Meltwater Employee Reviews
Out of 4688 Meltwater employee reviews, 91% were positive. The remaining 9% were constructive reviews with the goal of helping Meltwater improve their work culture. The HR team, with 96% positive reviews, reports the best experience at Meltwater compared to all other departments at the company. The Finance team offered the most constructive feedback, with 20% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
More transparency and fairness on the GPS process (calibration), more honesty on the communication of process/org changes (no gloss on budget oriented decision)
Review from Engineering Dept
Everything, learn to acknowledge the employees knowledge and not to dwelve in politics and favourism
Review from Customer Support Dept
I feel leaders should maintain open communication, offering guidance and support to ensure employees feel heard and understood.
Review from Engineering Dept
Value the employee by their knowledge and skill. not by their appearance and where they are from. Please let them know not to oppress people!
Review from Operations Dept
Understanding new hires and don't be like they are always right
Review from Engineering Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel my salary is below market and I have no stock/equity like I might at many other SaaS companies.
Review from Product Dept · Posted 14 days ago
undervalued and underpaid are the norms
Review from Business Development Dept · Posted 20 days ago
As compare to other locations we are expecting the pay should be better
Review from IT Dept · Posted 20 days ago
Benefits can be improved aligned to the market practice for Engineering
Review from Engineering Dept
Need more appreciation and support for my hard work.
Review from Engineering Dept
What do your coworkers need to improve and how could you work together better?
Being more human and being more straight to the point
Review from Customer Success Dept
Don't be a slave. Ask management about their wrong decision.
Review from Operations Dept
I think my coworkers could improve by communicating more proactively and being clearer about deadlines and expectations. Sometimes misunderstandings or delays happen simply because information isn
Review from Executive Dept
Coworkers should understand their roles without adding to or undermining mine. It's been challenging to be ‘One Meltwater’ due to a lack of respect for those from the acquisition. Clearer role boundarie
Review from Customer Success Dept
Better communication and respect for roles across the org.
Review from Customer Success Dept
What needs to change to make the company culture better?
A LOT. First of all make sure the offices are nice workplaces and don't treat people like trash
Review from Customer Success Dept
There is a high level of transparency, and communication and coordination with other branches across the globe are easy and efficient.
Review from Sales Dept
Equality, respect and allowing the employee to use MELTWATER benefits (at least 50% of benefits).
Review from Operations Dept
Value individuals, listen to them what they think.
Review from Engineering Dept
change managers and leadership team
Review from Sales Dept
What would you improve about your company's interview process?
remove the regional managers from interviewing. they tend to hire the near and dear. sharing the bonuses leaving out the best candidates in dust
Review from Business Development Dept · Posted 20 days ago
Meet the HR and meet senior executives
Review from Finance Dept
What's going wrong and how can it be improved?
A lot of people are leaving, and for good reason
Review from Customer Success Dept
In our process there is a lot of improvement was needed
Review from Operations Dept
Stop firing people that are actually useful, or at least replace them, so people staying don't burn out or leave the company in order to protect themselves
Review from Engineering Dept
Don't be superlative, don't exploit, give the talent at least a chance. Don't blackmail the people by their process
Review from Operations Dept
No body in the team listens or like ask about how people are.. they are always focused on work
Review from Engineering Dept
What would you most like to see improved at your company?
Better management training and less "training on the job" for managers and individual contributors alike. Often I am taken to task for not knowing how to do something on software that I haven't been trained on.
Review from Marketing Dept