A+
84/100
Meltwater Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Solving customer problems is a highlight
Review from Product Dept · Posted 11 days ago
My team, the innovation of our work
Review from Engineering Dept · Posted 11 days ago
What makes me most happy at work is collaborating with a supportive team, solving meaningful challenges, and seeing the impact of the work delivered. I also value opportunities to learn, contribute ideas, and work in an environment that encourages professionalism and teamwork.
Review from IT Dept · Posted 11 days ago
Actually we feel it as a second home thats the happiest part to work
Review from Sales Dept · Posted 11 days ago
Delivering impact for our customers and seeing the success of the teammates around me
Review from Customer Success Dept · Posted 11 days ago
Helping people solve problems and execute on the day-to-day strategy.
Review from Customer Success Dept · Posted 11 days ago
The collaborative environment and challenging work.
Review from Product Dept · Posted 11 days ago
The interactive culture and willingness to support each other.
Review from Sales Dept · Posted 11 days ago
Innovating and moving fast with new technology and ways of working
Review from Product Dept · Posted 13 days ago
What I enjoy most is learning new things and seeing the impact of my work.
Review from Engineering Dept · Posted 16 days ago
A good work environment makes me happy.
Review from Engineering Dept · Posted 16 days ago
colleagues that match our tempo
Review from Business Development Dept · Posted 16 days ago
A supportive team and opportunities to learn
Review from Engineering Dept · Posted 16 days ago
engaging with colleagues, learning something new every day
Review from HR Dept · Posted 17 days ago
Meaningful, positive relationship and culture
Review from IT Dept · Posted 17 days ago
For most people, it starts with making tangible progress—seeing something move forward because of your effort. That could be solving a problem, closing a role, shipping a feature, or improving a process. Without that
Review from IT Dept · Posted 18 days ago
The positive atmosphere and strong work culture.
Review from Product Dept · Posted 18 days ago
Seeing our employees succeed and being recognized.
Review from HR Dept · Posted 25 days ago
The ability to make my work my own, and know that I have the full support of leadership
Review from Sales Dept
My team, meaningful tasks and opportunities for growth and learning make me happiest at work.
Review from HR Dept
What's going wrong and how can it be improved?
A lot of people are leaving, and for good reason
Review from Customer Success Dept
In our process there is a lot of improvement was needed
Review from Operations Dept
Stop firing people that are actually useful, or at least replace them, so people staying don't burn out or leave the company in order to protect themselves
Review from Engineering Dept
Don't be superlative, don't exploit, give the talent at least a chance. Don't blackmail the people by their process
Review from Operations Dept
No body in the team listens or like ask about how people are.. they are always focused on work
Review from Engineering Dept
change leadership team and managers
Review from Sales Dept
There is different lifestyle across globe, please consider how the percentage and cutting amount will make issue to individual
Review from Operations Dept
There's a lack of recognition for teams that do the heavy lifting to retain clients and limited growth opportunities due to budget constraints. Improvement starts with fair compensation and fostering respect, especially for those from the acquisiton
Review from Customer Success Dept
management, management , management management
Review from Customer Success Dept
The direction of the company is 100% focused on new sales and the value we bring to customers is moving to the side and forgotten at times. Satisfaction drives sales, so high quotas that are unattainable (majority of Account Managers did not hit quota in ANY quarter) drive resentment.
Review from Customer Success Dept
Culture of micromanagement makes it very unenjoyable to be at work. Managers/executives also pressure us to make decisions that directly harm our customers.
Review from Customer Success Dept
More attention needs to be paid to the Services department - our feedback should be listened to regarding salaries, benefits, company direction and more respect and collaborative spirit should be shown from the sales/CS sides. We are often pressured to fit with deadlines set by them.
Review from Product Dept
Compensation Better Communication on the outlook Include Team in change, not just top-bottom
Review from Operations Dept
Invest in your employees, promote diversity and actually work to diversity your leadership, research what the workforce actually wants in a company these days. Meltwater is so out of touch with the current workforce and what we want.
Review from Customer Success Dept
Work is not as important as life outside of work.
Review from Engineering Dept
Overwork that is not being paid (illegal in this country), promotion not much effective to the salary, thus job responsibilities expanding
Review from Customer Success Dept
Teams deliver excellent results for our customers, and see none of the benefits. I genuinely believe our leadership does not care that employees are suffering and resentful as long as they make money for private equity
Review from Customer Success Dept
The GPS cycle was perceived by many as inadequate and lacking fairness. It's crucial for future performance evaluation processes to be transparent, equitable, and inclusive, ensuring that all employees have a fair opportunity to demonstrate their contributions and growth
Review from Customer Success Dept
Not feeling challenged and stuck in the same old task oriented routine. Been doing this for so long in my field and had other expectations coming in and it doesn't seem to align yet. Hopeful that things will improve in time with the recent changes in place.
Review from HR Dept
I think programs and roles can be more structured, more trained and therefore more engaged. Feels like people are not being serious in you getting better
Review from Sales Dept
What do you like best about your company?
The industry, media intelligence/monitoring, is pretty interesting and is growing its fingerprint in the tech space. It's cool to be part of a growing industry with a recognizable brand name.
Review from Marketing Dept
What would you most like to see improved at your company?
Better management training and less "training on the job" for managers and individual contributors alike. Often I am taken to task for not knowing how to do something on software that I haven't been trained on.
Review from Marketing Dept
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