Meltwater Leadership Employee Reviews
What do you like best about the leadership team?
Backing and motivating and guiding team members
Review from IT Dept
People-centric, genuinely committed, and focused on building a strong growth culture where people feel valued and supported.
Review from HR Dept
Respectful, understanding, supportive, influential, inspirational.
Review from Customer Support Dept
I appreciate that the leadership team communicates clearly, supports employees, and remains open to feedback.
Review from Operations Dept
The leadership team is always very supportive.
Review from Customer Success Dept
They're bought in to Meltwater and our mission. They have been here for a while and seem to want to make an impact
Review from HR Dept
Transparency, culture, comfort and Effectiveness
Review from Business Development Dept
The leadership team is supportive, approachable, and encourages.
Review from Engineering Dept
I appreciate the leadership team’s openness, approachability, and willingness to listen. They encourage collaboration, support professional growth,
Review from Engineering Dept
Great support, up to date and realistic expectations. They understand the needs of us engineers and try to make happen whatever they can for us to have a great workplace!
Review from Engineering Dept
I appreciate that the leadership team is approachable, supportive, and some open to feedback.
Review from Business Development Dept
Supportive, allows the opportunity to learn and provides psychological safety
Review from HR Dept
The leadership seems very aligned with each other and our board and investors. The also set realistic and challenging, yet achievable goals.
Review from Product Dept
Love the current momentum in the company with all the AI roll out.
Review from Sales Dept
Their vested interest my growth and success.
Review from Customer Success Dept
Easily approachable, listens to employee feedback
Review from HR Dept
Supportive and approachable to the employees
Review from Customer Support Dept
supportive, approachable, and always open to new ideas and feedback.
Review from Sales Dept
Open communication and willingness to share where the company is heading as well as challenges on the way.
Review from Finance Dept
They listen, communicate clearly, and respect people.
Review from Operations Dept
What does the leadership team need to get better at?
More transparency and fairness on the GPS process (calibration), more honesty on the communication of process/org changes (no gloss on budget oriented decision)
Review from Engineering Dept
Everything, learn to acknowledge the employees knowledge and not to dwelve in politics and favourism
Review from Business Development Dept
I feel leaders should maintain open communication, offering guidance and support to ensure employees feel heard and understood.
Review from Engineering Dept
Value the employee by their knowledge and skill. not by their appearance and where they are from. Please let them know not to oppress people!
Review from Operations Dept
Understanding new hires and don't be like they are always right
Review from Engineering Dept
Lot of politics and ego clash in the team
Review from Business Development Dept
Aligning everyone on vision, strategy, and priorities
Review from Business Development Dept
no favourism or politics would help
Review from Business Development Dept
Spend more time on career development and stop pressuring us when results are not there. Also set the example, you can't ask someone to do something that you're not doing yourself in terms of professional behavior (like presence in the office, or working hours)
Review from Sales Dept
need to concern about appraisal cycle
Review from IT Dept
engage with team . atleast talk about concerns. rather than indulging in politics and favoring
Review from Business Development Dept
Leadership needs to better recognize teams like Premium Support, who do the real work to retain clients, rather than focusing on CSMs and Sales. There's little reward for those ensuring client success daily. Also, if budget is tight, spending on celebrity speakers raises questions about priorities.
Review from Customer Success Dept
Clear communication, making it clear that they care about employees other than just commercial roles. Hire more diverse leadership. Use less aggressive language when it comes to selling/beating out competition.
Review from Customer Success Dept
Listen!!!! Put employees first will drive more revenue to the company, putting them last will broke it.
Review from Customer Success Dept
well being at work, management
Review from Customer Success Dept
The leadership team needs to get in touch with their employees - do 1:1s to understand how people are feeling about their roles / goals. Right now, there is a hug disconnect between employees and leadership, which causes resentment to build up.
Review from Customer Success Dept
Culture of micromanagement seems to trickle down from the executive team. Compensation and benefits are also below industry average. RTO feels forced
Review from Customer Success Dept
Leadership needs to align their investments with their communicated strategic goals and listen to feedback from middle management. For example, Media Insights has been instructed to push consultative approach to media reporting, however we are not given an investment in skills and retention.
Review from Product Dept
Frequent Promotion Rounds (once a year not sufficient) Merit Increases Same care for colleagues of different departments (sales vs non-sales)
Review from Operations Dept
Actually invest in their employees and treat them like humans
Review from Customer Success Dept