Mercer Senior Customer Service Manager Salary | Comparably
Mercer Claimed Company
"Mercer is a consulting firm that provides human resource, investment banking and financial advisory services." read more
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Mercer Senior Customer Service Manager Salary

The average Mercer Senior Customer Service Manager earns an estimated $75,180 annually, which includes an estimated base salary of $68,880 with a $6,300 bonus. Mercer's Senior Customer Service Manager compensation is $4,885 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Mercer can range from $35,000 - $102,600.

The Customer Support Department at Mercer earns $2,699 more on average than the Sales Department.

Last updated 12 days ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$75,180
Average Compensation
$68,880
avg. base
$6,300
avg. bonus

Senior Customer Service Manager Salaries at Mercer

Senior Customer Service Managers earn $2,532 more than Customer Service Managers, and $6,112 less than Technical Supports.

Technical Support
$81k*
Customer Service Manager
$73k*
CS Rep
$62k*
* estimated salary

Compensation at Mercer by Department

The Customer Support Department averages $2,699 more than the Sales Department, and $1,433 less than the Engineering Department

Engineering
$120,615 Avg. total comp.
+$1k
Customer Support
$119,182 Avg. total comp.
Sales
$116,483 Avg. total comp.
-$3k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Mercer reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to Mercer reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at Mercer Rate Their Compensation

The majority of Senior Customer Service Managers at Mercer believe they're compensated fairly. 75% of Senior Customer Service Managers at Mercer say they receive annual bonuses, and the majority (61%) are satisfied with their benefits. See more compensation ratings at Mercer

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