Dept
The Work culture and Environment in work place.
Review from Engineering Dept
I’m happiest when I’m learning new things and growing in my role. Opportunities to develop skills, take on challenges, and expand my
Review from Product Dept
Being surrounded by supportive, talented, and positive colleagues makes every day more enjoyable and productive.
Review from Engineering Dept
The interesting technical challenges that I need to solve
Review from Engineering Dept
Culture, work life balance and recognition
Review from Customer Support Dept
Setting a goal and getting there from 0 to 100.
Review from Product Dept
New projects bring me joy and keep me engaged at work
Review from Engineering Dept
Working with a supportive and friendly team and learning new things and growing in my role.
Review from Product Dept
What's going wrong and how can it be improved?
Don't be superlative, don't exploit, give the talent at least a chance. Don't blackmail the people by their process
Review from Operations Dept
No body in the team listens or like ask about how people are.. they are always focused on work
Review from Engineering Dept
change leadership team and managers
Review from Sales Dept
There is different lifestyle across globe, please consider how the percentage and cutting amount will make issue to individual
Review from Operations Dept
There's a lack of recognition for teams that do the heavy lifting to retain clients and limited growth opportunities due to budget constraints. Improvement starts with fair compensation and fostering respect, especially for those from the acquisiton
Review from Customer Success Dept
management, management , management management
Review from Customer Success Dept
The direction of the company is 100% focused on new sales and the value we bring to customers is moving to the side and forgotten at times. Satisfaction drives sales, so high quotas that are unattainable (majority of Account Managers did not hit quota in ANY quarter) drive resentment.
Review from Customer Success Dept
Culture of micromanagement makes it very unenjoyable to be at work. Managers/executives also pressure us to make decisions that directly harm our customers.
Review from Customer Success Dept
More attention needs to be paid to the Services department - our feedback should be listened to regarding salaries, benefits, company direction and more respect and collaborative spirit should be shown from the sales/CS sides. We are often pressured to fit with deadlines set by them.
Review from Product Dept
Compensation Better Communication on the outlook Include Team in change, not just top-bottom
Review from Operations Dept
Invest in your employees, promote diversity and actually work to diversity your leadership, research what the workforce actually wants in a company these days. Meltwater is so out of touch with the current workforce and what we want.
Review from Customer Success Dept
Work is not as important as life outside of work.
Review from Engineering Dept
Overwork that is not being paid (illegal in this country), promotion not much effective to the salary, thus job responsibilities expanding
Review from Customer Success Dept
Teams deliver excellent results for our customers, and see none of the benefits. I genuinely believe our leadership does not care that employees are suffering and resentful as long as they make money for private equity
Review from Customer Success Dept
The GPS cycle was perceived by many as inadequate and lacking fairness. It's crucial for future performance evaluation processes to be transparent, equitable, and inclusive, ensuring that all employees have a fair opportunity to demonstrate their contributions and growth
Review from Customer Success Dept
Not feeling challenged and stuck in the same old task oriented routine. Been doing this for so long in my field and had other expectations coming in and it doesn't seem to align yet. Hopeful that things will improve in time with the recent changes in place.
Review from HR Dept
I think programs and roles can be more structured, more trained and therefore more engaged. Feels like people are not being serious in you getting better
Review from Sales Dept
Sales and delivery services teams middle management not working in sync to protect the interests of employees. Seem to only care about clinching deals without considering whether we have the resources to meet clients' expectations.
Review from Customer Support Dept
As an employee, particularly an employee not in sales/commercial, I do not feel valued. The culture at MW is very off-putting and is the stereotypical toxic "bro" culture. The fix here would be to create a culture where team members feel safe & supported to call people out on toxic behavior.
Review from Customer Success Dept
I am typically pretty go with the flow, but the changes are not communicated and cases are constantly being taken and switched
Review from Sales Dept
What do you like best about your company?
The industry, media intelligence/monitoring, is pretty interesting and is growing its fingerprint in the tech space. It's cool to be part of a growing industry with a recognizable brand name.
Review from Marketing Dept
What would you most like to see improved at your company?
Better management training and less "training on the job" for managers and individual contributors alike. Often I am taken to task for not knowing how to do something on software that I haven't been trained on.
Review from Marketing Dept
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